Qualification details

CHC42708 - Certificate IV in Volunteer Program Coordination (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2011

Usage recommendation:
Is superseded by and equivalent to CHC42712 - Certificate IV in Volunteer Program CoordinationUpdated in V4 Updated core WHS unit. Equivalent vocational outcome. 06/May/2012

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBADM405B - Organise meetingsOrganise meetings N/A
BSBFIA402A - Report on financial activityReport on financial activity N/A
BSBINN301A - Promote innovation in a team environmentPromote innovation in a team environment N/A
BSBMGT402A - Implement operational planImplement operational plan N/A
BSBMGT403A - Implement continuous improvementImplement continuous improvement N/A
BSBMKG413A - Promote products and servicesPromote products and services N/A
BSBOHS401B - Contribute to the implementation of a systematic approach to managing OHSContribute to the implementation of a systematic approach to managing OHS N/A
BSBPMG510A - Manage projectsManage projects N/A
BSBREL402A - Build client relationships and business networksBuild client relationships and business networks N/A
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 33


SchemeCodeClassification value
ANZSCO Identifier 599411 Human Resource Clerk 
ASCO (occupation type) Identifier 6193-13 Employment Office Clerk 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Volunteers,Community Services Management 
Taxonomy - Occupation N/A Coordinator of Volunteer Work 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599411 Human Resource Clerk 02/Feb/2009 
ASCO (occupation type) Identifier 6193-13 Employment Office Clerk 02/Feb/2009 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 02/Feb/2009 
Qualification/Course Level of Education Identifier 511 Certificate IV 02/Feb/2009 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History

Not Applicable


This qualification addresses work involving the coordination of volunteers within a program or organisation. These workers may be employed in a range of industry sectors and in a complex, regularly changing context.

They require competencies to perform a broad range of tasks, including evaluating and improving current practices and providing leadership and guidance to others in organising their work activities.

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Entry requirements 

It is recommended that participants in the qualification have some experience either as a volunteer or in a role involving supervision of volunteers.

Occupational titles  may include:

  • Coordinator voluntary work
  • Manager, volunteers
  • Community development worker

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules


10 units are required for award of this qualification including:

  • 6 core units
  • 4 elective units

A wide range of elective units is available, including:

  • Group A electives which are recommended for culturally aware and respectful practice
  • Other relevant electives listed below
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units 

BSBWOR402A Promote team effectiveness 

CHCCOM403A Use targeted communication skills to build relationships 

CHCCS400B Work within a relevant legal and ethical framework 

CHCORG525D Recruit and coordinate volunteers 

HLTOHS401A Maintain workplace OHS processes 

TAEDEL402A Plan , organise and facilitate learning in the workplace 

The importance of culturally aware and respectful practice 

All workers coordinating volunteer programs need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group A electives  - recommended for culturally aware and respectful practice 

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

HLTHIR403C Work effectively with culturally diverse clients and co -workers 

HLTHIR404D Work effectively with Aboriginal and /or Torres Strait Islander people 

Other relevant electives 

Electives are to be selected in line with specified Packaging Rules. The following list of electives is provided to facilitate selection. Employers may specify that certain electives are required to address specific workplace needs.

BSBADM405B Organise meetings 

BSBFIA402A Report on financial activity 

BSBINM401A Implement workplace information system 

BSBINN301A Promote innovation in a team environment 

BSBMGT402A Implement operational plan 

BSBMGT403A Implement continuous improvement 

BSBMKG413A Promote products and services 

BSBOHS401B Contribute to the implementation of a systematic approach to managing OHS 

BSBPMG510A Manage projects 

BSBREL402A Build client relationships and business networks 

BSBRSK401A Identify risk and apply risk management processes 

BSBWOR401A Establish effective workplace relationships 

BSBWOR404B Develop work priorities 

BSBWRT401A Write complex documents 

CHCMH411A Work with people with mental health issues 

CHCCS427A Facilitate adult learning and development 

PSPGOV411A Deal with conflict 

RTD3812A Coordinate fundraising activities 

SRCCRD005B Apply the principles and issues of volunteering 

SRXGOV004B Work effectively with the Board of an organisation 

TAEDEL301A Provide work skill instruction 

TAEDES401A Design and develop learning programs 

TAEDES402A Use training packages and accredited courses to meet client needs 

Settlement work 

CHCSW401A Work effectively with forced migrants 

CHCSW402A Undertake bicultural work with forced migrants in Australia 

Training component details
The following details are displayed for each different NRT:-

Training packages

- Training package details
- Training package components


- Qualification details
- Qualification components

Accredited courses

- Accredited course details


- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

Click on the Export link to export the NRT information to MS Word or PDF.

Click on the Manage notification link to create or change a notification for this NRT.

When selecting the Display history check box a set of tables will appear displaying a log of historical values describing what has changed and when over time.

If you have access to make changes to an NRT, click on the Edit link on the upper right hand side of the summary box.