Modification History
|
Release |
Comments |
|
Release 2 |
This version was released in CHC Community Services Training Package release 3.0 Units of competency updated (see mapping at www.cshisc.com.au). Equivalent outcome. |
|
Release 1 |
This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to core units. Change in packaging rules. Removal of entry requirements. |
Qualification Description
This qualification reflects the role of workers who are engaged in delivering social housing services and support to tenants, residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness.
Workers at this level may work under limited supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Packaging Rules
Total number of units = 15
- 8 core units
- 7 elective units, consisting of:
- at least 5 units from the electives listed below
- up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
|
CHCCCS004 |
Assess co-existing needs |
|
CHCCOM002 |
Use communication to build relationships |
|
CHCDIV001 |
Work with diverse people |
|
CHCLEG001 |
Work legally and ethically |
|
CHCSOH001 |
Work with people experiencing or at risk of homelessness |
|
CHCSOH002 |
Manage and maintain tenancy agreements and services |
|
CHCSOH010 |
Work with clients within the social housing system |
|
HLTWHS003 |
Maintain work health and safety |
Elective units
|
CHCADV001 |
Facilitate the interests and rights of clients |
|
CHCADV002 |
Provide advocacy and representation services |
|
CHCADV003 |
Represent clients in court |
|
CHCADV004 |
Represent organisation in a court or tribunal |
|
CHCAOD001 |
Work in an alcohol and other drugs context |
|
CHCCCS020 |
Respond effectively to behaviours of concern |
|
CHCCCS027 |
Visit client residence |
|
CHCCDE003 |
Work within a community development framework |
|
CHCCSM005 |
Develop, facilitate and review all aspects of case management |
|
CHCDFV001 |
Recognise and respond appropriately to domestic and family violence |
|
CHCDIV002 |
Promote Aboriginal and Torres Strait Islander cultural safety |
|
CHCEDU005 |
Work with clients to identify financial literacy education needs |
|
CHCEDU006 |
Improve clients fundamental financial literacy skills |
|
CHCEDU007 |
Provide group education on consumer credit and debt |
|
CHCGRP002 |
Plan and conduct group activities |
|
CHCLEG002 |
Interpret and use legal information |
|
CHCLLN001 |
Respond to client language, literacy and numeracy needs |
|
CHCMHS001 |
Work with people with mental health issues |
|
CHCPOL001 |
Contribute to the review and development of policies |
|
CHCPRP001 |
Develop and maintain networks and collaborative partnerships |
|
CHCPRP003 |
Reflect on and improve own professional practice |
|
CHCPRT001 |
Identify and respond to children and young people at risk |
|
CHCPRT002 |
Support the rights and safety of children and young people |
|
CHCPRT003 |
Work collaboratively to maintain an environment safe for children and young people |
|
CHCSET001 |
Work with forced migrants |
|
CHCSET002 |
Undertake bicultural work with forced migrants in Australia |
|
CHCSOH003 |
Manage housing application processes |
|
CHCSOH004 |
Manage housing allocations |
|
CHCSOH005 |
Manage tenancy rent and rental arrears |
|
CHCSOH006 |
Manage vacant properties |
|
CHCSOH007 |
Respond to property maintenance enquiries |
|
CHCSOH008 |
Manage head lease |
|
HLTAID003 |
Provide first aid |
|
HLTWHS006 |
Manage personal stressors in the work environment |
|
BSBATSIC412 |
Maintain and protect cultural values in the organisation |
|
BSBATSIC511 |
Plan and conduct a community meeting |
|
BSBINM201 |
Process and maintain workplace information |
|
BSBMGT401 |
Show leadership in the workplace |
|
CPPDSM3014A |
Undertake property inspection |
|
CPPDSM4028A |
Identify and analyse risks and opportunities in the property industry |
|
CPPDSM4074A |
Select and appoint contractors in the property industry |
|
PSPETHC301B |
Uphold the values and principles of public service |
|
PSPGOV405B |
Provide input to change processes |
|
PSPGOV422A |
Apply government processes |
|
PSPLEGN301B |
Comply with legislation in the public sector |
|
TAEDEL301A |
Provide work skill instruction |
|
TAEDEL401A |
Plan, organise and deliver group-based learning |
|
TAEDEL402A |
Plan, organise and facilitate learning in the workplace |
Qualification Mapping Information
No equivalent qualification.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53
