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Qualification details

CHC42021 - Certificate IV in Community Services (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes CHC42015 - Certificate IV in Community ServicesNon equivalent. Qualification Code changed. Changes to Packaging Rules. Deletions and additions to core and elective units. 07/Dec/2022

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 08/Dec/2022


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
CHCMHS011 - Assess and promote social, emotional and physical wellbeingAssess and promote social, emotional and physical wellbeingCurrentElective
CHCDIS019 - Provide person-centred services to people with disability with complex needsProvide person-centred services to people with disability with complex needsCurrentElective
HLTWHS006 - Manage personal stressors in the work environmentManage personal stressors in the work environmentCurrentElective
CHCCCS033 - Identify and report abuseIdentify and report abuseCurrentElective
CHCFAM004 - Facilitate changeoversFacilitate changeoversCurrentElective
CHCADV001 - Facilitate the interests and rights of clientsFacilitate the interests and rights of clientsCurrentCore
CHCEDU003 - Provide sexual and reproductive health information to clientsProvide sexual and reproductive health information to clientsCurrentElective
CHCCCS020 - Respond effectively to behaviours of concernRespond effectively to behaviours of concernCurrentElective
CHCFAM009 - Facilitate family intervention strategiesFacilitate family intervention strategiesCurrentElective
CHCCDE020 - Implement participation and engagement strategiesImplement participation and engagement strategiesCurrentElective
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Classifications

SchemeCodeClassification value
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Community Services 
Taxonomy - Occupation N/A Support Worker (Community Services),Family Support Worker,Information and Referral Worker,Tenant Advice and Advocacy Worker,Domestic Violence Worker,Personal Adviser,Case Worker (Community Services),Outreach Officer,Women's Health Educator,Court Support Worker,Aboriginal Health Education Officer,Aboriginal Intake and Referral Worker,Peak organisation worker,Early Intervention Homelessness Worker,Health Education Officer,Welfare Support Worker,Community support worker,Welfare Rights Worker,Community Legal Officers,Phone Advice Worker,Community Education Worker 

Classification history

SchemeCodeClassification valueStart dateEnd date
Qualification/Course Level of Education Identifier 511 Certificate IV 08/Dec/2022 
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Modification History

Not applicable.

Qualification Description

This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

15 units must be completed:

  • 7 core units
  • 8 elective units, consisting of:
  • at least 6 units from the electives listed below
  • up to 2 units from the list below or any endorsed Training Package or accredited course.

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core Units 

CHCADV001

Facilitate the interests and rights of clients

CHCCOM002

CHCDFV001

Use communication to build relationships

Recognise and respond appropriately to domestic and family violence

CHCDIV001

Work with diverse people

CHCLEG001

Work legally and ethically

CHCPRP001

Develop and maintain networks and collaborative partnerships

HLTWHS002

Follow safe work practices for client care

Elective Units 

CHCADV002

Provide advocacy and representation services

CHCADV003

Represent clients in court

CHCAOD001

Work in an alcohol and other drugs context

CHCAOD002

Work with clients who are intoxicated

CHCAOD003

Provide needle and syringe services

CHCAOD004

Assess needs of clients with alcohol and other drugs issues

CHCAOD005

Provide alcohol and other drugs withdrawal services

CHCCCS001

Address the needs of people with chronic disease

CHCCCS003

Increase the safety of individuals at risk of suicide

CHCCCS004

Assess co-existing needs

CHCCCS006

Facilitate individual service planning and delivery

CHCCCS008

Develop strategies to address unmet needs

CHCCCS009

Facilitate responsible behaviour

CHCCCS010

Maintain a high standard of service

CHCCCS014

Provide brief interventions

CHCCCS017

Provide loss and grief support

CHCCCS018

Provide suicide bereavement support

CHCCCS019

Recognise and respond to crisis situations

CHCCCS020

Respond effectively to behaviours of concern

CHCCCS028

Provide client-centred support to people in crisis

CHCCCS030

Determine and respond to carer needs

CHCCCS031

Provide individualised support

CHCCCS033

Identify and report abuse

CHCCCS037

Visit client residence

CHCCCS038

Facilitate the empowerment of people receiving support

CHCCDE019

Work within a community development framework

CHCCDE020

Implement participation and engagement strategies

CHCCDE021

Develop and support community resources

CHCCDE022

Work to empower Aboriginal and/or Torres Strait Islander communities

CHCCDE023

Develop and provide community projects

CHCCOM001

Provide first point of contact

CHCCSM009

Facilitate goal-directed planning

CHCCSM010

Implement case management practice

CHCCSM013

Facilitate and review case management

CHCDEV004

Confirm developmental status

CHCDFV002

Provide support to children affected by domestic and family violence

CHCDFV003

Promote community awareness of domestic and family violence

CHCDFV004

Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities

CHCDFV005

Provide domestic and family violence support in non-English speaking background communities

CHCDIS011

Contribute to ongoing skills development using a strengths-based approach

CHCDIS014

Develop and use strategies for communication with augmentative and alternative communication systems

CHCDIS017

Facilitate community participation and social inclusion

CHCDIS019

Provide person-centred services to people with disability with complex needs

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCEDU003

Provide sexual and reproductive health information to clients

CHCEDU005

Work with clients to identify financial literacy education needs

CHCEDU006

Improve clients’ fundamental financial literacy skills

CHCEDU007

Provide group education on consumer credit and debt

CHCEDU009

Provide parenting, health and well-being education

CHCEDU010

Prepare and evaluate relationship education programs

CHCEDU011

Work with parents or carers of very young children

CHCEDU012

Facilitate couple processes in group work

CHCFAM001

Operate in a family law environment

CHCFAM003

Support people to improve relationships

CHCFAM004

Facilitate changeovers

CHCFAM005

Facilitate and monitor contact

CHCFAM006

Assist families to self-manage contact

CHCFAM009

Facilitate family intervention strategies

CHCFAM010

Provide intervention support to families

CHCGMB001

Assess the needs of clients with problem gambling issues

CHCGRP002

Plan and conduct group activities

CHCGRP003

Plan, facilitate and review psycho-educational groups

CHCGRP004

Deliver structured programs

CHCINM002

Meet community information needs

CHCLEG002

Interpret and use legal information

CHCLLN001

Respond to client language, literacy and numeracy needs

CHCMED004

Prepare for mediation

CHCMED005

Facilitate mediation

CHCMED006

Consolidate and conclude mediation

CHCMGT005

Facilitate workplace debriefing and support processes

CHCMGT006

Coordinate client directed services

CHCMHS001

Work with people with mental health issues

CHCMHS003

Provide recovery oriented mental health services

CHCMHS011

Assess and promote social, emotional and physical wellbeing

CHCPAL003

Deliver care services using a palliative approach

CHCPAL004

Contribute to planning and implementation of care services using a palliative approach

CHCPAS003

Plan for the provision of pastoral and spiritual care

CHCPAS004

Provide pastoral and spiritual care

CHCPOL001

Contribute to the review and development of policies

CHCPRP003

Reflect on and improve own professional practice

CHCPRP005

Engage with health professionals and the health system

CHCPRT025

Identify and report children and young people at risk

CHCPRT026

Support the rights and safety of children and young people

CHCPRT027

Work collaboratively to maintain an environment safe for children and young people

CHCSET003

Work with forced migrants

CHCSET004

Undertake bicultural work with forced migrants in Australia

CHCSOH013

Work with people experiencing or at risk of homelessness

CHCSOH014

Manage and maintain tenancy agreements and services

CHCSOH021

Work with clients within the social housing system

CHCVOL002

Lead volunteer teams

CHCVOL003

Recruit, induct and support volunteers

CHCVOL004

Manage volunteer workforce development

CHCYTH013

Engage respectfully with young people

CHCYTH014

Work effectively with young people in the youth work context

CHCYTH015

Support young people to create opportunities in their lives

HLTAID011

Provide First Aid

HLTWHS006

Manage personal stressors in the work environment

Qualification Mapping Information

Supersedes and is not equivalent to CHC42015 Certificate IV in Community Services.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53