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Qualification details

CHC30512 - Certificate III in Social Housing (Release 1)

Summary

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from CHC08 Community Services Training Package07/Dec/2015
Supersedes and is equivalent to CHC30508 - Certificate III in Social HousingUpdated in V4 Updated core WHS unit. Equivalent vocational outcome.06/May/2012

Releases:
ReleaseRelease date
1 1 (this release) 07/May/2012

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
HLTWHS300A - Contribute to WHS processesContribute to WHS processesSupersededN/A
PSPETHC301B - Uphold the values and principles of public serviceUphold the values and principles of public serviceSupersededN/A
HLTHIR404D - Work effectively with Aboriginal and/or Torres Strait Islander peopleWork effectively with Aboriginal and/or Torres Strait Islander peopleSupersededN/A
CHCCOM302D - Communicate appropriately with clients and colleaguesCommunicate appropriately with clients and colleaguesDeletedN/A
CHCLLN403A - Identify clients with language, literacy and numeracy needs and respond effectivelyIdentify clients with language, literacy and numeracy needs and respond effectivelySupersededN/A
CHCCS400C - Work within a relevant legal and ethical frameworkWork within a relevant legal and ethical frameworkSupersededN/A
CHCCH426B - Support client participation in the organisationSupport client participation in the organisationDeletedN/A
CHCNET404B - Facilitate links with other servicesFacilitate links with other servicesDeletedN/A
CHCORG303C - Participate effectively in the work environmentParticipate effectively in the work environmentDeletedN/A
CHCCH301C - Work effectively in social housingWork effectively in social housingSupersededN/A
CHCCH419C - Manage property maintenance implementationManage property maintenance implementationDeletedN/A
CHCMH411A - Work with people with mental health issuesWork with people with mental health issuesSupersededN/A
CHCCS410A - Facilitate client participation in the organisation and its managementFacilitate client participation in the organisation and its managementDeletedN/A
CHCNET404A - Facilitate links with other servicesFacilitate links with other servicesSupersededN/A
CHCFLE301A - Work with clients needing financial literacy educationWork with clients needing financial literacy educationSupersededN/A
PSPLEGN301B - Comply with legislation in the public sectorComply with legislation in the public sectorSupersededN/A
CHCDFV301A - Recognise and respond appropriately to domestic and family violenceRecognise and respond appropriately to domestic and family violenceSupersededN/A
CHCCS311D - Deliver and monitor services to clientsDeliver and monitor services to clientsDeletedN/A
HLTHIR403C - Work effectively with culturally diverse clients and co-workersWork effectively with culturally diverse clients and co-workersSupersededN/A
BSBATSIC412A - Maintain and protect cultural values in the organisationMaintain and protect cultural values in the organisationSupersededN/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 411711 Community Worker 
ASCO (occupation type) Identifier 59 Other Advanced Clerical And Service Workers 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Social Housing 
Taxonomy - Occupation N/A Neighbourhood Renewal Worker,Aboriginal Housing Worker,Volunteer Tenant Manager,Housing Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 411711 Community Worker 02/Oct/2012 
ASCO (occupation type) Identifier 59 Other Advanced Clerical And Service Workers 02/Oct/2012 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 02/Oct/2012 
Qualification/Course Level of Education Identifier 514 Certificate III 07/May/2012 
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Modification History

CHC08 Version 3

CHC08 Version 4

Comments

CHC30508 Certificate III in Social Housing

CHC30512 Certificate III in Social Housing

Updated core WHS units

Description

This qualification applies to staff who work under direct supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector, including support to tenants and residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness.

Occupational titles  may include:

  • Aboriginal and/or Torres Strait Islander housing worker
  • Housing assistant
  • Administration officer
  • Neighbourhood renewal worker
  • Administrative assistant
  • Tenant administration worker
  • Administrative support worker
  • Tenant
  • Clerical worker
  • Volunteer tenant manager

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES

12 units are required for award of this qualification including:

  • 7 core units
  • 5 elective units

A wide range of elective units is available, including:

  • Group A electives which are recommended for culturally aware and respectful practice
  • Other relevant electives listed below
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing

Core units 

CHCADMIN302D Provide administrative support

CHCCH301C Work effectively in social housing

CHCCOM302D Communicate appropriately with clients and colleagues

CHCCS400C Work within a relevant legal and ethical framework

CHCINF302D Maintain the organisation’s information systems

CHCORG303C Participate effectively in the work environment

HLTWHS300A Contribute to WHS processes

The importance of culturally aware and respectful practice

All workers undertaking social housing work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group A – electives recommended for culturally aware and respectful practice 

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with specified Packaging Rules. The following list of electives is provided to facilitate selection. Employers may specify that certain electives are required to address specific workplace needs.

BSBATSIC412A Maintain and protect cultural values in the organisation

CHCCH317A Respond to property maintenance enquiries

CHCCH413A Manage tenancy rent, charges and rental arrears

CHCCH419C Manage property maintenance implementation

CHCCH426B Support client participation in the organisation

CHCCS311D Deliver and monitor services to clients

CHCCS410A Facilitate client participation in the organisation and its management

CHCCS419C Provide support services to clients

CHCCS421B Undertake community sector work within own community

CHCCS422B Respond holistically to client issues and refer appropriately

CHCDFV301A Recognise and respond appropriately to domestic and family violence

CHCGROUP201C Support the activities of existing groups

CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively

CHCMH411A Work with people with mental health issues

CHCNET301D Participate in networks

CHCNET404B Facilitate links with other services

CHCPOL301B Participate in policy development

CPPDSM3014A Undertake property inspection

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

PSPETHC301B Uphold the values and principles of public service

PSPGOV201B Work in a public sector environment

PSPLEGN301B Comply with legislation in the public sector

Financial literacy education electives 

CHCFLE301A Work with clients needing financial literacy education

CHCFLE302A Educate clients in fundamental financial literacy skills

CHCFLE303A Educate clients to understand debt and consumer credit