Qualification details

CHC30308 - Certificate III in Home and Community Care (Release 1)


Usage recommendation:
Supersedes CHC30202 - Certificate III in Home and Community Care 24/Mar/2011
Is superseded by and equivalent to CHC30312 - Certificate III in Home and Community CareUpdated in V4 Updated core WHS unit. Equivalent vocational outcome. 06/May/2012

ReleaseRelease date
1 1 (this release) 25/Mar/2011

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
CHCOHC401A - Inform and encourage clients and groups to understand and achieve good oral healthInform and encourage clients and groups to understand and achieve good oral healthN/A
CHCMH411A - Work with people with mental health issuesWork with people with mental health issuesN/A
CHCLD315A - Recognise stages of lifespan developmentRecognise stages of lifespan developmentN/A
CHCICS305A - Provide behaviour support in the context of individualised plansProvide behaviour support in the context of individualised plansN/A
CHCRH404A - Plan, implement and monitor leisure and health programsPlan, implement and monitor leisure and health programsN/A
CHCORG322B - Contribute to implementation of service delivery strategyContribute to implementation of service delivery strategyN/A
CHCCS305B - Assist clients with medicationAssist clients with medicationN/A
CHCCS311C - Deliver and monitor services to clientsDeliver and monitor services to clientsN/A
HLTFS207C - Follow basic food safety practicesFollow basic food safety practicesN/A
CHCOHC303A - Use basic oral health screening toolsUse basic oral health screening toolsN/A
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SchemeCodeClassification value
ANZSCO Identifier 423313 Personal Care Assistant 
ASCO (occupation type) Identifier 6313 Special Care Workers 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Aged Care and Disability,Community Services 
Taxonomy - Occupation N/A Carer,Support Worker (Community Services),Weekend Recreational Activities Officer,Care Service Employee,Care Worker,Transport Support Worker,Home Maintenance Officer,Food Services Deliverer,In Home Respite Worker 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 423313 Personal Care Assistant 02/Feb/2009 
ASCO (occupation type) Identifier 6313 Special Care Workers 02/Feb/2009 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 02/Feb/2009 
Qualification/Course Level of Education Identifier 514 Certificate III 02/Feb/2009 
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Modification History

Not Applicable


This qualification addresses work in client homes and other community settings under regular supervision within clearly defined organisational guidelines and service plans.

These workers:

  • Carry out activities to maintain personal care and/or other activities of living for people in their own homes or in other community settings
  • Carry out activities related to an individualised plan
  • Report directly to a supervisor and are not responsible for other workers.

Occupational titles  may include:

  • Care assistant / worker
  • Home maintenance worker
  • Care service employees
  • In-home respite giver
  • Community care worker
  • Personal care assistant
  • Community support worker
  • Personal care giver / worker
  • Disability support worker
  • Planned activity assistant
  • Driver
  • Transport support worker
  • Food services deliverer
  • Support worker
  • Home care worker

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules


14 units are required for award of this qualification including:

  • 9 core units
  • 5 elective units

A wide range of elective units is available, including:

  • Group A electives from which at least one unit must be selected for this qualification
  • Group B electives which are recommended for special consideration
  • Other relevant electives listed below
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, up to 2 units of competency packaged at this level or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units 

CHCAC318B Work effectively with older people 

CHCAC319A Provide support to people living with dementia 

CHCCS411B Work effectively in the community sector 

CHCDIS301B Work effectively with people with a disability 

CHCHC311B Work effectively in home and community care 

CHCICS301A Provide support to meet personal care needs 

CHCICS302A Participate in the implementation of individualised plans 

CHCICS304B Work effectively with carers 

CHCOHS312B Follow safety procedures for direct care work 

The importance of culturally aware and respectful practice 

All workers in the home and community care sector need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group A electives  - at least one unit must be selected 

One of the following units must  be selected for this qualification.

HLTHIR403C Work effectively with culturally diverse clients and co -workers 

HLTHIR404D Work effectively with Aboriginal and /or Torres Strait Islander people 

Where work involves a specific focus on both Aboriginal and/or Torres Strait Islander and culturally diverse clients or communities, candidates are recommended to select both units.

Group B electives for special consideration 

The following electives, whilst not required in all  home and community care work, are highly recommended to be considered for inclusion in this qualification:

CHCICS303A Support individual health and emotional well being 

CHCPA301B Deliver care services using a palliative approach 

Other relevant electives 

Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.

Client support 

CHCAC410A Collect technical data to support client health care plan  (Note pre -requisite  HLTAP301B)

CHCAD401D Advocate for clients 

CHCCOM302C Communicate appropriately with clients and colleagues 

CHCCS311C Deliver and monitor services to clients 

CHCCS400B Work within a relevant legal and ethical framework 

CHCCS401B Facilitate responsible behaviour 

CHCCS426A Provide support and care relating to loss and grief 

CHCGROUP302D Support group activities 

CHCICS305A Provide behaviour support in the context of individualised plans 

CHCICS306B Provide basic foot skin and nail care 

CHCICS409A Recognise and respond to suspected abuse of vulnerable people 

CHCLD315A Recognise stages of lifespan development 

CHCLLN403A Identify clients with language , literacy and numeracy needs and respond effectively 

CHCNET301D Participate in networks 

HLTAP301B Recognise healthy body systems in a health care context 

HLTCSD307C Care for the home environment of clients 

HLTFA301C Apply first aid 

HLTFS207C Follow basic food safety practices 

HLTFS309C Oversee the day -to -day implementation of food safety in the workplace 

HLTFS310C Apply and monitor food safety requirements 

HLTIN301C Comply with infection control policies and procedures 

HLTRAH302B Undertake home visits 


CHCCS305B Assist clients with medication  (Note pre -requisite  HLTAP301B)

Working with older people 

CHCAC317A Support older people to maintain their independence 

CHCAC412A Provide services to older people with complex needs  (Note pre -requisite CHCAC318B )

Working with people with a disability 

CHCDIS302A Maintain an environment to empower people with disabilities 

CHCDIS313A Support people with disabilities who are ageing 

CHCDIS322A Support community participation and inclusion 

CHCDIS323A Contribute to skill development and maintenance 

Working with people with mental health issues 

CHCMH301B Work effectively in mental health 


CHCMH411A Work with people with mental health issues 

Organisational support 

CHCADMIN302D Provide administrative support 

CHCINF303B Contribute to information requirements in the community sector 

CHCINF408C Comply with information requirements of the aged care and community care sectors 

CHCORG322B Contribute to implementation of service delivery strategy 

Working with children and young people 

CHCCHILD404A Support the rights and safety of children and young people 

CHCYTH301E Work effectively with young people 

CHCYTH401B Engage respectfully with young people 

Leisure and health 

CHCRH401B Work effectively in the leisure and health industry 

CHCRH402A Undertake leisure and health programming 

CHCRH404A Plan , implement and monitor leisure and health programs 

Oral health 

CHCOHC303A Use basic oral health screening tools 

CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health 

CHCOHC402A Support and encourage clients and groups to learn practical aspects of oral health care 

CHCOHC404A Recognise and respond to signs and symptoms that may indicate oral health issues 

CHCOHC406A Provide or assist with oral hygiene