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Qualification details

CHC30112 - Certificate III in Community Services Work (Release 2)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to CHC30108 - Certificate III in Community Services WorkUpdated in V4 Updated core WHS unit. Equivalent vocational outcome. 06/May/2012
Is superseded by CHC32015 - Certificate III in Community ServicesThis version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to core units. Change in packaging rules. 05/Aug/2015

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 04/Oct/2013
(View details for release 1) 07/May/2012

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBINM201A - Process and maintain workplace informationProcess and maintain workplace information N/A
CHCAC318B - Work effectively with older peopleWork effectively with older people N/A
CHCAD401D - Advocate for clientsAdvocate for clients N/A
CHCADMIN305F - Work within the administration protocols of the organisationWork within the administration protocols of the organisation N/A
CHCAOD402B - Work effectively in the alcohol and other drugs sectorWork effectively in the alcohol and other drugs sector N/A
CHCAOD406E - Work with clients who are intoxicatedWork with clients who are intoxicated N/A
CHCAOD407E - Provide needle and syringe servicesProvide needle and syringe services N/A
CHCCD307D - Support community resourcesSupport community resources N/A
CHCCD402B - Develop and provide community education projectsDevelop and provide community education projects N/A
CHCCD404E - Develop and implement community programsDevelop and implement community programs N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 411700 Welfare Support Workers 
ASCO (occupation type) Identifier 6313 Special Care Workers 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Youth Work,Juvenile Justice,Community Services 
Taxonomy - Occupation N/A Aboriginal Community Development Worker,Accommodation Support Worker,Youth Worker,Case Worker (Community Services),Residential Support Worker,Assistant Community Worker,Aboriginal Intake and Referral Worker,Client Contact,Neighbourhood Centre Worker,Support Worker (Community Services),Care Worker,Juvenile Justice Officer,Weekend Recreational Activities Officer,Aboriginal Youth Worker 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 411700 Welfare Support Workers 02/Oct/2012 
ASCO (occupation type) Identifier 6313 Special Care Workers 02/Oct/2012 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 02/Oct/2012 
Qualification/Course Level of Education Identifier 514 Certificate III 07/May/2012 
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Modification History

CHC08 Version 4.0

CHC08 Version 4.2

Comments

CHC30108 Certificate III in Community Work

CHC30112 Certificate III in Community Work

Corrections to errors and minor changes to formatting to improve readability. No change to qualification outcome.

Description

This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups.

This level is appropriate for support workers, case workers and client contact officers and generally, these positions:

  • Have direct contact with clients
  • Identify presenting needs
  • Refer to appropriate services and support.

At this level support workers and case workers may provide day-to-day support in community settings and/or provide assistance with entitlements and benefits under the broad direction of others.

Emotional and practical support may be provided face to face or over the telephone to assist the client and enable an accurate referral to be achieved.

This qualification is available as a broad-based qualification or with a focus on either community services or community development work.

Occupational titles  may include:

  • Aboriginal or Torres Strait Islander community development worker
  • Neighbourhood centre worker
  • Client contact
  • Recreational activities officer (weekend)
  • Community care worker
  • Residential support worker
  • Assistant community workers (focusing on community health primarily in an Indigenous community)
  • Support worker (community based with an orientation toward any or a number of the following: youth, women, families, domestic violence, child protection)
  • Indigenous youth worker
  • Tenants working in a range of areas
  • Intake and referral worker (Aboriginal)
  • Youth case worker (community health service setting - non residential)
  • Juvenile justice court officer
  • Youth housing support worker
  • Juvenile justice officer
  • Youth worker
  • Juvenile justice officer (community)

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES 

13 units are required for award of this qualification including:

  • 8 core units
  • 5 elective units

A wide range of elective units is available, including:

  • Group A electives, recommended as a foundation for community services work
  • Group B electives, recommended as a foundation for community development work
  • Other relevant electives listed below
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing

Core units 

C HCADMIN305F Work within the administration protocols of the organisation

CHCCD412B Work within a community development framework

CHCCOM302D Communicate appropriately with clients and colleagues

CHCCS308B Provide first point of contact

CHCCS411C Work effectively in the community sector

CHCNET301D Participate in networks

CHCORG303C Participate effectively in the work environment

AND one only of the following units:

CHCWHS312A Follow WHS safety procedures for direct care work

OR 

HLTWHS300A Contribute to WHS processes

The importance of culturally aware and respectful practice 

All workers undertaking work in community services need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Relevant electives 

Electives are to be selected in line with specified Packaging Rules. Employers may specify that certain electives are required to address specific workplace needs.

CHC30108 Certificate III in Community Services Work enables selection of specific electives recommended for further work in community services or community development.

Group A  - electives recommended for community services work 

The following units of competency are recommended for community services work:

CHCCS401C Facilitate responsible behaviour

CHCCS422B Respond holistically to client issues and refer appropriately

Group B  - electives recommended for community development work 

The following units of competency are recommended for community development work:

CHCCD401E Support community participation

CHCCD404E Develop and implement community programs

CHCCS414A Provide education and support on parenting, health and well being

Other relevant electives

BSBINM201A Process and maintain workplace information

CHCAC318B Work effectively with older people

CHCAD401D Advocate for clients

CHCAOD402B Work effectively in the alcohol and other drugs sector

CHCAOD406E Work with clients who are intoxicated

CHCAOD407E Provide needle and syringe services

CHCCD307D Support community resources

CHCCD401E Support community participation

CHCCD402B Develop and provide community education projects

CHCCD404E Develop and implement community programs

CHCCD413E Work within specific communities

CHCCHILD404B Support the rights and safety of children and young people

CHCCS419C Provide support services to clients

CHCCW301C Operate under a casework framework

CHCDFV301A Recognise and respond appropriately to domestic and family violence

CHCDIS301C Work effectively with people with a disability

CHCGROUP302D Support group activities

CHCINF302D Maintain the organisation's information systems

CHCINF408C Comply with information requirements of the aged care and community care sectors

CHCMH301C Work effectively in mental health

or

CHCMH411A Work with people with mental health issues

CHCYTH301E Work effectively with young people

CHCYTH401B Engage respectfully with young people

CHCYTH402C Work effectively with young people in the youth work context

HLTFA311A Apply first aid

HLTFA302C Provide first aid in remote situation (Note pre-requisite: HLTFA301C)

HLTFA412A Apply advanced first aid (Note pre-requisite: HLTFA301C)

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Financial literacy education electives

CHCFLE301A Work with clients needing financial literacy education

CHCFLE302A Educate clients in fundamental financial literacy skills

CHCFLE303A Educate clients to understand debt and consumer credit