Qualification details

CHC20212 - Certificate II in Active Volunteering (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 07/May/2012

Usage recommendation:
Supersedes and is equivalent to CHC20208 - Certificate II in Active VolunteeringUpdated in V4 Updated core WHS unit. Equivalent vocational outcome. 06/May/2012
Is superseded by CHC24015 - Certificate II in Active VolunteeringThis version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to core units. Change in packaging rules. Minimum work requirement of 20 hours. 05/Aug/2015

Training packages that include this qualification


SchemeCodeClassification value
ANZSCO Identifier 411711 Community Worker 
ASCO (occupation type) Identifier 2512-13 Community Worker 
ASCED Qualification/Course Field of Education Identifier 1205 Employment Skills Programmes 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Volunteers 
Taxonomy - Occupation N/A Volunteer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 411711 Community Worker 02/Oct/2012 
ASCO (occupation type) Identifier 2512-13 Community Worker 02/Oct/2012 
ASCED Qualification/Course Field of Education Identifier 1205 Employment Skills Programmes 02/Oct/2012 
Qualification/Course Level of Education Identifier 521 Certificate II 07/May/2012 
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Modification History

CHC08 Version 3

CHC08 Version 4


CHC20208 Certificate II in Active Volunteering

CHC20212 Certificate II in Active Volunteering

Updated core WHS units


This qualification covers people working in a volunteer capacity and builds on the foundation skills required by all volunteers, to deliver competency outcomes including:

  • Undertaking administrative tasks that involve basic operational knowledge, accessing and recording information and making choices between a limited range of options relevant to the job
  • Acquiring strategies that will assist them as volunteers to communicate more effectively with clients and be able to apply known solutions to a limited range of predictable problems
  • Engaging in safe work practices, and applying basic operational knowledge in a moderate range of areas relevant to the job
  • Developing a defined range of skills that will assist them as volunteers to work effectively with colleagues (paid and volunteer) and take limited responsibility for their work output and learning.

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules


9 units are required for award of this qualification including:

  • 5 core units
  • 4 elective units

A wide range of elective units is available, including:

  • Relevant electives listed below
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing

Core units

CHCADMIN201D Undertake basic administrative duties

CHCCOM201C Communicate with people accessing the services of the organisation

CHCORG202C Work with others

CHCVOL201B Be an effective volunteer

HLTWHS200A Participate in WHS processes

The importance of culturally aware and respectful practice

All volunteer workers need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Relevant electives

Electives are to be selected in line with specified Packaging Rules. The following list of relevant electives may facilitate selection.

CHCCH225A Prepare to work in social housing

CHCCS200D Deliver service to clients

CHCGROUP201C Support the activities of existing groups

CHCNET301D Participate in networks

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