Unit of competency details

BSBMGT402 - Implement operational plan (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBMGT402A - Implement operational planUpdated to meet Standards for Training Packages. Edits to clarify intent of Performance Criteria. 24/Mar/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
TLI - Transport and Logistics Training PackageTransport and Logistics Training Package 2.0-3.0 
SIR - Retail Services Training PackageRetail Services Training Package 1.0-3.0 
SIF - Funeral ServicesFuneral Services 2.1 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 2.0 
NWP - National Water Training PackageNational Water Training Package 1.0 
MSF - Furnishing Training PackageFurnishing Training Package 2.0-3.1 
ICP - Printing and Graphic ArtsPrinting and Graphic Arts 1.0-2.0 
HLT - HealthHealth 2.0-3.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 2.0 
FNS - Financial Services Training PackageFinancial Services Training Package 1.0-2.1 
DEF - Defence Training PackageDefence Training Package 1.0-2.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0 
CPP07 - Property Services Training PackageProperty Services Training Package 14.4-14.5 
CPP - Property Services Training PackageProperty Services Training Package 4.0-5.0 
CHC - Community ServicesCommunity Services 2.0-3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-2.0 
AVI - Aviation Training PackageAviation Training Package 3.0 
AMP - Australian Meat Processing Training PackageAustralian Meat Processing Training Package 1.0-2.2 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 1.0-1.1 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
TLI50716 - Diploma of Bus and Coach OperationsDiploma of Bus and Coach Operations 
SIR40316 - Certificate IV in Retail ManagementCertificate IV in Retail Management 1-2 
SIF50113 - Diploma of Funeral Services ManagementDiploma of Funeral Services Management 
RII40915 - Certificate IV in Drilling OperationsCertificate IV in Drilling Operations 
RII40715 - Certificate IV in Civil Construction SupervisionCertificate IV in Civil Construction Supervision 
RII40615 - Certificate IV in Civil Construction OperationsCertificate IV in Civil Construction Operations 
RII40515 - Certificate IV in Resource ProcessingCertificate IV in Resource Processing 
RII40415 - Certificate IV in Underground Coal OperationsCertificate IV in Underground Coal Operations 
RII40315 - Certificate IV in Metalliferous Mining Operations (Underground)Certificate IV in Metalliferous Mining Operations (Underground) 
RII40215 - Certificate IV in Surface Coal Mining (Open Cut Examiner)Certificate IV in Surface Coal Mining (Open Cut Examiner) 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required.

It applies to individuals who plan activities to achieve the measurable, stated objectives of the team and the organisation. At this level work will normally be carried out within routine and non-routine methods and procedures which require planning, evaluation, leadership and guidance of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership – Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement operational plan

1.1 Collate, analyse and organise details of resource requirements in consultation with relevant personnel, colleagues and specialist resource managers

1.2 Implement operational plans to contribute to the achievement of organisation’s performance/business plan

1.3 Identify and use key performance indicators (KPIs) to monitor operational performance

1.4 Manage contingencies by adjusting the implementation of the operational plan in consultation with others

1.5 Provide assistance in the development and presentation of proposals for resource requirements in line with operational planning processes

2. Implement resource acquisition

2.1 Recruit and induct employees within organisation’s policies, practices and procedures

2.2 Implement plans for acquisition of physical resources and services within organisation’s policies, practices and procedures and in consultation with relevant personnel

3. Monitor operational performance

3.1 Monitor performance systems and processes to assess progress in achieving profit/productivity plans and targets

3.2 Analyse and use budget and actual financial information to monitor profit/productivity performance

3.3 Identify unsatisfactory performance and take prompt action to rectify the situation according to organisational policies

3.4 Provide mentoring, coaching and supervision to support individuals and teams to use resources effectively, economically and safely

3.5 Present recommendations for variation to operational plans to the designated persons/groups and gain approval

3.6 Implement systems, procedures and records associated with performance in accordance with organisation’s requirements

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance Criteria 

Description 

Learning

3.4

  • Actively reinforces learning by applying new knowledge and skills in mentoring, coaching and supervising others

Reading

1.1-1.5, 2.1, 2.2, 3.1, 3.2, 3.6

  • Identifies, interprets, analyses and reviews textual information related to the operational plan and monitoring of operational performance

Writing

1.1-1.5, 2.1, 2.2, 3.2-3.6

  • Communicates relationships between ideas and information, matching style of writing to purpose and audience
  • Researches, plans and prepares workplace documentation for relevant stakeholders using organisational formats

Oral Communication

1.1, 1.4, 1.5, 2.1, 2.2, 3.3, 3.4, 3.5

  • Participates in a variety of spoken exchanges with a range of audiences varying structure and language to suit the audience

Numeracy

1.1, 1.2, 1.3, 1.4, 1.5, 2.2, 3.1, 3.2, 3.3

  • Selects and uses familiar mathematical techniques to organise timely supply of adequate resources for the operational plan and to use budgetary information to monitor performance

Navigate the world of work

1.5, 2.1, 2.2, 3.3, 3.4, 3.6

  • Monitors adherence to organisational policies and procedures and considers own role in terms of its contribution to broader goals of the work environment

Interact with others

1.1, 1.4, 1.5, 2.1, 2.2, 3.3, 3.4, 3.5

  • Selects and uses appropriate conventions and protocols when communicating with diverse individuals to build rapport, seek or present information
  • Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group communication, influencing direction and taking a leadership role on occasion

Get the work done

1.1, 1.2, 1.3, 1.4, 1.5, 2.2, 3.1, 3.2, 3.3, 3.6

  • Takes responsibility for planning, organising, implementing and monitoring tasks required to achieve required outcomes
  • Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information and identifying and evaluating options against agreed criteria
  • Evaluates effectiveness of decisions in terms of how well they met stated goals
  • Recognises and addresses an increasing range of familiar problems by implementing contingency plans

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBMGT402 Implement operational plan

BSBMGT402A Implement operational plan

Updated to meet Standards for Training Packages.

Edits to clarify intent of Performance Criteria.

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • interact with a range of people/groups to identify resource requirements, performance objectives, systems, procedures and records relating to the operational plan
  • vary the operational plan and gain approval to deal with contingencies
  • monitor operational performance against the performance objectives and budgets and take action to rectify unsatisfactory performance
  • plan and acquire physical and human resources using organisation’s systems and procedures
  • manage and support personnel to achieve performance objectives. including inducting new employees and providing mentoring and coaching
  • present information and recommendations to support implementation and variation of the operational plan
  • document and provide reports on performance as required by the organisation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • describe performance monitoring systems and processes
  • describe methods for problem solving
  • explain how organisational policies and procedures relate to the operational plan.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • organisational operational plans, policies and procedures
  • workplace documentation and resources including budgets, physical and human resource procurement documentation, employee induction and performance monitoring procedures
  • case studies and, where possible, real situations.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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