Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 5.0.

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify individuals and parties, and their roles and responsibilities for WHS consultation and participation

1.1 Apply knowledge of relevant parts of WHS laws, policies and procedures as they apply to WHS consultation and participation

1.2 Identify individuals with roles, duties, rights and responsibilities regarding WHS consultation and participation according to organisational policies and procedures

1.3 Identify own role, duties, rights and responsibilities regarding WHS consultation and participation as appropriate to work area

1.4 Communicate roles, duties, rights and responsibilities to individuals and/or parties according to organisational policies and procedures

2. Contribute to implementing WHS consultation and participation processes

2.1 Identify established organisational WHS consultation and participation processes

2.2 Identify required personnel to participate in WHS consultation

2.3 Contribute to setting up and implementing WHS consultation processes as appropriate to own role and work area

2.4 Create opportunities for participating individuals and/or parties to provide feedback on WHS consultation processes

2.5 Document consultation opportunities according to organisational policies and procedures

2.6 Promote and support participation of individuals and/or parties in WHS consultation processes as appropriate to own role and work area

3. Contribute to processes for communicating and sharing WHS information and data

3.1 Identify consultation and participation processes for communicating and sharing WHS information and data

3.2 Identify training requirements for individuals and/or parties necessary for effective WHS consultation and participation

3.3 Contribute to and participate in sharing WHS information and data as appropriate to own role and work area

3.4 Create methods to ensure WHS information and data is accessible to required personnel in work area

3.5 Record and store WHS information and data according to organisational policies and procedures

4. Contribute to assessment of WHS consultation and participation feedback processes

4.1 Identify consultation and participation methods for gathering and documenting feedback on processes from individuals and/or parties

4.2 Contribute to assessing opportunities for individuals and/or parties to express their views during consultation and participation

4.3 Document outcomes from assessment of feedback processes and communicate outcomes to relevant stakeholders according to organisational policies and procedures

5. Contribute to improving WHS consultation and participation processes

5.1 Contribute to identifying and assessing barriers to, and opportunities for improving, implementation and effectiveness of WHS consultation and participation processes

5.2 Contribute to developing, implementing and evaluating measures to remove barriers and improve processes

5.3 Communicate improvements to required personnel according to organisational policies and procedures

Skill 

Description 

Reading

• Reviews and interprets WHS legislative and organisational texts

Writing

• Uses structure, layout and language suitable for audience to draft and document consultation and participation processes
• Records required WHS information using appropriate organisational formats

Oral communication

• Uses structure and language suitable for audience to provide relevant WHS organisational information
• Uses questioning and active listening to identify and discuss feedback requirements, and barriers to and opportunities for improving WHS consultation processes

Navigate the world of work

• Adheres to legal and regulatory responsibilities in relation to own WHS role and responsibilities
• Keeps up to date on changes to WHS laws and regulations relevant to own role

Interact with others

• Identifies what, with whom and how to communicate in the context of consultation and participation processes
• Uses a range of strategies to establish a sense of connection with others
• Cooperates with others as part of WHS consultation and participation processes, and contributes to specific activities requiring joint responsibility and accountability
• Initiates and contributes to facilitating consultative process, responding, explaining, clarifying and expanding on ideas and information as required

Get the work done

• Applies processes when organising consultation processes, producing plans with logically sequenced steps, reflecting some awareness of time and resource constraints and the needs of others
• Contributes to implementing actions according to plans, making slight adjustments as necessary and addressing unexpected issues
• Uses decision-making processes: sets and clarifies goals, gathers information, and identifies and evaluates choices against a set of criteria
• Uses familiar digital systems and tools to access, organise, analyse and present information

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 5.0.