Modification History
Release |
Comments |
Release 1 |
This Unit first released with BSB07 Business Training Package version 7.0. Replaces and is equivalent to BSBOHS305B Contribute to OHS issue resolution. |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to contribute to the resolution of work health and safety (WHS) issues in the workplace.
Application of the Unit
This unit applies to individuals who contribute to the resolution of WHS issues in the workplace as part of their WHS responsibilities, which are in addition to their main duties.
NOTE: The terms Occupational Health and Safety (OHS) and Work Health and Safety (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the National Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1. Prepare to contribute to the resolution of WHS issues |
1.1 Identify relevant parts of WHS Acts, regulations, codes of practice, and workplace policies and procedures that apply to the WHS issue-resolution process 1.2 Identify possible participants in the WHS issue-resolution process and their legal rights, duties and responsibilities 1.3 Identify, clarify and record WHS issues and communicate and discuss these issues with other participants as appropriate 1.4 Provide support and advice to workers about issue-resolution tools, techniques and strategies that can be used to resolve WHS issues 1.5 Make other preparations as necessary |
2. Progress the resolution of WHS issues |
2.1 Participate in the issue-resolution process 2.2 Provide support and advice to participants as appropriate according to workplace procedures and processes 2.3 Contact external participants to help progress issue-resolution processes when appropriate |
3. Effectively communicate outcomes of WHS issue-resolution process |
3.1 Select the best means to communicate the results of the issue-resolution process to participants 3.2 Disseminate results of the issue-resolution process to all participants 3.2 Contribute to keeping records of WHS issue-resolution processes and outcomes |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- communication skills to:
- consult on and present WHS issues to people from a range of backgrounds and with a range of abilities
- contribute effectively to formal and informal WHS meetings
- information-management skills to store and retrieve relevant documents
- organisational and time-management skills to run efficient and effective meetings
- presentation and facilitation skills to represent worker views on WHS issues
- problem solving skills specific to issue resolution.
Required knowledge
- internal and external sources of WHS information and data, and how to access them
- legislative requirements for WHS issue resolution, information provision, data collection, consultation and reporting
- organisational policies and procedures for WHS agreements and issue resolution
- relevant commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications
- roles and responsibilities of individuals and parties under WHS legislation
- types of issue-resolution tools, techniques and strategies.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment |
|
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
|
Context of and specific resources for assessment |
Assessment must ensure access to:
|
Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
|
Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
|
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Possible participants may include: |
|
Support and advice may include: |
|
Issue-resolution tools, techniques and strategies may include: |
|
Other preparations may include: |
|
External participants may include: |
|
Means to communicate the results may include: |
|
Records of WHS issue-resolution processes may include: |
|
Unit Sector(s)
Regulation, Licensing and Risk – Work Health and Safety