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Unit of competency details

BSBTEC403 - Apply digital solutions to work processes (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBCUE407 - Administer customer engagement technology 18/Oct/2020
Supersedes BSBITS411 - Maintain and implement digital technology 18/Oct/2020
Supersedes and is equivalent to BSBMGT407 - Apply digital solutions to work processes 18/Oct/2020
Supersedes BSBMGT519 - Incorporate digital solutions into plans and practices 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020


Training packages that include this unit

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SFI - Seafood IndustrySeafood Industry 2.0-2.1 
FNS - Financial Services Training PackageFinancial Services Training Package 8.0-8.2 
MEM - Manufacturing and EngineeringManufacturing and Engineering 3.0-4.0 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 6.0-7.1 
TLI - Transport and Logistics Training PackageTransport and Logistics Training Package 13.0-14.0 
CPP - Property Services Training PackageProperty Services Training Package 15.0-17.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-8.0 
ACM - Animal Care and Management Training PackageAnimal Care and Management Training Package 5.0-6.0 

Qualifications that include this unit

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ACM50421 - Diploma of Equine ManagementDiploma of Equine ManagementCurrent
ACM50521 - Diploma of Equine Allied HealthDiploma of Equine Allied HealthCurrent
BSB40120 - Certificate IV in BusinessCertificate IV in BusinessCurrent
BSB40220 - Certificate IV in Aboriginal and Torres Strait Islander GovernanceCertificate IV in Aboriginal and Torres Strait Islander GovernanceSuperseded
BSB40320 - Certificate IV in Entrepreneurship and New BusinessCertificate IV in Entrepreneurship and New BusinessCurrent1-2 
BSB40920 - Certificate IV in Project Management PracticeCertificate IV in Project Management PracticeCurrent
BSB41021 - Certificate IV in Aboriginal and Torres Strait Islander GovernanceCertificate IV in Aboriginal and Torres Strait Islander GovernanceCurrent
BSB50120 - Diploma of BusinessDiploma of BusinessCurrent
BSB50520 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesCurrent
CPP40521 - Certificate IV in Strata Community ManagementCertificate IV in Strata Community ManagementCurrent
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080399 Business And Management, N.e.c.  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080399 Business And Management, N.e.c.  17/Dec/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit defines the skills, knowledge and outcomes to integrate digital technologies into common management practice.

The unit applies to supervisors, teams, and new and emerging leaders who need to apply digital vision and solutions within structured work environments.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Digital Competence - Technology Use

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Use digital workplace information

1.1 Identify available workplace digital applications for communications, technologies and networks

1.2 Locate and use digital information

1.3 Review digital information sources for validity and reliability

1.4 Create, store and retrieve information in digital format

1.5 Continuously review trends and innovations in relevant digital technology suitable for workplace innovation

2. Integrate digital solutions into work processes

2.1 Identify areas in workplace that could integrate digital solutions

2.2 Select digital solutions required in workplace operations

2.3 Review digital solutions that are fit for purpose and according to organisational policies and procedures

2.4 Implement digital solutions into workplace operations

2.5 Identify and adopt digital media protocols and conventions

2.6 Train and support team members in the application of digital solutions

3. Comply with intellectual property rights

3.1 Identify relevant intellectual property legislation, regulations and the organisational policy

3.2 Review digital process and applications and confirm compliance with intellectual property requirements

3.3 Document, register and report relevant matters related to intellectual property

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL 

DESCRIPTION 

Reading

  • Sources, analyses and interprets information in the context of organisational strategy and compliance requirements

Writing

  • Develops texts dealing with complex concepts using specialised and detailed language to convey explicit information, requirements and recommendations in accordance with legal and organisational requirements

Oral communication

  • Presents information using language and features appropriate to the audience

Teamwork

  • Uses a collaborative instructional approach to encourage, support and develop understanding and skills in others

Unit Mapping Information

Supersedes and is equivalent to BSBMGT407 Apply digital solutions to work processes.

Supersedes but is not equivalent to:

  • BSBCUE407 Administer customer engagement technology
  • BSBITS411 Maintain and implement digital technology
  • BSBMGT519 Incorporate digital solutions into plans and practices.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • implement at least two digital solutions in the work processes of an organisation or work area.

In the course of the above, the candidate must:

  • identify digital applications, services and information and evaluate them for use in the workplace including:
  • checking the validity and reliability of digital information
  • monitoring trends and innovations in digital technology
  • selecting digital services and solutions suitable for the workplace
  • compliance to relevant legislation, regulations and organisational policies
  • identify and implement protocols and procedures to integrate digital services and solutions including:
  • intellectual property requirements
  • digital media protocols and conventions
  • storage and retrieval of digital information
  • training, mentoring and other support for team members.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • legislation, regulations, and organisational policies and procedures relevant to working with digital technology and information
  • strategies to train and support team members in applying digital technology
  • key elements to consider when evaluating whether digital technology and information options are fit for purpose
  • intellectual property risks to organisation in relation to digital technology.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • relevant legislation and regulations
  • workplace documentation and resources.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10