Release 

Comments 

Release 2

This version released with BSB Business Services Training Package Version 2.0.

Version created to clarify intent of unit

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine information and communications technology requirements

1.1 Identify full range of hardware and software requirements relevant to anticipated start-up level of business and available space

1.2 Determine and decide on type of internet connection needed to fulfil business requirements

1.3 Identify suitable suppliers of hardware, software and appropriate support services

1.4 Compare and analyse pricing and payment options to determine the most suitable information and communications technology goods and services for the business

2. Install hardware and software products

2.1 Determine suitable location for hardware, taking work health and safety (WHS) and environmental considerations into account

2.2 Follow set-up instructions for hardware in accordance with manufacturers’ specifications

2.3 Follow instructions on installation for all software applications and upgrades

2.4 Install and test connection device in accordance with vendor instructions

3. Trouble shoot/resolve common malfunctions

3.1 Define problem to be resolved

3.2 Identify support services for common malfunctions

3.3 Follow instructions for resolving common malfunctions

3.4 Test device to ensure malfunction is resolved

Skill 

Performance 

Criteria 

Description 

Reading

1.1-1.3, 2.1-2.4, 3.1-3.3

• Interprets written and diagrammatic information when determining requirements or installing hardware and software

Oral Communication

1.3, 2.3, 3.1, 3.3

• Uses specific and relevant language to clearly articulate technological issues, and uses questioning and listening techniques to clarify solutions
• Participates in verbal negotiations using tone and language suitable to audience

Numeracy

1.4

• Compares and calculates equipment costs within budgetary constraints

Navigate the world of work

2.1

• Appreciates implications of legal and regulatory responsibilities related to own work with specific reference to safety

Get the work done

1.1-1.4, 2.1-2.4, 3.1, 3.2, 3.4

• Implements actions as per plan, making slight adjustments as necessary and addressing some unexpected issues
• Takes responsibility for outcomes of decisions related directly to own role
• Initiates standard procedures when responding to familiar problems within immediate context
• Understands purposes, specific functions and key features of digital systems

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBSMB307 Set up information and communications technology for the micro business Release 2

BSBSMB307 Set up information and communications technology for the micro business Release 1

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 2

This version released with BSB Business Services Training Package Version 2.0.

Version created to clarify intent of unit

Release 1

This version first released with BSB Business Services Training Package Version 1.0.