Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Secure program funding

1.1 Determine, document and communicate ongoing funding requirements with pertinent stakeholders

1.2 Secure funding commitments as needed

1.3 Address funding issues

1.4 Satisfy funding agent requirements

2. Resource the program

2.1 Determine, negotiate, document and communicate program resource requirements with pertinent stakeholders

2.2 Acquire and coordinate program resources across the program and its constituent projects

2.3 Confirm and update program resource requirements in response to program refinements or changes

3. Measure, evaluate, and coordinate program progress

3.1 Establish monitoring and control systems

3.2 Support delivery of expected benefits with monitoring and control systems

3.3 Report performance of constituent projects and other program elements to pertinent stakeholders

3.4 Maintain a sustainable pace to meet stakeholder requirements

4. Ensure relevant legal and regulatory requirements are addressed

4.1 Identify, document and communicate relevant legal and regulatory requirements to pertinent stakeholders

4.2 Identify and address potential for conflicts caused by legal and regulatory requirements

4.3 Implement compliance policies, processes, and procedures

4.4 Monitor breaches and conflicts of applicable legal and regulatory requirements

5. Anticipate and respond to changes

5.1 Monitor and evaluate internal and external program contexts for circumstances that may require changes

5.2 Identify, evaluate and document actual and potential changes

5.3 Implement approved changes

5.4 Communicate changes and their implications with pertinent stakeholders

6. Manage program risks

6.1 Document and communicate agreed risk management approach for the program and its constituent projects to pertinent stakeholders

6.2 Identify program risks in consultation with pertinent stakeholders

6.3 Analyse, prioritise and implement program risks and risk responses as planned

6.4 Monitor internal and external program contexts for circumstances that may affect program risks

Skill 

Performance Criteria 

Description 

Reading

1.1, 2.3, 4.1, 4.3, 4.4, 5.1, 5.2, 6.4

• Applies appropriate strategies to construct meaning from complex texts

Writing

1.1, 2.1, 2.3, 3.3, 4.1, 5.2, 5.4, 6.1, 6.2

• Records results of negotiations clearly and accurately
• Creates and updates program documentation using organisational formats and appropriate vocabulary

Oral Communication

1.1, 2.1, 3.3, 4.1, 5.4, 6.1, 6.2

• Participates in a range of verbal exchanges using language and features appropriate to audience
• Uses active listening and questioning techniques to confirm understanding

Numeracy

1.1, 1.3, 2.3

• Makes basic mathematical calculations to determine program funding and resource requirements

Navigate the world of work

3.2, 4.1, 4.2, 4.3, 4.4

• Monitors adherence to both explicit and implicit organisational policies and protocols and legislative or regulatory requirements

Interact with others

1.1, 1.2, 2.1, 3.3, 4.1, 5.3, 5.4, 6.1, 6.2

• Selects and uses appropriate conventions and protocols to communicate with relevant stakeholders to share information
• Collaborates with others to achieve required outcomes, playing a leading role in facilitating effective interaction, influencing direction and negotiating agreement

Get the work done

1.2, 1.3, 1.4, 2.1, 2.2, 3.1, 3.4, 4.2, 5.1, 5.2, 5.3, 6.3, 6.4

• Develops flexible plans for complex, high impact activities with strategic implications that involve diverse stakeholders
• Sequences and schedules complex activities, monitors implementation and manages program evaluation
• Makes critical and non-critical decisions in relatively complex situations, taking a range of factors into account

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBPMG615 Manage program delivery

Not applicable

New unit

No equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.