Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish project

1.1 Identify, clarify and prepare project initiation documentation

1.2 Identify stakeholders with decision making authority on project

1.3 Establish client requirements and needs

1.4 Identify relationship between the project and broader organisational strategies and goals

1.5 Negotiate and document project objectives, outcomes and benefits

1.6 Establish project governance structure with stakeholders and project authority

1.7 Prepare and submit project charter for approval by relevant authorities

2. Undertake project planning and design processes

2.1 Establish project objectives

2.2 Identify project stages and key requirements for stage completion against client requirements and project objectives

2.3 Analyse project management functions to identify interdependencies and impacts of constraints

2.4 Develop a project management plan that integrates all project-management functions with associated plans and baselines

2.5 Establish tools to monitor and control planned activity

2.6 Negotiate approval of project plan with relevant stakeholders and project authority

3. Monitor project

3.1 Implement and monitor project according to project scope, time and budget

3.2 Resolve conflicts affecting attainment of project objectives with relevant stakeholders

3.3 Confirm project records are updated against project deliverables at required intervals

3.4 Analyse and submit status reports on project progress and identify issues with relevant stakeholders and project authorities

3.5 Analyse and submit impact analysis of change requests for approval

3.6 Maintain relevant project logs and registers for project audit

4. Review project

4.1 Identify and allocate project finalisation activities

4.2 Confirm project products and associated documentation are prepared for handover to client in a timely manner

4.3 Finalise financial, legal and contractual obligations

4.4 Seek feedback from relevant stakeholder and project authorities on project implementation, management and integration

4.5 Document feedback received to improve future projects

SKILL 

DESCRIPTION 

Reading

• Applies appropriate strategies to construct meaning from complex texts

Writing

• Develops and maintains project documentation using formats and language appropriate to context

Oral Communication

• Participates in verbal exchanges using clear and detailed language to provide and seek information
• Uses active listening and questioning to confirm understanding

Numeracy

• Uses a wide range of mainly formal and some informal, oral and written mathematical language and representation to communicate mathematically

Self-management

• Complies with organisational requirements

Teamwork

• Selects and uses appropriate communication practices to seek or share information with stakeholders
• Collaborates with others to achieve joint outcomes by playing an active role in facilitating effective group interaction and negotiating outcomes

Planning and organising

• Organises time and effort around priorities and results
• Sequences and schedules complex activities, monitors implementation and manages relevant communication
• Identifies outcomes to contribute to future projects

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.