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Unit of competency details

BSBPMG532 - Manage project quality (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBPMG513 - Manage project quality 18/Oct/2020
Supersedes BSBPMG605 - Direct quality management of a project program 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
ICT - Information and Communications TechnologyInformation and Communications Technology 7.0-8.1 
CPC - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 5.0-9.0 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 9.0 
DEF - Defence Training PackageDefence Training Package 4.0-4.2,5.0-5.2 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 6.0-9.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-8.0 

Qualifications that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  17/Dec/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to manage quality within projects. It involves determining quality requirements, implementing quality control and assurance processes, and using review and evaluation to make quality improvements in current and future projects.

The unit applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Business Competence – Project Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine quality requirements

1.1 Identify quality objectives and standards with input from relevant stakeholders

1.2 Develop quality metrics for the project and any product output in a quality management plan

1.3 Select quality management methods and tools for resolving quality issues

1.4 Consult with project team and stakeholders on quality requirements

2. Implement quality processes

2.1 Perform quality assurance audit of project processes for compliance with agreed plans

2.2 Assess quality control of project and product output according to agreed quality specifications

2.3 Identify causes of variance to quality metrics and undertake remedial action

2.4 Maintain a quality management system for timely recording of quality audit data

3. Implement project quality improvements

3.1 Review processes and implement agreed changes continually throughout the project life cycle

3.2 Review project outcomes against performance requirements

3.3 Identify and document lessons learned and recommended improvements 

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL 

DESCRIPTION 

Reading
  • Identifies, analyses and assesses textual information obtained from a range of sources and determines how content may be applied to requirements

Writing
  • Develops and documents quality requirements for project plan
  • Records results of quality audits according to organisational requirements

Oral Communication
  • Participates in verbal exchanges using clear language and appropriate non-verbal features to provide and seek relevant information
  • Uses active listening and questioning techniques to elicit views and opinions of others

Numeracy
  • Interprets information to determine measurable objectives
  • Interprets numerical information to measure outcomes against objectives
  • Uses analytical skills to review and evaluate process and decide on future improvements

Self-management
  • Takes responsibility for identifying and following policies, procedures and standards

Teamwork
  • Selects and uses appropriate communication practices in a range of work contexts
  • Collaborates with others to foster shared understanding of quality requirements

Planning and organising
  • Sequences and schedules complex activities, monitors actions against goals, adjusting plans and resources where necessary

Technology
  • Uses digital applications to access, organise, integrate and share relevant information in effective ways

Unit Mapping Information

Supersedes and is equivalent to BSBPMG513 Manage project quality.

Supersedes but is not equivalent to BSBPMG605 Direct quality management of a project program.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • manage project quality on at least two occasions.

In the course of the above, the candidate must:

  • document a quality-management plan
  • implement quality control and assurance processes for a defined project using a range of tools and methodologies.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • quality management theory
  • relevant project quality standards that apply in the organisation
  • quality assurance and control techniques, key tools and methodologies
  • roles and responsibilities of quality management personnel
  • methods for managing continuous improvement.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • project documentation including quality criteria, evidence of quality monitoring and improvement practices.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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