Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan human resources relevant to projects

1.1 Determine resource requirements for individual tasks to determine required project personnel levels and competencies

1.2 Establish project organisation and structure to align individual and group competencies with project tasks

1.3 Allocate personnel to the project to meet planned work outputs throughout project timeline

1.4 Apply human resources management (HRM) methods, techniques and tools to support engagement and performance of personnel

2. Implement project personnel training and development

2.1 Negotiate, define and communicate clear project role descriptions

2.2 Identify, plan and implement ongoing development and training of project team members to support personnel and project performance

2.3 Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance

3. Lead project team

3.1 Implement processes and take action to improve individual performance and overall project effectiveness

3.2 Monitor and report, for remedial action, internal and external influences on individual and project team performance and morale

3.3 Implement procedures for interpersonal communication, counselling, and conflict resolution to maintain a positive work environment

3.4 Identify and manage inter-project and intra-project resource conflict to minimise impact on achievement of project objectives

4. Finalise human resource activities related to projects

4.1 Disband project team according to organisational policies and procedures

4.2 Identify and document human resource issues and recommended improvements

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.2, 2.3, 3.3, 4.1

• Interprets textual information obtained from a range of sources and determines how content may be applied to requirements

Writing

1.1-1.3, 2.1-2.3, 3.1, 3.2, 4.2

• Develops plans, role descriptions and reports using clear, specific and industry-related terminology, appropriate structures and conventions
• Documents personnel requirements, results of performance measurements and improvement recommendations

Oral Communication

1.3, 1.4, 2.1, 3.1, 3.3, 3.4

• Participates in verbal exchanges using clear language and appropriate non-verbal features
• Uses active listening and questioning to elicit views and opinions of others and confirm understanding

Numeracy

1.1, 2.3, 3.4

• Uses mathematical formulae to calculate resources against project requirements and to measure work output against predetermined criteria

Navigate the world of work

3.3, 4.1

• Understands and adheres to organisational policies and procedures

Interact with others

1.3, 1.4, 2.1, 2.3, 3.1, 3.3, 3.4

• Collaborates with co-workers to negotiate and facilitate shared understanding of individual roles and group objectives
• Manages workplace conflict by recognising contributing factors and implementing resolution strategies

Get the work done

1.1-1.4, 2.2, 2.3, 3.1, 3.2, 3.4, 4.2

• Develops plans to identify project responsibilities and needs, and allocate project personnel, with an awareness of how this contributes to overall project goals
• Uses analytical skills to review performance and decide on actions needed
• Reflects on how variables impact outcomes to gain insights into concepts that may be adapted in future situations

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBPMG515 Manage project human resources

BSBPMG515A Manage project human resources

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.