Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Version 7.0. |
Release 2 |
This version first released with BSB Business Services Training Package Version 7.0. Release created to amend typographical error in the foundation skills. |
Application
This unit describes the skills and knowledge required to assist with aspects of human resources management of a project. It involves establishing human resource requirements, identifying and facilitating the learning and development needs of people working on the project and resolving conflict in the team.
The unit applies to individuals who are project practitioners working in a project support role.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Unit Sector
Business Competence – Project Management
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish human resource requirements |
1.1 Identify human resource and project task requirements 1.2 Create work breakdown structure including human resources according to task requirements 1.3 Prepare a skills analysis of project stakeholders against project task requirements 1.4 Assist in identifying and discussing learning and development needs, goals, desired outcomes and relationships with relevant staff 1.5 Assist in assigning responsibilities to staff members for achieving project deliverables according to goals and desired outcomes |
2. Maintain team relationships |
2.1 Facilitate a team environment for staff members learning and development needs to be met 2.2 Confirm that key stakeholders in teams are establishing relationships and achieving desired outcomes 2.3 Identify challenges and conflict within teams 2.4 Assist in communicating with individuals and teams to resolve conflict where required 2.5 Communicate with staff members and identify barriers to achieving desired outcomes |
3. Monitor human resources |
3.1 Monitor task completion by relevant stakeholders against assigned roles and responsibilities 3.2 Assist in reviewing skill levels against allocated tasks and recommend solutions according to organisational requirements 3.3 Communicate with relevant stakeholders when assigned responsibilities are not met 3.4 Assist in offering human resource development opportunities to individuals with skill gaps |
4. Evaluate human resource practices |
4.1 Assist in reviewing the effectiveness of project human resources management 4.2 Seek and discuss feedback from relevant stakeholders 4.3 Make changes to human resource practices based on feedback received |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
SKILL |
DESCRIPTION |
Learning |
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Reading |
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Writing |
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Oral Communication |
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Self-management |
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Teamwork |
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Planning and organising |
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Problem solving |
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Unit Mapping Information
Supersedes and is equivalent to BSBPMG413 Apply project human resources management approaches.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10