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Unit of competency details

BSBPMG422 - Apply project quality management techniques (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBPMG411 - Apply project quality management techniques 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 12/Feb/2021
(View details for release 1) 19/Oct/2020


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  19/Oct/2020 
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Unit Of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Release 2

This version first released with BSB Business Services Training Package Version 7.1.

Release created to amend typographical error in the performance criteria.

Application

This unit describes the skills and knowledge required to enhance project outcomes by contributing to quality planning, applying quality policies and procedures, and contributing to continuous improvement in projects.

The unit applies to individuals who are project practitioners working in a project support role.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Unit Sector

Business Competence – Project Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to project quality planning

1.1 Contribute to determining quality requirements of project stakeholders

1.2 Contribute to identifying quantifiable quality criteria for project deliverables

1.3 Locate and interpret policy and procedures for project quality

1.4 Contribute to developing quality requirements in the project plan and processes

2. Apply quality policies and procedures

2.1 Implement quality assurance in the project according to agreed quality standards and guidelines

2.2 Select and apply quality management tools and techniques to project processes according to organisational policy

2.3 Maintain quality-control records and audit documentation according to agreed procedures

2.4 Identify and maintain records against agreed quality requirements

2.5 Communicate shortfalls in quality outcomes to others to enable appropriate action to be initiated

3. Contribute to project continuous improvement process

3.1 Participate in a continuous improvement processes and review project outcomes

3.2 Report quality management issues and responses to others for application to future projects

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL 

DESCRIPTION 

Reading

  • Reviews and evaluates project documentation and stakeholder feedback

Writing

  • Prepares and updates documentation, using appropriate language, and matching style of writing to purpose and audience
  • Creates and updates records according to organisational requirements

Oral Communication

  • Uses clear language to share and review information with others

Numeracy

  • Extracts and evaluates mathematical information embedded in a range of tasks and texts

Self-management

  • Adheres to policies, procedures and legislative requirements

Teamwork

  • Selects appropriate communication practices in a range of work contexts
  • Collaborates and cooperates with others to achieve shared goals

Planning and organising

  • Plans and organises tasks and activities to apply organisational quality compliance requirements
  • Uses formal and informal processes to monitor implementation of plans and reflect on outcomes

Unit Mapping Information

Supersedes and is equivalent to BSBPMG411 Apply project quality management techniques.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Release 2

This version first released with BSB Business Services Training Package Version 7.1.

Release created to amend typographical error in the performance criteria.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • support project managers and other team members to apply project quality management techniques during at least two different projects.

In the course of the above, the candidate must:

  • work in a team environment to plan and develop quality management and continuous improvement parameters
  • apply quality management techniques in a project relevant to the organisation and industry context
  • maintain accurate quality records
  • contribute to project continuous improvement process.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • organisational policy and procedures for project quality
  • continuous improvement processes
  • quality-assurance processes and requirements
  • quality-control processes and requirements
  • quality criteria relevant to industry
  • quality management tools and methodologies relevant to industry and organisation
  • quality standards and their place in the project life cycle.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • project documentation used for quality management purposes
  • project records.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10