Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to communications planning

1.1 Identify, source and contribute relevant information requirements to initial project documentation

1.2 Contribute to developing and implementing the project communications plan and communications networks

2. Conduct information-management activities

2.1 Act on and process project information according to agreed procedures as directed, to aid decision-making processes throughout project life cycle

2.2 Maintain information to ensure data is secure and auditable

3. Communicate project information

3.1 Communicate with clients and other stakeholders during project using agreed networks, processes and procedures to ensure flow of necessary information

3.2 Ensure reports are prepared and released according to authorisation, or produced for release by others

3.3 Seek information and advice from appropriate project authorities as required

4. Contribute to assessing effectiveness of communication

4.1 Assist in ongoing review of project outcomes to determine effectiveness of communications-management activities

4.2 Report communications-management issues and responses to higher project authorities for application of lessons learned to future projects

Skill 

Performance Criteria 

Description 

Reading

1.1

• Interprets textual information from a range of sources and determines how content may be applied

Writing

1.2, 2.2, 3.1, 3.2, 4.2

• Develops plans and reports using structure and vocabulary appropriate to audience, context and purpose
• Maintains records according to organisational requirements

Oral Communication

1.2, 3.1, 3.3, 4.2

• Participates in a verbal exchanges using clear language and appropriate non-verbal features to provide and seek information
• Uses active listening and questioning techniques to elicit views and opinions of others

Interact with others

1.2, 3.1, 3.3, 4.2

• Recognises importance of taking audience, purpose and contextual factors into account when making decisions about what to communicate, with whom, why and how
• Collaborates and cooperates with others to achieve shared goals

Get the work done

1.1, 2.1, 2.2, 3.1, 3.2, 4.1

• Sequences and schedules required tasks, monitors implementation and manages relevant communication
• Reflects on outcomes to identify opportunities for future improvements
• Manages information storage, retrieval and sharing, according to security requirements

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBPMG414 Apply project information management and communications techniques

BSBPMG414A Apply project information management and communications techniques

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.