Unit of competency details

BSBPMG413 - Apply project human resources management approaches (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Supersedes and is equivalent to BSBPMG413A - Apply project human resources management approachesUpdated to meet Standards for Training Packages 24/Mar/2015

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 2.0 
PSP - Public Sector Training PackagePublic Sector Training Package 1.0-2.0 
HLT - HealthHealth 3.0-4.1 
DEF - Defence Training PackageDefence Training Package 2.0-2.1 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-3.0 


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  30/Jul/2015 
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Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to assist with aspects of human resources management of a project. It involves establishing human resource requirements, identifying the learning and development needs of people working on the project, facilitating these needs being met, and resolving conflict in the team.

It applies to individuals who are project practitioners working in a project support role.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership – Project Management

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist in determining human resource requirements

1.1 Analyse work breakdown structure to determine human resource requirements

1.2 Prepare a skills analysis of project personnel against project task requirements

1.3 Assist in assigning responsibilities for achieving project deliverables

2. Contribute to establishing and maintaining productive team relationships

2.1 Actively seek views and opinions of team members during task planning and implementation

2.2 Promote cooperation and effective activities, goals and relationships within team

2.3 Communicate with others using styles and methods appropriate to organisational standards, group expectations and desired outcomes

2.4 Communicate information and ideas to others in a logical, concise and understandable manner

2.5 Regularly seek feedback on nature and quality of work relationships, and use feedback as basis for own improvement and development

3. Assist with human resource monitoring

3.1 Monitor work of project personnel against assigned roles and responsibilities within delegated authority levels

3.2 Monitor and control actual effort against project plan

3.3 Review skill levels against allocated tasks and recommend solutions, where required, to others

3.4 Advise others within delegated authority when assigned responsibilities are not met by project personnel

3.5 Undertake work in a multi-disciplinary environment according to established human resource management practices, plans, guidelines and procedures

3.6 Resolve conflict within delegated authority according to agreed dispute-resolution processes

3.7 Assist in offering human resource development opportunities to individuals with skill gaps

4. Contribute to evaluating human resource practices

4.1 Contribute to assessing effectiveness of project human resources management

4.2 Document lessons learned to support continuous improvement processes

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.


Performance Criteria 




  • Actively seeks feedback from others as a strategy to improve own skills or knowledge


1.1-1.3, 3.2, 3.3, 3.5

  • Identifies and interprets information from organisational documentation


1.2, 2.3, 2.4, 3.4, 4.1, 4.2

  • Develops a range of documents using structure and vocabulary appropriate to audience, context and purpose

Oral Communication

2.1-2.5, 3.3, 3.4, 3.6, 3.7

  • Participates in a range of verbal exchanges using clear language and appropriate non-verbal features to provide and seek information
  • Uses active listening and questioning techniques to elicit views and opinions of others

Navigate the world of work

1.3, 3.4

  • Understands responsibilities associated with own role

Interact with others

2.1-2.5, 3.3, 3.4, 3.6, 3.7

  • Uses accepted communication practices and protocols when sharing or providing information
  • Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction
  • Uses a range of strategies to facilitate solutions to conflicts

Get the work done

1.3, 3.1-3.3, 3.5, 3.6, 4.1

  • Plans and implements required tasks, monitors actions against requirements, and adjusts plans and resources to cope with contingencies
  • Reflects on outcomes to identify opportunities for future improvement

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 


Equivalence status 

BSBPMG413 Apply project human resources management approaches

BSBPMG413A Apply project human resources management approaches

Updated to meet Standards for Training Packages

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • produce work breakdown structures in human resource project planning
  • construct effective methods for monitoring roles, responsibilities and performance in projects
  • demonstrate methods for providing feedback on performance and improving performance of project team members.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • identify alternative project personnel engagement options
  • explain job design principles and work breakdown structures
  • describe learning and development approaches that can be incorporated into project life cycle
  • list methods for skills analysis
  • identify and describe project roles, responsibilities and reporting requirements for human resources.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership – project management field of work and include access to:

  • relevant workplace documentation and resources
  • case studies and, where possible, real situations.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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