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Unit of competency details

BSBOPS601 - Develop and implement business plans (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBCUE604 - Develop and maintain a service level strategy 18/Oct/2020
Supersedes BSBCUE606 - Forecast and plan using customer engagement traffic information analysis 18/Oct/2020
Supersedes and is equivalent to BSBMGT617 - Develop and implement a business plan 18/Oct/2020
Supersedes BSBMGT618 - Develop an engagement centre business plan 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020


Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIR - Retail Services Training PackageRetail Services Training Package 7.0 
SFI - Seafood IndustrySeafood Industry 2.0-2.1 
FNS - Financial Services Training PackageFinancial Services Training Package 5.0-8.2 
CPC - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 5.0-9.0 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 6.0-9.0 
CSC - Correctional Services Training PackageCorrectional Services Training Package 3.0-5.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-6.0 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 6.0-9.0 
MST - Textiles, Clothing and FootwearTextiles, Clothing and Footwear 5.0 
AMP - Australian Meat Processing Training PackageAustralian Meat Processing Training Package 6.0-8.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-8.0 
SIT - Tourism, Travel and Hospitality Training PackageTourism, Travel and Hospitality Training Package 2.0-2.2 
HLT - HealthHealth 9.0-9.2 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
RII60520 - Advanced Diploma of Civil Construction DesignAdvanced Diploma of Civil Construction DesignCurrent1-2 
FNS60920 - Advanced Diploma of ParaplanningAdvanced Diploma of ParaplanningCurrent1-2 
BSB60420 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and ManagementCurrent
BSB60320 - Advanced Diploma of Human Resource ManagementAdvanced Diploma of Human Resource ManagementCurrent
FNS60822 - Advanced Diploma of Integrated Risk ManagementAdvanced Diploma of Integrated Risk ManagementCurrent1-2 
SIT60122 - Advanced Diploma of Travel and Tourism ManagementAdvanced Diploma of Travel and Tourism ManagementCurrent
CUA60220 - Advanced Diploma of Live Production and Management ServicesAdvanced Diploma of Live Production and Management ServicesCurrent1-3 
AHC60415 - Advanced Diploma of Conservation and Land ManagementAdvanced Diploma of Conservation and Land ManagementSuperseded
CUA60420 - Advanced Diploma of Creative Product DevelopmentAdvanced Diploma of Creative Product DevelopmentCurrent1-2 
BSB80120 - Graduate Diploma of Management (Learning)Graduate Diploma of Management (Learning)Current
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Accredited courses that have this unit in the completion mapping

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  17/Dec/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to lead a business operation that covers the steps required to develop and implement business plans.

The unit applies to individuals who are running an organisation or who take a senior role in determining the effective functioning and success of the organisation. These individuals may oversee the work of a number of teams and other managers.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Business Competence – Business Operations

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish business plan

1.1 Identify organisational and legislative frameworks relevant to development of a business plan

1.2 Review market requirements for the organisation’s products and service

1.3 Identify and assess business requirements, objectives, competitors and established plans

1.4 Develop performance objectives and measures for business plan, in consultation with relevant stakeholders

1.5 Identify financial, human and physical resource requirements for the business

1.6 Develop business plan

2. Implement business plan

2.1 Communicate business plan to all relevant stakeholders

2.2 Confirm skilled labour is available to implement plan

2.3 Test performance measurement systems and refine, where required

2.4 Prepare reports on key aspects of the business

2.5 Report system failures, product and service failures and variances to the business plan as they occur

3. Respond to performance data

3.1 Analyse performance reports against planned objectives

3.2 Review performance indicators and refine, where required

3.3 Identify and coach under-performing staff

3.4 Establish ongoing review processes

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Description 

Reading

  • Gathers, interprets and analyses textual information when developing the business plan and monitoring operational performance

Writing

  • Communicates relationships between ideas and information, matching style of writing to purpose and audience
  • Researches, plans and prepares business plan for relevant stakeholders

Oral communication

  • Presents information and seeks advice using language and features appropriate to audience
  • Participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding

Numeracy

  • Extracts and evaluates mathematical information to review the market, research competitors and review pricing structures

Enterprise and initiative

  • Takes full responsibility for identifying and complying with legislative requirements applicable to self and the organisation

Teamwork

  • Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction, influencing direction and taking a leadership role
  • Provides support in field of expertise to colleagues, as required

Planning and organising

  • Sequences and schedules complex activities, monitors implementation and manages relevant communication
  • Systematically gathers and analyses all relevant information and evaluates options in order to monitor performance and identify opportunities for improvement

Unit Mapping Information

Supersedes and is equivalent to BSBMGT617 Develop and implement a business plan.

Supersedes but is not equivalent to:

  • BSBCUE604 Develop and maintain a service level strategy
  • BSBCUE606 Forecast and plan using customer engagement traffic information analysis
  • BSBMGT618 Develop an engagement centre business plan.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • develop and implement at least one business plan.

In the course of the above, the candidate must:

  • analyse and research business vision, mission, values, objectives, goals, competitors, financial targets, management arrangements and marketing approaches
  • write a business plan, including:
  • description of the business
  • products and services
  • financial, physical and human resource requirements
  • regulatory requirements
  • marketing strategy
  • financial indicators
  • productivity and performance targets for key result areas
  • monitor and respond to business performance including evaluation of performance against key results indicators
  • consult, communicate with and report to relevant stakeholders
  • provide analysis of the strengths and weaknesses of a business plan.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • organisational and legislative frameworks required for the development of business plans, including:
  • pre-existing strategic, business and operational plans
  • business vision, mission, values and objectives
  • permits or licences that may be required for new activity
  • processes for developing and monitoring business plans
  • customer needs and budgeting information
  • performance objectives and measures, including key results indicators
  • stakeholders involved in the development of business plans.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • business information and data relevant to performance evidence.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10