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Unit of competency details

BSBOPS405 - Organise business meetings (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBADM405 - Organise meetings 18/Oct/2020
Supersedes BSBADM503 - Plan and manage conferences 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
PPM - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 3.0-3.1 
FNS - Financial Services Training PackageFinancial Services Training Package 8.0-8.2 
MEM - Manufacturing and EngineeringManufacturing and Engineering 3.0-4.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-6.0 
LGA - Local GovernmentLocal Government 1.0 
SIS - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 5.0-6.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-8.0 

Qualifications that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  17/Dec/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

The unit applies to those employed in a range of work environments who are required to organise a variety of business meetings. They may provide administrative support within an enterprise or have responsibility for these tasks in the context of a particular team, workgroup or project.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Business Competence – Business Operations

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare meeting documentation and details

1.1 Identify type and purpose of meeting being organised

1.2 Identify and comply with legal, ethical and organisational requirements for business meetings

1.3 Make meeting arrangements according to meeting and participants requirements

1.4 Prepare notice of meeting, agenda and meeting papers according to organisational requirements

1.5 Distribute documentation and meeting details to participants within designated timelines

1.6 Confirm presence of required resources prior to meeting commencement

2. Record meeting outcomes

2.1 Take notes of the meeting

2.2 Outline key decisions and actions for implementation

2.3 Review minutes for accuracy and submit for approval by the nominated person

2.4 Distribute relevant post-meeting materials to attendees within designated timelines

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Description 

Reading
  • Identifies and interprets information from instructions, organisational policies and procedures, or legislation
  • Compares final output with original notes to check accuracy

Writing
  • Prepares complex texts from notes using appropriate structure, accurate spelling, grammar and punctuation
  • Records notes of meeting proceedings according to organisational requirements
  • Edits and corrects own work to ensure accuracy

Oral communication
  • Listens for specific information during meetings
  • Conveys specific instructions using vocabulary appropriate to context, purpose and audience
  • Asks questions and listens to responses to clarify understanding

Numeracy
  • Performs calculations required to measure output against predetermined timeframes

Initiative and enterprise

  • Recognises and responds to both explicit and implicit organisational procedures and protocols and legislative/regulatory requirements

Teamwork
  • Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role

Planning and organising

  • Applies formal processes when planning complex tasks, producing plans with logically sequenced steps, reflecting an awareness of time constraints

Technology
  • Understands the purposes, specific functions and key features of common digital systems and tools and operates them effectively to complete routine tasks

Unit Mapping Information

No equivalent unit. Supersedes but is not equivalent to:

  • BSBADM405 Organise meetings
  • BSBADM503 Plan and manage conferences.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • organise business meetings, prepare agenda and take notes on at least two occasions.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • relevant communication techniques
  • common formats for agendas and minutes
  • organisational policies and procedures relating to facilitation of meetings, including
  • meeting quorums
  • required notice periods
  • meeting resolutions and storage of minutes.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • organisational policies and procedures for meetings.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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