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Unit of competency details

BSBOPS402 - Coordinate business operational plans (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBFLM305 - Support operational plan 18/Oct/2020
Supersedes BSBMGT402 - Implement operational plan 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020


Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
UEG - Gas Industry Training PackageGas Industry Training Package 2.0-2.1 
AVI - Aviation Training PackageAviation Training Package 7.0-8.1 
NWP - National Water Training PackageNational Water Training Package 4.0-4.2 
FNS - Financial Services Training PackageFinancial Services Training Package 5.0-6.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 6.0-6.3 
TLI - Transport and Logistics Training PackageTransport and Logistics Training Package 9.0 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 6.0-6.2 
DEF - Defence Training PackageDefence Training Package 4.0-4.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 6.0,7.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-7.1 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
FWP30516 - Certificate III in Timber Manufactured ProductsCertificate III in Timber Manufactured Products4-5 
RII40320 - Certificate IV in Underground Metalliferous Mining OperationsCertificate IV in Underground Metalliferous Mining Operations
FWP30416 - Certificate III in Wood Panel ProductsCertificate III in Wood Panel Products
NWP40120 - Certificate IV in Water Industry OperationsCertificate IV in Water Industry Operations
AHC41119 - Certificate IV in Irrigation ManagementCertificate IV in Irrigation Management
RII30920 - Certificate III in Civil ConstructionCertificate III in Civil Construction1-2 
FWP30620 - Certificate III in Timber Building Products SupplyCertificate III in Timber Building Products Supply
RII40720 - Certificate IV in Civil ConstructionCertificate IV in Civil Construction1-2 
UEG40120 - Certificate IV in Gas Control OperationsCertificate IV in Gas Control Operations1-2 
FNS41720 - Certificate IV in Insurance BrokingCertificate IV in Insurance Broking1-2 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  17/Dec/2020 
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Unit Of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Business Competence – Business Operations

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to implement operational plan

1.1 Consult with stakeholders to identify resource requirements relevant to operational plan

1.2 Collate, analyse and document details of resource requirements

1.3 Develop operational plan and determine implementation method

1.4 Plan for contingencies

1.5 Develop and present proposals for resource requirements

2. Implement operational plan

2.1 Assist in recruiting and onboarding employees required to implement operational plan according to organisational policies and procedures

2.2 Acquire physical resources and services according to organisational policies and procedures

2.3 Support efficient, cost-effective and safe use of resources

2.4 Adjust implementation of the operational plan in consultation with others to manage contingencies

3. Monitor operational performance

3.1 Collate relevant information and determine operational and productivity performance

3.2 Identify and use key performance indicators (KPIs) and assess operational performance

3.3 Identify unsatisfactory performance and take action to rectify the situation according to organisational policies

4. Review operations based on performance

4.1 Develop recommendations for variation to operational plans

4.2 Present recommendations to the designated persons or groups to gain approval

4.3 Maintain records related to operational performance according to organisational policies and procedures

4.4 Report information on operational performance to management

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Description 

Reading

  • Identifies, interprets, analyses and reviews textual information related to the operational plan and monitoring of operational performance

Writing

  • Communicates relationships between ideas and information, matching style of writing to purpose and audience
  • Researches, plans and prepares workplace documentation for relevant stakeholders using organisational formats

Oral communication

  • Participates in a variety of spoken exchanges with a range of audiences varying structure and language to suit the audience

Numeracy

  • Selects and uses familiar mathematical techniques to organise timely supply of adequate resources for the operational plan and to use budgetary information to monitor performance

Enterprise and initiative

  • Monitors adherence to organisational policies and procedures and considers own role in terms of its contribution to broader goals of the work environment

Teamwork

  • Selects and uses appropriate conventions and protocols when communicating with diverse individuals to build rapport, seek or present information
  • Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group communication, influencing direction and taking a leadership role on occasion

Planning and organising

  • Takes responsibility for planning, organising, implementing and monitoring tasks required to achieve required outcomes
  • Evaluates effectiveness of decisions in terms of how well they met stated goals
  • Identifies and addresses an increasing range of familiar problems by implementing contingency plans

Unit Mapping Information

No equivalent unit. Supersedes but is not equivalent to:

  • BSBFLM305 Support operational plan
  • BSBMGT402 Implement operational plan.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • prepare, implement and review two operational plans.

In the course of the above, the candidate must:

  • interact with a range of people and groups to identify resource requirements, performance objectives, systems, procedures and records relating to the operational plan
  • plan and acquire physical and human resources using organisation’s systems and procedures
  • manage and support personnel to achieve performance objectives including facilitating new employee onboarding
  • present information and recommendations to support implementation and variation of the operational plan
  • monitor operational performance against the performance objectives and budgets and implement improvements to rectify unsatisfactory performance
  • vary the operational plan and gain approval to deal with contingencies
  • document and provide reports on performance as required by the organisation.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • processes to identify resource requirements
  • sources of information to identify resource requirements
  • methods to manage contingencies including through consultation with relevant stakeholders
  • key features of performance monitoring systems and processes
  • common methods for problem solving
  • methods to support staff including mentoring, coaching and supervision
  • implementation methods for operational plan
  • budget and other financial information related to the organisation
  • organisational objectives including costs, identified shortfalls and surpluses.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • organisational operational plans, policies and procedures relevant to performance evidence
  • workplace documentation and resources including budgets
  • physical and human resource procurement documentation
  • employee onboarding and performance monitoring procedures.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10