Unit of competency details
BSBOPS402 - Coordinate business operational plans (Release 1)
Summary
Usage recommendation:
Current
Releases:
| 1 1 (this release) |
19/Oct/2020 |
Companion volumes:
Unit Of competency
Assessment requirements
Training packages that include this unit
Qualifications that include this unit
Skill sets that include this unit
Accredited courses that have this unit in the completion mapping
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 080301 | Business Management | 17/Dec/2020 | |
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form
Unit Of competency
Modification History
|
Release
|
Comments
|
|
Release 1
|
This version first released with BSB Business Services Training Package Version 7.0.
|
Application
This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.
The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Business Competence – Business Operations
Elements and Performance Criteria
|
ELEMENT
|
PERFORMANCE CRITERIA
|
|
Elements describe the essential outcomes.
|
Performance criteria describe the performance needed to demonstrate achievement of the element.
|
|
1. Prepare to implement operational plan
|
1.1 Consult with stakeholders to identify resource requirements relevant to operational plan
1.2 Collate, analyse and document details of resource requirements
1.3 Develop operational plan and determine implementation method
1.4 Plan for contingencies
1.5 Develop and present proposals for resource requirements
|
|
2. Implement operational plan
|
2.1 Assist in recruiting and onboarding employees required to implement operational plan according to organisational policies and procedures
2.2 Acquire physical resources and services according to organisational policies and procedures
2.3 Support efficient, cost-effective and safe use of resources
2.4 Adjust implementation of the operational plan in consultation with others to manage contingencies
|
|
3. Monitor operational performance
|
3.1 Collate relevant information and determine operational and productivity performance
3.2 Identify and use key performance indicators (KPIs) and assess operational performance
3.3 Identify unsatisfactory performance and take action to rectify the situation according to organisational policies
|
|
4. Review operations based on performance
|
4.1 Develop recommendations for variation to operational plans
4.2 Present recommendations to the designated persons or groups to gain approval
4.3 Maintain records related to operational performance according to organisational policies and procedures
4.4 Report information on operational performance to management
|
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
|
Skill
|
Description
|
|
Reading
|
- Identifies, interprets, analyses and reviews textual information related to the operational plan and monitoring of operational performance
|
|
Writing
|
- Communicates relationships between ideas and information, matching style of writing to purpose and audience
- Researches, plans and prepares workplace documentation for relevant stakeholders using organisational formats
|
|
Oral communication
|
- Participates in a variety of spoken exchanges with a range of audiences varying structure and language to suit the audience
|
|
Numeracy
|
- Selects and uses familiar mathematical techniques to organise timely supply of adequate resources for the operational plan and to use budgetary information to monitor performance
|
|
Enterprise and initiative
|
- Monitors adherence to organisational policies and procedures and considers own role in terms of its contribution to broader goals of the work environment
|
|
Teamwork
|
- Selects and uses appropriate conventions and protocols when communicating with diverse individuals to build rapport, seek or present information
- Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group communication, influencing direction and taking a leadership role on occasion
|
|
Planning and organising
|
- Takes responsibility for planning, organising, implementing and monitoring tasks required to achieve required outcomes
- Evaluates effectiveness of decisions in terms of how well they met stated goals
- Identifies and addresses an increasing range of familiar problems by implementing contingency plans
|
Unit Mapping Information
No equivalent unit. Supersedes but is not equivalent to:
- BSBFLM305 Support operational plan
- BSBMGT402 Implement operational plan.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10
Assessment requirements
Modification History
|
Release
|
Comments
|
|
Release 1
|
This version first released with BSB Business Services Training Package Version 7.0.
|
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- prepare, implement and review two operational plans.
In the course of the above, the candidate must:
- interact with a range of people and groups to identify resource requirements, performance objectives, systems, procedures and records relating to the operational plan
- plan and acquire physical and human resources using organisation’s systems and procedures
- manage and support personnel to achieve performance objectives including facilitating new employee onboarding
- present information and recommendations to support implementation and variation of the operational plan
- monitor operational performance against the performance objectives and budgets and implement improvements to rectify unsatisfactory performance
- vary the operational plan and gain approval to deal with contingencies
- document and provide reports on performance as required by the organisation.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- processes to identify resource requirements
- sources of information to identify resource requirements
- methods to manage contingencies including through consultation with relevant stakeholders
- key features of performance monitoring systems and processes
- common methods for problem solving
- methods to support staff including mentoring, coaching and supervision
- implementation methods for operational plan
- budget and other financial information related to the organisation
- organisational objectives including costs, identified shortfalls and surpluses.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
- organisational operational plans, policies and procedures relevant to performance evidence
- workplace documentation and resources including budgets
- physical and human resource procurement documentation
- employee onboarding and performance monitoring procedures.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10
