Unit of competency details

BSBOHS402B - Contribute to the implementation of the OHS consultation process (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 10/Mar/2009

Usage recommendation:
Is superseded by and equivalent to BSBWHS403A - Contribute to implementing and maintaining WHS consultation and participation processesTerminology updated to reflect new work health and safety legislation. Unit revised to include participation and to make maintenance explicit. Required Skills: research added. Required Knowledge revised. Language simplified. Elements and Performance Criteria reviewed and revised to minimise overlap and duplication with other BSBWHS units - EQUIVALENT. 17/Dec/2012

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
RII09 - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 2.0-3.2 
PUA00 - Public Safety Training PackagePublic Safety Training Package 8.1 
ICA11 - Information and Communications Technology Training PackageInformation and Communications Technology Training Package 1.0-2.0 
FPP10 - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 1.0-1.1 
DEF12 - Defence Training PackageDefence Training Package 1.0-2.0 
BSB07 - Business Services Training PackageBusiness Services Training Package 5.0-6.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
PUA42309 - Certificate IV in Public Safety (Preventive Health)Certificate IV in Public Safety (Preventive Health) 
ICA50211 - Diploma of Digital and Interactive GamesDiploma of Digital and Interactive Games 
ICA40211 - Certificate IV in Information Technology SupportCertificate IV in Information Technology Support 
FPP40210 - Certificate IV in Papermaking OperationsCertificate IV in Papermaking Operations 
FPP40110 - Certificate IV in Pulping OperationsCertificate IV in Pulping Operations 
FPP30210 - Certificate III in Papermaking OperationsCertificate III in Papermaking Operations 
FPP30110 - Certificate III in Pulping OperationsCertificate III in Pulping Operations 
DEF42312 - Certificate IV in Preventive HealthCertificate IV in Preventive Health 1-2 
BSB41407 - Certificate IV in Occupational Health and SafetyCertificate IV in Occupational Health and Safety 1-2 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 061301 Occupational Health And Safety  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 061301 Occupational Health And Safety  25/Jul/2008 
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Modification History

Not applicable.

Unit Descriptor

Unit descriptor 

This unit describes the performance outcomes, skills and knowledge required to contribute to the promotion of consultative arrangements in the workplace by communicating, influencing and consulting as part of a systematic approach to managing occupational health and safety (OHS).

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application of the Unit

Application of the unit 

This unit applies to individuals with supervisory responsibilities for implementing and monitoring the organisation's OHS policies, procedures and programs in a work area. It addresses the formal and informal processes of ensuring people in the organisation are informed about OHS and have opportunities to effectively participate in OHS processes.

This unit will involve working with individuals and working with groups.

Licensing/Regulatory Information

Not applicable.


Prerequisite units 

Employability Skills Information

Employability skills 

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria



1. Contribute to procedures to raise OHS issues or request information and data

1.1. Identify strategies and tools  for individuals or groups to raise OHS issues or request information and data

1.2. Implement and communicate to stakeholders  and interested parties  procedures for individuals and groups to raise OHS issues or request information and data

1.3. Identify barriers  to individuals or groups seeking OHS information and data or raising issues

1.4. Make recommendations to address any identified barriers

2. Contribute to procedures for communicating OHS information and data

2.1. Identify with stakeholders, needs for OHS information and data , communication and consultation, including relevant legislative requirements 

2.2. Provide information and data about OHS to key personnel on a regular basis, in a readily accessible manner and appropriate to the target group

2.3. Use formal and informal communication processes  to provide information and data about OHS

2.4. Identify any barriers to individuals or groups gaining information and data about OHS

2.5. Make recommendations to address any identified barriers

2.6. Monitor and evaluate the effectiveness of actions taken to remove barriers to individuals or groups accessing information and/or data about OHS

3. Communicate OHS information, data and advice effectively to influence management decision making and action

3.1. Provide timely and appropriate OHS information, data and advice to stakeholder groups and individuals

3.2. Make OHS-related contributions in the form of ideas, information and solutions to influence management decision making and action

3.3. Use awareness of the organisation's cultural and industrial environments when dealing with OHS issues

4. Contribute to maintaining OHS arrangements

4.1. Provide support and advice to those involved in OHS consultative arrangements 

4.2. Support the OHS issue resolution process to facilitate timely and equitable resolution of OHS issues

4.3. Facilitate OHS consultative processes to meet legislative and workplace requirements

4.4. Monitor the effectiveness of OHS consultative and participative arrangements

Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.

Required skills 

  • conflict management skills to address small disputes relating to OHS implementation issues
  • culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities across all levels of an organisation
  • interpersonal skills to establish and build relationships with internal and external stakeholders
  • literacy skills to prepare reports for a range of target groups
  • organisational and time management skills to sequence tasks, meet timelines and run efficient formal and informal meetings
  • technology skills to use a range of communication media.

Required knowledge 

  • internal and external sources of OHS information and data
  • organisational policies and procedures for OHS
  • legislative requirements for:
  • consultation and communication
  • information and data collection
  • notification of incidents
  • record keeping
  • reporting of incidents
  • organisational policies and procedures for managing OHS in the workplace
  • principles and practices of systematic approaches to managing OHS
  • principles relating to:
  • hazard identification
  • hierarchy of control
  • risk management
  • systematic approaches to OHS
  • range of communication strategies to communicate effectively with people at all levels of the organisation
  • relevant state/territory and commonwealth OHS legislation, codes of practice and standards
  • roles and responsibilities of personnel as specified in relevant OHS legislation
  • sources of OHS data.

Evidence Guide


The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

  • development and use of a product or products when contributing to the implementation of OHS processes
  • knowledge of relevant state/territory and commonwealth OHS legislation, codes of practice and standards.

Context of and specific resources for assessment 

Assessment must ensure:

  • access to office equipment and resources
  • access to relevant legislation, standards, codes of practice and guidelines
  • access to workplace documentation access to workplace documentation and personnel.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • analysis of responses to case studies and scenarios
  • demonstration of techniques used to manage OHS in the workplace
  • demonstration of the application of OHS legislation in implementing a systematic approach to managing OHS
  • direct questioning combined with review of portfolios of evidence and third party reports of on-the-job performance by the candidate
  • observation of implementation of consultative techniques
  • observation of presentations
  • oral or written questioning to assess knowledge of communication strategies used to communicate effectively with people at all levels of the organisation
  • review of recommendations made to address any barriers to people raising OHS issues or requesting information and data
  • evaluation of support and advice provided to people involved in OHS consultative arrangements.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • other OHS units.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Strategies and tools  may include:

  • employee meetings
  • hazard alerts
  • informal discussions with team members
  • input to safety audits, hazard identification and risk assessment processes
  • intranet or email systems
  • meetings with health and safety, and employee representatives
  • OHS committees
  • suggestion boxes and processes
  • surveys, checklists
  • toolbox meetings

Stakeholders  may include:

  • employees
  • health and safety, and other employee representatives
  • managers
  • OHS committees
  • supervisors

Interested parties  may include:

  • clients
  • community
  • contractors
  • visitors

Barriers  may include:

  • contractual arrangements
  • language
  • literacy and numeracy
  • shift work and rostering arrangements
  • specific needs of employees
  • timing of information provision
  • workplace culture related to OHS
  • workplace organisational structures (for example geographic, hierarchical)

OHS Information and data  may include:

  • access to training information and data
  • hazards that exist in the workplace
  • manufacturers' manuals and specifications
  • OHS consultation and participation processes
  • OHS legislation, codes of practice and guidelines
  • rights and responsibilities
  • risk assessments
  • risk control strategies
  • safe work procedures
  • workplace OHS policies and procedures

Legislative requirements  may include:

  • freedom of information (FOI) legislation
  • OHS legislation, regulations and codes of practice
  • workplace equity, diversity and privacy legislation

Communication processes  may include:

  • audio-visual media, for example video
  • emails, letters, minutes, memos, reports
  • group and individual meetings
  • interviews
  • newsletters
  • noticeboards
  • photographs, maps and plans
  • signs, posters and brochures

OHS consultative arrangements  may include:

  • employee and supervisor involvement in OHS activities such as inspections and audits
  • employee and workgroup meetings
  • health and safety representatives, and other employee representatives
  • OHS and other consultative and planning committees
  • procedures for reporting hazards, and raising and addressing OHS issues

Unit Sector(s)

Unit sector 

Competency field

Competency field 

Regulation, Licensing and Risk - Occupational Health and Safety

Co-requisite units

Co-requisite units 

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