Unit of competency details

BSBMGT802 - Lead design and review of enterprise systems (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 020305 Systems Analysis And Design  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 020305 Systems Analysis And Design  30/Jul/2015 
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Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to design and evaluate systems to support the organisation's objectives. It covers analysis of existing systems, setting specifications and identifying and evaluating options for new or re-designed systems. It also covers implementing and evaluating the changes.

It applies to individuals who lead and review organisation-wide systems, exercise significant autonomy, responsibility and accountability within enterprise structures and make major contributions to the values, goals and operations of the enterprise. They will typically have responsibility for the establishment and review of significant systems for the organisation or enterprise. They use cognitive and creative skills to review, critically analyse, consolidate and synthesise knowledge, generate ideas and provide solutions to complex problems. They use communication skills to demonstrate their understanding of theoretical concepts and to transfer knowledge and ideas to others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership - Management

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse effectiveness of systems to meet organisational goals

1.1 Analyse organisation's mission, direction and objectives

1.2 Determine impact of current and future market trends and business environment on organisation's goals and operations

1.3 Specify system requirements to meet identifiable goals

1.4 Assess capacity of existing system to meet enterprise goals

1.5 Analyse existing systems to identify system strengths, weaknesses and problem areas

2. Identify and evaluate alternatives

2.1 Research new, reconfigured or redesigned systems and components

2.2 Evaluate new, reconfigured or redesigned systems and components for suitability for enterprise product, feasibility and cost, and report outcomes to stakeholders

2.3 Negotiate organisational commitment to a new, reconfigured or redesigned system

2.4 Plan resource requirements and integrate into enterprise planning

3. Implement solutions

3.1 Develop specifications for a new, reconfigured or redesigned system

3.2 Enable the new, reconfigured or redesigned system

3.3 Negotiate, plan and communicate an implementation strategy, including work redesign with stakeholders

3.4 Identify impact on personnel and prepare change strategies

3.5 Develop, resource and implement training plans

3.6 Ensure procedures are developed, tested and refined

4. Monitor system

4.1 Establish performance criteria for the new, reconfigured or redesigned system

4.2 Collect, analyse and report performance data against system goals and performance criteria

4.3 Report and consult on progress and performance with stakeholders

4.4 Consult with stakeholders on strategies for continuous improvement to enterprise system

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.


Performance Criteria 



1.1, 1.2, 1.4, 1.5, 2.1, 2.2

  • Sources, evaluates and critiques ideas and information from a range of complex texts
  • Analyses organisational information using appropriate benchmarks to establish understanding


1.3, 2.4, 3.1, 3.3, 3.5, 3.6, 4.1-4.3

  • Develops texts dealing with complex concepts using specialised and detailed language to convey strategy context and intent and organisational requirements
  • Researches, plans and prepares plans for relevant stakeholders incorporating appropriate vocabulary, grammatical structure and conventions

Oral Communication

2.3, 3.3, 4.3, 4.4

  • Uses language and features appropriate to context and audience to discuss progress and gather opinions



  • Interprets, analyses and presents numeric/financial information

Interact with others

2.3, 3.3, 4.3, 4.4

  • Plays a lead role in situations requiring effective collaboration and high-level negotiation skills

Get the work done

1.1, 1.2, 1.4, 1.5, 2.4, 3.2-3.6, 4.1-4.4

  • Accepts responsibility for planning and sequencing complex tasks and workload
  • Monitors progress and results against required outcomes and reports on them to identify opportunities for improvement
  • Systematically gathers and analyses all relevant information, reviews data and evaluates options in order to inform decisions about complex organisational strategies

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 


Equivalence status 

BSBMGT802 Lead design and review of enterprise systems

Not applicable

New unit

No equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • develop, implement, monitor and review enterprise systems
  • analyse performance of existing enterprise systems against performance goals and objectives
  • identify specifications for systems
  • prepare a detailed business case for the introduction of new or revised enterprise system
  • develop and negotiate an implementation plan for a new or revised enterprise system
  • apply change management processes for new or revised systems introduction
  • consult with stakeholders
  • implement continuous improvement of an enterprise system.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain the operation of an enterprise system and how it can support or hinder organisational goals and objectives
  • detail methods for preparing a business case
  • outline comparative analysis techniques
  • describe sources of reliable data on systems operations
  • explain high level conceptual systems models
  • give examples of typical challenges to implementing new or changed enterprise systems and change management strategies to address them.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • business equipment and resources
  • enterprise mission, direction and objectives
  • workplace policies and procedures
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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