Unit of competency details

BSBMGT615 - Contribute to organisation development (Release 1)


Usage recommendation:
Supersedes and is equivalent to BSBMGT615A - Contribute to organisation developmentUpdated to meet Standards for Training Packages 24/Mar/2015

Release Status:
ReleaseRelease date
1 1 (this release) 25/Mar/2015

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
FNS - Financial Services Training PackageFinancial Services Training Package 1.0-3.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0-4.1 
CPP07 - Property Services Training PackageProperty Services Training Package 14.4-14.5 
CHC - Community ServicesCommunity Services 2.0-3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-6.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
FNS60815 - Advanced Diploma of Integrated Risk ManagementAdvanced Diploma of Integrated Risk Management 1-3 
FNS50815 - Diploma of Integrated Risk ManagementDiploma of Integrated Risk Management 1-3 
CUA60515 - Advanced Diploma of Music IndustryAdvanced Diploma of Music Industry 1-2 
CPP50811 - Diploma of Waste ManagementDiploma of Waste Management 
CHC62015 - Advanced Diploma of Community Sector ManagementAdvanced Diploma of Community Sector Management 1-2 
BSB61315 - Advanced Diploma of Marketing and CommunicationAdvanced Diploma of Marketing and Communication 1-2 
BSB61015 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and Management 1-3 
BSB60915 - Advanced Diploma of Management (Human Resources)Advanced Diploma of Management (Human Resources) 1-2 
BSB60815 - Advanced Diploma of RecordkeepingAdvanced Diploma of Recordkeeping 1-2 
BSB60215 - Advanced Diploma of BusinessAdvanced Diploma of Business 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  30/Jul/2015 
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Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to contribute to the creation of an organisation development plan which ensures that the organisation will become more effective over time in achieving its goals.

It applies to individuals with organisation wide responsibilities who are critically involved in shaping and focussing the organisation so that it can adapt to new technologies, challenges and markets.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership – Management

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop organisation development plan

1.1 Analyse strategic plans to determine organisation development needs and objectives

1.2 Consult with relevant groups and individuals to profile the organisation’s culture and readiness for organisational development

1.3 Determine who will take key roles in the organisational development process and confirm their commitment

1.4 Collect and analyse data on areas of the business experiencing problems or that need realignment

1.5 Determine and agree on objectives and strategies for organisational development

1.6 Consider change management techniques required to achieve the workplace culture outcomes and build them into the organisation development plan

1.7 Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problem-solving and developmental activities

2. Implement organisation development activities

2.1 Identify and implement consultative processes to maximise participation in the organisation development process

2.2 Undertake team development and training activities to develop collaborative approaches to problem-solving and development

2.3 Facilitate groups to articulate problems and to propose means for resolving the problems

2.4 Manage conflict between individuals and/or groups to achieve consensus or agreement

2.5 Undertake interventions in accordance with the organisation development plan

2.6 Brainstorm alternative proposals and negotiate and agree on outcomes

3. Maintain organisation development program

3.1 Undertake surveys to identify any loss of support for organisational development programs and activities

3.2 Maintain regular team meetings and individual feedback in accordance with communication plan

3.3 Set out activities and interventions in the organisation development plan and maintain, evaluate and modify them as required

3.4 Ensure senior management reinforces organisation development program by ongoing messages of support and appropriate resource allocation

3.5 Evaluate organisation development plans in terms of costs and benefits, including opportunity costs

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.


Performance Criteria 




  • Participates in team development and training activities to develop skills and knowledge


1.1, 1.4, 1.5, 1.6, 1.7, 2.1, 2.5, 3.1, 3.2, 3.3, 3.5

  • Evaluates and integrates facts and ideas while reviewing and interpreting organisational development processes


1.1, 1.4, 1.5, 1.6, 1.7, 2.1, 3.1, 3.2, 3.3, 3.4, 3.5

  • Researches, plans and prepares documentation using vocabulary, grammatical structure and conventions appropriate to context and audience

Oral Communication

1.2, 1.3, 1.5, 2.1-2.6, 3.1, 3.2, 3.4

  • Applies appropriate strategies to extract main ideas from oral texts across a range of contexts in an effort to improve organisational development


1.1, 1.4, 1.5, 3.5

  • Selects and interprets a range of mathematical information to analyse performance, determine objectives and calculate cost-benefits of organisational development

Interact with others

1.2, 1.3, 1.5, 2.1-2.6, 3.1, 3.2, 3.4

  • Recognises the importance of taking audience, purpose and contextual factors into account when making decisions about what to communicate, with whom, why and how
  • Recognises the importance of supportive interaction and building rapport in order to establish positive and effective working relationships
  • Collaborates with others to achieve joint outcomes, playing an active role in encouraging innovation and facilitating effective group interaction, influencing direction and taking a leadership role
  • Manages conflict in the workplace through the recognition of contributing factors and by implementing resolution strategies

Get the work done

1.1, 1.3, 1.4, 1.5, 1.6, 1.7, 2.1, 2.2, 2.5, 2.6, 3.1, 3.3, 3.5

  • Develops flexible plans for complex, high impact activities with strategic implications that involve multiple stakeholders with potentially competing demands
  • Systematically gathers and analyses all relevant information and evaluates options to make decisions about organisational development
  • Considers whether others should be involved in decision making and, if so, uses collaborative processes
  • Uses analytical and lateral thinking to review current practices and develop new ideas
  • Actively identifies systems, devices and applications with potential to meet current and or future needs with the help of specialists

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 


Equivalence status 

BSBMGT615 Contribute to organisation development

BSBMGT615A Contribute to organisation development

Updated to meet Standards for Training Packages

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • analyse information and data about the organisation and develop an organisation development plan including:
  • agreed objectives
  • change management and communications strategies
  • identified roles
  • implement the development plan including:
  • developing the team
  • managing conflict
  • solving problems
  • consult and communicate effectively with relevant stakeholders to:
  • determine agreed objectives and outcomes
  • manage conflict
  • monitor and promote participation in and support for the development activities
  • evaluate the development plan and make adjustments as appropriate.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain how to maximise participation in and support for organisation development including strategies or techniques for:
  • change management
  • consultation
  • evaluating the process and outcomes
  • generating ideas and options
  • managing conflict and resolving problems
  • outline theories of organisational behaviour and dynamics relevant to planning and implementing organisational development
  • explain the impact of legislation on organisational development and change
  • list aspects of organisation culture that can affect organisation development and explain how to address them in planning and implementation.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • relevant legislation and regulation
  • workplace documentation and resources
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10