Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan workforce requirements

1.1 Scope workforce requirements needed to achieve organisational goals

1.2 Specify workforce capability requirements

1.3 Identify mix of labour engagement options within industry and enterprise legislation, regulation and policy

1.4 Plan to resolve issues impacting on flexible workforce covering social, industrial, training and performance

2. Engage flexible workforce

2.1 Implement flexible and innovative work arrangement to meet organisation's needs

2.2 Utilise flexible, real-time, virtual and other appropriate team structures to engage workforce

2.3 Facilitate the flexible team with suitable enabling technologies

2.4 Ensure rights, obligations and responsibilities of all parties are clear and understood

2.5 Monitor, review and adjust flexible workforce arrangement for ongoing suitability to work requirements

3. Support flexible workforce

3.1 Apply a consultative approach to address the needs of the flexible workforce

3.2 Provide coaching support as appropriate

3.3 Provide opportunities for flexible workforce to integrate with other aspects of the organisation

3.4 Use risk management methods to prevent discrimination against flexible workforce

4. Align flexible workforce arrangements to organisational requirements

4.1 Embed organisation's innovation and productivity systems and processes into flexible workforce arrangements

4.2 Implement processes to maintain corporate knowledge

4.3 Document and communicate rights and responsibilities regarding intellectual property

4.4 Implement strategies to engender the organisation's culture with the flexible workforce

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.3

• Sources, analyses and interprets textual information in the context of organisational strategy and compliance requirements to support workforce planning

Writing

1.2, 4.3

• Researches, plans and prepares workplace documentation for relevant stakeholders using organisational formats

Oral Communication

3.1, 4.3

• Participates in discussions and communicates information using language and features appropriate to audience

Navigate the world of work

1.3, 2.4, 4.3

• Recognises, understands and applies legislation, industry standards, individuals’ rights and organisational policies and procedures in the conduct of own work and in the context of organisational requirements

Interact with others

3.1, 4.3, 4.4

• Demonstrates high level commitment to and support for a positive workplace culture
• Adapts personal communication style to build positive working relationships and to show respect for the opinions, values and particular needs of individuals

Get the work done

1.1, 1.4, 2.1, 2.2, 2.3, 2.5, 3.2, 3.3, 4.1, 4.2, 4.4

• Takes responsibility for planning effective strategies, sequencing and prioritising tasks and own workload to achieve efficient and effective outcomes
• Reviews plans and evaluates outcomes to identify opportunities for improvement
• Facilitates a climate in which creativity and innovation are accepted as an integral part of achieving outcomes

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBMGT520 Plan and manage the flexible workforce

Not applicable

New unit

No equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.