Unit of competency details

BSBMGT518 - Develop organisation policy (Release 1)


Usage recommendation:
Is superseded by and equivalent to BSBSTR503 - Develop organisational policy 18/Oct/2020

ReleaseRelease date
1 1 (this release) 25/Mar/2015


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 090103 Policy Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 090103 Policy Studies  30/Jul/2015 
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Unit of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit covers the development or review of 'in house' policy in an organisation. It covers anticipating and confirming the need for policy development or review; planning the policy development process; gathering and analysing information; determining policy direction; and drafting, releasing and promoting policy.

It applies to managers who draft and review policy that is formulated to facilitate the implementation of decisions made by senior executives, business owners, and boards of management or similar.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership – Management

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Anticipate and confirm the need for policy development or review

1.1 Identify internal and external factors, issues, events, directions or board/executive policies likely to cause changes to organisation policy

1.2 Consult with stakeholders about the likely implications and impact of these factors

1.3 Conduct a critical analysis of the need for new or revised policy against the internal/external environment and existing policies

1.4 Recommend priority areas for policy development in accordance with organisational procedures

2. Plan the policy development process

2.1 Identify and analyse risks of the issues likely to impact on the policy development process

2.2 Outline policy requirements in a policy development plan in accordance with organisational procedures

3. Gather and analyse information for policy development

3.1 Identify and engage a representative group of stakeholders in a policy network

3.2 Source, analyse and apply information required to support the policy development process

3.3 Determine and apply an analytical framework for the development of the policy

4. Determine policy direction

4.1 Develop and communicate a range of policy options and assessment criteria to enable effective evaluation

4.2 Promote specific policy options where appropriate

4.3 Recommend preferred policy option and risk treatments in accordance with the policy development plan

4.4 Obtain approvals/endorsements in accordance with the policy development plan and organisational procedures

5. Draft policy

5.1 Draft policy within an iterative process of consultation, feedback, identification of changes and re-drafting

5.2 Implement risk management processes to ensure progress against the timeframe and milestones

5.3 Include an implementation plan in the policy that details responsibilities for implementation and strategies for transition, change management, initial and ongoing training and maintenance of the policy

5.4 Include mechanisms for monitoring compliance with the policy, quality assurance and evaluation of the policy

5.5 Ensure the organisation's style and format requirements are adhered to

6. Release and promote policy

6.1 Facilitate agreement to policy via organisational channels and critical stakeholders

6.2 Fully inform all stakeholders, particularly those who will be responsible for implementing the new or revised policy

6.3 Manage fallout from dissenting stakeholders in accordance with the policy development plan

6.4 Release and promote the policy in accordance with organisational requirements

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.


Performance Criteria 



1.1, 3.2

  • Analyses and interprets textual information from a range of sources to inform policy review and development


1.4, 2.3, 4.1-4.3, 5.1, 5.3, 5.4, 6.4

  • Develops texts dealing with complex ideas and concepts using specialised and detailed language to convey explicit information in accordance with compliance and organisational requirements
  • Prepares written reports and workplace documentation that communicates strategy and intent clearly and effectively and elicits feedback

Oral Communication

1.2, 4.1, 6.2

  • Uses specialised vocabulary to discuss and confirm policy development requirements adjusting words and features to suit audience and context

Navigate the world of work

1.4, 2.2, 4.4, 5.5, 6.3, 6.4

  • Recognises, understands and applies organisational policies, procedures and protocols

Interact with others

1.2, 3.1, 4.1, 4.2, 6.1, 6.2, 6.3

  • Adapts personal communication style to build positive working relationships and to show acknowledgement of the opinions of others

Get the work done

1.1, 1.3, 2.1, 3.2, 3.3, 4.2, 4.3, 5.2, 6.1

  • Takes responsibility for planning and implementing tasks required to achieve organisational objectives, seeking advice, feedback and support as required to assist in the development, planning, review and implementation phases

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 


Equivalence status 

BSBMGT518 Develop organisation policy

Not applicable

New unit

No equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to work within organisational procedures to:

  • analyse internal and external factors and consult with stakeholders to identify needs for policy development or review and recommend priorities
  • plan, develop and implement policy using:
  • an analytical framework
  • iterative and consultative processes with input from representative stakeholders
  • risk management
  • stakeholder and issues management strategies
  • quality assurance, monitoring and evaluation mechanisms.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain policy development processes and practices
  • explain the operation of policy cycles
  • describe how to use analytical policy development frameworks
  • identify the role of current policies underpinning the work area and how they relate to identified area for policy development or review
  • outline the legislative and regulatory context relevant to the development of the organisation's policies.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • relevant legislation and regulations
  • relevant workplace documentation and resources
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10