Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Identify and access databases

1.1 Assess range of databases available to information services providers

1.2 Differentiate between databases and internet websites as sources of information

1.3 Select appropriate databases to meet specific information needs

1.4 Use required procedures to access databases

1.5 Comply with copyright and licensing conditions relevant to use of databases

2 Construct searches

2.1 Conduct database searches using a range of search techniques suited to information needs

2.2 Use and manipulate features of databases to construct effective searches and access required information

2.3 Consult online manuals and database search tips to refine or revise search strategies

3 Present information

3.1 Evaluate search results to identify information that meets needs

3.2 Conduct further searches and evaluations and download as required

3.3 Present or organise information in formats appropriate to customer needs

3.4 Prepare reference lists as required according to standard referencing styles

Skill 

Performance 

Criteria 

Description 

Reading

1.1-1.5, 2.1-2.3, 3.1, 3.2,

• Critically analyses information from a variety of physical and electronic sources and consolidates information to determine requirements

Writing

1.3, 3.3, 3.4

• Accurately records and completes organisational documents using clear language and correct spelling, grammar and terminology

Oral Communication

3.3

• Uses appropriate techniques, including active listening and questioning, to clarify information and confirm understanding

Numeracy

1.1-1.3, 2.1-2.3, 3.1-3.3

• Extracts and evaluates mathematical information embedded in a range of tasks and texts

Navigate the world of work

1.1, 1.2, 1.4, 1.5, 3.3, 3.4

• Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements
• Maintains knowledge of databases and sources of information necessary to perform role

Interact with others

• Selects and uses appropriate conventions and protocols when communicating with customers and co-workers in a range of work contexts

Get the work done

1.3, 1.4, 2.1- 2.3, 3.1-3.4

• Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes
• Makes routine decisions based on implementation of standard procedures
• Responds to predictable routine problems and implements standard or logical solutions
• Uses familiar digital technologies and systems to access information, search and enter data and present information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLIB407 Search library and information databases

CULINS403A Search library and information databases

Updated to meet Standards for Training Packages

Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package.

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.