Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Source information to meet specific needs

1.1 Determine exact nature of information needs

1.2 Confirm purpose of outcomes required from information searches

1.3 Identify range of potentially appropriate sources of information

1.4 Use basic search strategies to locate relevant information

2 Evaluate information against needs

2.1 Assess search results and located information and adjust search strategies as necessary

2.2 Review search results and select relevant information to meet requirements

3 Prepare and present information to meet needs

3.1 Prepare results of information searches according to organisational procedures

3.2 Present information concisely and accurately in a context or format appropriate to purpose

3.3 Meet agreed deadlines in relation to presentation of information

4 Develop own information literacy skills

4.1 Evaluate own information literacy skills based on feedback from customers and colleagues

4.2 Seek opportunities to develop own information literacy skills based on evaluation

Skill 

Performance 

Criteria 

Description 

Learning

4.1, 4.2

• Uses feedback from others to review own skills and seek development opportunities

Reading

1.1, 1.3, 1.4, 2.1, 2.2, 4.2

• Comprehends and interprets instructions and identifies, interprets and integrates relevant information from a variety of sources, including opinions of others

Writing

3.1, 3.2

• Summarises material using appropriate vocabulary, grammar and text that is suitable for the audience and purpose; conveying ideas clearly, concisely and coherently

Oral Communication

1.1, 1.2, 4.1, 4.2

• Comprehends verbal instructions, directions and requests through active listening and asking relevant questions to aid understanding; and conveys ideas and information clearly and succinctly

Navigate the world of work

3.1-3.3

• Follows organisational procedures and meets expectations associated with own role

Interact with others

1.1, 1.2, 4.1, 4.2

• Cooperates with others and contributes to work practices where joint outcomes are expected and deadlines are to be met

Get the work done

1.1-1.4, 2.1, 2.2, 3.1

• Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes
• Analyses task requirements to decide on appropriate action
• Uses digital technology for basic reading, recording and searching information, and for communications following routine procedures

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLIB304 Develop and use information literacy skills

CULINL301A Develop and use information literacy skills

Updated to meet Standards for Training Packages

Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package.

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.