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Unit of competency details

BSBLIB303 - Provide multimedia support (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to BSBINS306 - Provide multimedia support 18/Oct/2020
Supersedes and is equivalent to CULDMT301A - Provide multimedia supportUpdated to meet Standards for Training Packages Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package. 13/Jan/2016

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 14/Jan/2016


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  24/Jun/2016 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.

Application

This unit describes the skills and knowledge required to use a range of multimedia equipment and programs at a non-specialist level.

It applies to individuals who work under supervision and have some responsibility to complete work within established guidelines.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Library – Multimedia Technology

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Use multimedia equipment and programs

1.1 Select appropriate multimedia equipment and programs for a given purpose

1.2 Identify work health and safety (WHS) issues associated with multimedia and take appropriate action to prevent injury or accident

1.3 Set up and operate multimedia equipment and programs according to organisational procedures

1.4 Use general features and functions of multimedia equipment

1.5 Assist customers and colleagues to use multimedia equipment and programs safely and according to organisational procedures

2 Maintain multimedia equipment and programs

2.1 Identify and correct minor operational faults according to organisational procedures

2.2 Implement routine preventive maintenance, including making arrangement for repairs

2.3 Identify situations where specialist assistance is required and take appropriate action

3 Report on use of multimedia equipment and programs

3.1 Gather information from colleagues and customers on problems with use of current multimedia equipment and programs

3.2 Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use

3.3 Make recommendations for purchase of new or replacement items where appropriate

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.2-1.5, 3.2

  • Sources and interprets textual information to identify most efficient and productive approach to the job

Writing

3.1, 3.3

  • Uses clear and specialist language to accurately document requirements and outcomes

Oral Communication

1.5, 3.1-3.3

  • Interacts effectively in verbal exchanges, using active listening and questioning, to convey and clarify information

Numeracy

3.3

  • Recognises and interprets numerical information relating to costs and specifications

Navigate the world of work

1.2, 1.3, 1.5, 2.1, 2.3

  • Follows organisational protocols, policies and procedures relevant to own role
  • Seeks clarification or assistance when required

Interact with others

1.5, 2.3, 3.1-3.3

  • Cooperates with others and contributes to work practices where joint outcomes are expected and deadlines are to be met

Get the work done

1.1, 1.4, 1.5, 2.1-2.3, 3.1-3.3

  • Plans and implements routine tasks and workload making limited decisions on sequencing, timing and collaboration
  • Analyses task requirements to decide on appropriate equipment and practices
  • Initiates standard diagnostic procedures when responding to familiar and unfamiliar problems within immediate context and seeks input from others when problems remain unresolved
  • Uses main features and functions of digital tools to complete work tasks and access information

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLIB303 Provide multimedia support

CULDMT301A Provide multimedia support

Updated to meet Standards for Training Packages

Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package.

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.

Performance Evidence

Evidence of the ability to:

  • use current multimedia equipment and programs
  • assist others to use multimedia equipment and programs
  • correct minor operational faults
  • report on use of multimedia equipment and programs and make recommendations for upgrading.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain range of current multimedia options relevant to the work context at a generalist level
  • describe features and general operating functions of different multimedia options
  • list common faults and ways of rectifying these in multimedia equipment and programs used
  • outline scope of repair and maintenance activities that can be undertaken without specialist assistance
  • identify sources of information on multimedia equipment and programs
  • explain conditions of current licences and equipment maintenance agreements.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the Library – Multimedia Technology field of work and include access to:

  • current range of multi-media equipment and programs and associated software applications
  • audiovisual equipment.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10