Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to plan, develop and implement a mentoring program and to review the outcomes for those involved in the program. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. |
Application of the Unit
Application of the unit |
This unit applies to leaders working to ensure learning advances individual and organisational capabilities. The mentoring program may apply to a: particular section or group within an educational organisation (for example, as part of a Registered Training Organisation's professional development activities) specific business purpose or objective within an enterprise whose core business is not education collaborative partnership that spans more than one organisation (such as to advance occupational or industry specific skill needs). This unit may relate equally to small scale learning activities within a small to medium sized organisation or to a significant activity in a large organisation. Leaders in learning must be able to plan, implement, monitor and evaluate a mentoring program that results in learning forged through a defined and active learning partnership with a mentor. The program should develop and use tools that enhance both the learning and the phased relationship, and it should be monitored and evaluated to ensure it explores and meets the mentee's learning needs. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Plan a mentoring program |
1.1. Determine benefits of and need for, a mentoring program 1.2. Define mentoring program purpose and objectives 1.3. Develop a mentoring program plan with appropriate outcomes in consultation with key stakeholders 1.4. Establish relevant management structures and wider support requirements 1.5. Determine mentoring program modes and methods 1.6. Determine methods and resources required to report on mentoring program outcomes |
2. Develop tools and materials to support a mentoring program |
2.1. Develop a range of tools and resources appropriate to mentoring program modes and methods 2.2. Establish mentor and mentee selection criteria, procedures and tools 2.3. Establish formal requirements for the mentor -mentee relationship and communicate these requirements to all parties 2.4. Establish rules, procedures and requirements that encompass key accountabilities and responsibilities 2.5. Develop the means to report and collate outcomes from the mentor-mentee relationship |
3. Coordinate mentor and mentee relationships |
3.1. Implement strategies for recruiting and accurately matching mentors with mentees 3.2. Induct mentors and mentees into the program 3.3. Ensure plans required for personal growth are developed by mentors and mentees 3.4. Cultivate rapport, mutual trust and teamwork in the mentoring relationship 3.5. Consider and address cultural differences and diversity issues in all mentor-mentee communications 3.6. Use data and reporting tools supporting the program to monitor the mentor-mentee relationship |
4. Evaluate a mentoring program |
4.1. Complete mentoring record keeping and reporting requirements using agreed technology, reporting processes and procedures 4.2. Evaluate mentoring program against agreed outcomes and report through relevant management structures 4.3. Document improvement opportunities for future mentoring programs based on program evaluation |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Mentoring program is a: |
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Mentoring program purpose and objectives may be: |
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Mentoring program plan may include: |
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Mentoring program outcomes may include: |
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Key stakeholders may include: |
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Relevant management structures may include: |
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Mentoring program modes and methods may vary in terms of: |
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Tools and resources may include: |
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Mentor is: |
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Mentees may include: |
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Formal requirements for the mentor -mentee relationship include: |
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Accountabilities and responsibilities means: |
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Matching criteria may include: |
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Data and reporting tools supporting a mentor program may vary in terms of: |
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Mentoring record keeping and reporting may be: |
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Unit Sector(s)
Unit sector |
Competency field
Competency field |
Workforce Development - Learning and Development |
Co-requisite units
Co-requisite units |
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