Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Model high standards of performance

1.1 Ensure personal performance is consistent with the organisation's goals and objectives

1.2 Ensure work goals and plans reflect individual responsibilities in accordance with organisational and legal requirements

2. Determine personal development needs

2.1 Assess personal skills and knowledge against relevant benchmarks to determine development needs and priorities

2.2 Identify changes in professional practices and codes of conduct

2.3 Use feedback from colleagues and clients to identify personal learning needs and areas of professional development

2.4 Identify future career options

2.5 Update and document personal learning needs

2.6 Discuss personal development needs with relevant personnel for inclusion in professional development plan

3. Participate in professional development activities

3.1 Select development opportunities suitable to personal learning styles to support continuous learning and maintain currency of professional practice

3.2 Participate in professional networks to support continuous learning and to maintain professional practice

3.3 Use technology to maintain regular communication with relevant networks, organisations and individuals

4. Reflect on and evaluate professional practice

4.1 Research developments and trends impacting professional practice and integrate into work performance

4.2 Use feedback from colleagues, supervisors, staff and clients to identify and introduce improvements in work performance

4.3 Identify innovative and responsive approaches for improving professional practice using continuous improvement techniques and processes

4.4 Track progress through a personal portfolio or other mechanism

4.5 Manage records, reports and recommendations for improvement

Skill 

Performance 

Criteria 

Description 

Learning

2.1, 2.3, 2.5, 2.6, 3.1, 3.2, 4.1, 4.2

• Identifies and implements strategies to build on knowledge and skills

Reading

1.2, 2.1-2.5, 3.1-3.3, 4.1-4.5

• Interprets textual information obtained from a range of sources and determines how content may be applied to individual and organisational requirements

Writing

1.1, 1.2, 2.1-2.5, 3.1-3.3, 4.1-4.5

• Researches and integrates information from a number of sources and develops content that supports the purposes and format of the material, using clear and logical language and structures

Oral Communication

2.3, 2.6, 3.2, 4.2

• Uses listening and questioning skills to gather information
• Derives meaning from language used in a range of oral contexts

Navigate the world of work

1.1, 1.2, 2.2, 2.4

• Recognises, responds and adheres to organisational procedures and protocols and legislative requirements
• Understands how own role meshes with others and contributes to broader goals
• Reviews current situation and future career and work options

Interact with others

2.3, 2.6, 3.2, 4.2

• Uses collaborative processes to gather required feedback
• Recognises the importance of networking to establish effective working relationships

Get the work done

1.2, 3.1, 3.3, 4.2, 4.3, 4.4, 4.5

• Plans, implements and managers relatively complex, tasks with an awareness of how they may contribute to longer-term operational and strategic goals
• Analyses information, including feedback from others, to make decisions about how performance could be improved
• Actively looks for innovative ways to introduce improvements
• Uses digital technologies to communicate information and ideas to an expanding range of audiences

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLED503 Maintain and enhance professional practice

BSBLED503A Maintain and enhance professional practice

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.