Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Influence organisational culture

1.1 Adopt a leadership position which reflects understanding of the strategic advantage of diversity to the organisation

1.2 Embed diversity strategies and performance indicators into organisational strategies, policies and senior management performance agreements

1.3 Develop, support and resource initiatives to attract and advance the position of equity groups within the organisation

1.4 Embed diversity education in induction, on-the-job learning and professional development opportunities

1.5 Recruit, develop and deploy staff with a range of attributes that are reflective of a diverse workforce

1.6 Monitor, identify and celebrate organisational culture, working relationships, business outcomes and client feedback for positive diversity achievements

2.Provide strategic direction in diversity management

2.1 Research, analyse and communicate future trends and issues that may impact upon workplace diversity to senior management, business unit and line managers

2.2 Model and promote different leadership styles

2.3 Identify the current and future diversity needs of the organisation and initiate strategies to address gaps

2.4 Keep key stakeholders informed, in a manner suited to their needs, of what constitutes good practice in the area of diversity management and its potential impact on the organisation.

3.Formulate strategic diversity priorities for the organisation

3.1 Formulate strategic priorities in consultation with key stakeholders in the organisation and the community, and set out a shared vision for the future that provides challenging but realistic objectives

3.2 Identify strategic priorities and embed them in performance measures to encourage staff to be creative and innovative in their approach to attaining the organisation's diversity objectives

3.3 Communicate strategic priorities to stakeholders using a variety of strategies tailored to their needs and purposes and in such a way as to attract their support

3.4 Monitor implementation to ensure strategic diversity priorities are addressed

3.5 Engage stakeholders to contribute to the evaluation of outcomes

3.6 Monitor and continue, enhance or replace strategies, based on feedback and supporting organisational data.

Skill 

Performance 

Criteria 

Description 

Reading

2.1

• Sources, evaluates and critiques ideas and information from a range of complex texts

Writing

1.2, 1.4, 3.1

• Develops texts dealing with complex concepts using specialised and detailed language to convey strategy, context, intent and organisational requirements

Navigate the world of work

1.2, 1.5, 2.3, 3.1, 3.2

• Takes a lead role in the development of organisational goals, roles and responsibilities
• Leads the development of and adherence to organisational policies and procedures that are compliant with government policy and legal requirements

Interact with others

1.1, 2.2, 2.4, 3.1, 3.3, 3.5

• Identifies and uses a variety of appropriate conventions and protocols when communicating with colleagues and external stakeholders
• Plays a lead role in situations requiring effective collaboration, demonstrating high-level influencing skills, focusing and shaping awareness, and engaging and motivating others
• Understands all aspects of diversity and integrates diversity into the work context, for managing change, making decisions and achieving shared outcomes

Get the work done

1.3, 1.4, 1.5, 1.6, 2.3, 3.2, 3.4

• Develops flexible plans for complex, high impact activities with strategic implications that involve diverse stakeholders with potentially competing demands
• Monitors agreed outcomes and required indicators

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLDR804 Influence and shape diversity management

Not applicable

New unit

No equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.