Unit of competency details

BSBLDR803 - Develop and cultivate collaborative partnerships and relationships (Release 2)

Summary

Releases:
ReleaseStatusRelease date
2 (this release)Current 09/Apr/2015
(View details for release 1) Replaced25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBREL701A - Develop and cultivate collaborative partnerships and relationshipsUpdated to meet Standards for Training Packages 24/Mar/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
TAE - Training and Education Training PackageTraining and Education Training Package 2.0-2.1 
PSP - Public Sector Training PackagePublic Sector Training Package 1.0-2.0 
ICT - Information and Communications TechnologyInformation and Communications Technology 2.0-3.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 1.0-3.0 
FNS - Financial Services Training PackageFinancial Services Training Package 1.1-3.1 
DEF - Defence Training PackageDefence Training Package 1.0-2.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0-3.0 
CHC - Community ServicesCommunity Services 2.0-3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.1-3.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
TAE80213 - Graduate Diploma of Adult Language, Literacy and Numeracy LeadershipGraduate Diploma of Adult Language, Literacy and Numeracy Leadership 
PSP80116 - Graduate Certificate in Strategic ProcurementGraduate Certificate in Strategic Procurement 
ICT80315 - Graduate Certificate in TelecommunicationsGraduate Certificate in Telecommunications 1-2 
ICT80215 - Graduate Certificate in Information Technology SustainabilityGraduate Certificate in Information Technology Sustainability 1-3 
ICT80115 - Graduate Certificate in Information Technology and Strategic ManagementGraduate Certificate in Information Technology and Strategic Management 1-2 
FWP60116 - Advanced Diploma of Forest Industry SustainabilityAdvanced Diploma of Forest Industry Sustainability 
FNS60615 - Advanced Diploma of Banking Services ManagementAdvanced Diploma of Banking Services Management 1-4 
FNS52015 - Diploma of Personal TrustsDiploma of Personal Trusts 1-2 
DEF54315 - Diploma of EvaluationsDiploma of Evaluations 
CUA60715 - Advanced Diploma of Visual ArtsAdvanced Diploma of Visual Arts 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080509 Public Relations  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080509 Public Relations  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 2

This version first released with BSB Business Services Training Package Version 1.1.

Version created to correct mapping table information

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to establish collaborative partnerships and relationships with business and industry stakeholders.

This unit covers communicating to influence others, cultivating new and existing partnerships, establishing positive collaborative relationships, leading the establishment of a partnership program and establishing reporting mechanisms.

It applies to people who use cognitive and creative skills to review, critically analyse, consolidate and synthesise knowledge, in order to generate ideas and provide solutions to complex problems. They use communication skills to demonstrate their understanding of theoretical concepts and to transfer knowledge and ideas to others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership - Leadership

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Communicate to influence relevant individuals and stakeholders

1.1 Generate trust, confidence and support from relevant stakeholders by demonstrating a high standard of personal performance and conduct

1.2 Implement communication strategies to represent the organisation positively to media, local community and stakeholders

1.3 Make decisions in consultation with relevant stakeholders and relevant individuals where appropriate

1.4 Use a range of influencing strategies to increase commitment from staff and stakeholders to achieve organisational requirements and to contribute to desired culture

1.5 Undertake selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders

2. Cultivate new and existing partnerships with stakeholders

2.1 Establish outcomes to be achieved from the partnership

2.2 Analyse and apply models for effective consultation and collaboration within partnerships

2.3 Cultivate collaborative communities and partnerships through application of a range of communication solutions

2.4 Forge relationships, collaborative communities or partnerships between organisations

3. Establish positive collaborative relationships

3.1 Establish processes that contribute to the creation and maintenance of a positive culture that embraces collaboration

3.2 Establish processes to resolve conflict in a fair, equitable and collaborative manner

3.3 Organise and allocate work activities in a cost effective and equitable manner with clear, quantifiable and agreed performance standards

3.4 Encourage staff to undertake activities that develop their personal competence and performance

3.5 Empower individuals to develop their own ways of working within agreed boundaries of competence, cultural, diversity and organisational and legal requirements

3.6 Establish indicators and feedback processes that can be used to evaluate the health of the work environment

4. Lead establishment of a partnership program

4.1 Identify and address relevant organisational policies and procedures in partnership plans

4.2 Identify and incorporate relevant legal requirements into planning

4.3 Form partnerships using collaborative and consultative processes involving public and/or private sector enterprises

4.4 Plan and allocate resource requirements to accomplish a partnership program

4.5 Establish relevant organisational policies and procedures relating to partnerships

5. Establish reporting mechanisms for partnership program

5.1 Establish reporting systems for reporting results against planned partnership outcomes

5.2 Implement reporting systems to map progress against partnership outcomes

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

2.2

  • Sources, evaluates and critiques ideas and information from a range of complex texts

Writing

2.1, 3.1, 3.2, 3.6, 4.4, 4.5, 5.1

  • Develops texts dealing with complex concepts using specialised and detailed language to convey strategy context and intent and requirements in accordance organisational requirements

Oral Communication

2.3, 3.4, 4.3

  • Leads discussions using language and non-verbal features to suit the audience
  • Uses active listening and questioning to seek the views and opinions of others

Numeracy

3.3

  • Selects and uses familiar mathematical techniques to determine costs and benefits associated with strategic resource decisions

Navigate the world of work

3.5, 4.1, 4.2

  • Takes a lead role in the development of organisational goals, roles and responsibilities
  • Leads adherence to organisational policies, procedures and legal requirements and considers own role in terms of its contribution to broader goals of the organisation

Interact with others

1.1, 1.4, 2.3, 2.4, 3.2, 3.4, 4.3

  • Plays a lead role in building effective collaboration and trust, demonstrating high level conflict resolution skills and ability to engage and motivate others
  • Identifies and uses a variety of appropriate conventions and protocols when communicating with colleagues and external stakeholders

Get the work done

1.2, 1.3, 1.5, 2.1, 3.1, 3.3, 3.6, 4.4, 5.2

  • Develops flexible plans for complex, high impact activities with strategic implications that involve a diverse range of stakeholders with potentially competing demands
  • Monitors agreed outcomes and required indicators

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLDR803 Develop and cultivate collaborative partnerships and relationships

BSBREL701A Develop and cultivate collaborative partnerships and relationships

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 2

This version first released with BSB Business Services Training Package Version 1.1.

Version created to correct mapping table information

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • demonstrate and model skills and knowledge to foster partnerships, conduct stakeholder consultation and use strategic and personally enhancing communication skills
  • develop collaborative approaches to enhance individual, team and organisational outcomes
  • initiate and implement partnerships in line with relevant regulatory, employment and organisational requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • outline the legislative and regulatory context of the organisation
  • outline the organisation's mission, purpose, values, objectives and strategies
  • explain techniques that cultivate collaborative relationships and partnerships
  • describe data collection methods
  • explain the external context including social, political, economic and technological developments
  • explain emotional intelligence and its relationship to individual and team effectiveness
  • explain organisational transformation and the management of the stages of change.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • relevant legislation, regulations, standards and codes
  • workplace documents including business strategic plans, policies and procedures
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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