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Unit of competency details

BSBLDR522 - Manage people performance (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBMGT404 - Lead and facilitate off-site staff 18/Oct/2020
Supersedes and is equivalent to BSBMGT502 - Manage people performance 18/Oct/2020
Supersedes BSBSLS502 - Lead and manage a sales team 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 12/Feb/2021
(View details for release 1) 19/Oct/2020

Companion volumes:
Unit of competency Assessment requirements

Delivery:
Find RTOs approved to deliver this unit of competency.

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
ACM - Animal Care and Management Training PackageAnimal Care and Management Training Package 5.0-6.0 
AVI - Aviation Training PackageAviation Training Package 8.0-10.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.1-8.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-6.0 
DEF - Defence Training PackageDefence Training Package 4.3-5.2 
UEP - Electricity Supply Industry - Generation Sector Training PackageElectricity Supply Industry - Generation Sector Training Package 2.0-3.0 
UEE - Electrotechnology Training PackageElectrotechnology Training Package 3.0-6.0 
UEG - Gas Industry Training PackageGas Industry Training Package 4.0 
HLT - HealthHealth 9.0-9.2 
NWP - National Water Training PackageNational Water Training Package 4.1-5.0 
CPP - Property Services Training PackageProperty Services Training Package 14.0-17.0 
PUA - Public SafetyPublic Safety 3.2-5.0 
PPM - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 3.0-3.1 
SFI - Seafood IndustrySeafood Industry 2.1 
TAE - Training and Education Training PackageTraining and Education Training Package 5.0 
UET - Transmission, Distribution and Rail SectorTransmission, Distribution and Rail Sector 2.0-5.0 
TLI - Transport and Logistics Training PackageTransport and Logistics Training Package 9.0-14.0 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
UEE61521 - Advanced Diploma of Instrumentation and Control EngineeringAdvanced Diploma of Instrumentation and Control EngineeringCurrent1-3 
UEE50420 - Diploma of Electrical EngineeringDiploma of Electrical EngineeringCurrent2-4 
UEE53020 - Diploma of Electrical Systems EngineeringDiploma of Electrical Systems EngineeringCurrent2-3 
PUA60519 - Advanced Diploma of Public Safety (Firefighting Management)Advanced Diploma of Public Safety (Firefighting Management)Current2-3 
FNS51920 - Diploma of Personal Injury and Disability Insurance ManagementDiploma of Personal Injury and Disability Insurance ManagementCurrent1-3 
CPP51122 - Diploma of Property (Agency Management)Diploma of Property (Agency Management)Current1-2 
FNS51220 - Diploma of Insurance BrokingDiploma of Insurance BrokingCurrent1-5 
UEE50720 - Diploma of Renewable Energy EngineeringDiploma of Renewable Energy EngineeringSuperseded2 
HLT50221 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care ManagementDiploma of Aboriginal and/or Torres Strait Islander Primary Health Care ManagementCurrent1 
NWP50118 - Diploma of Water Industry OperationsDiploma of Water Industry OperationsCurrent3-5 
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Skill sets that include this unit

Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title columnStatus
11090NAT - Advanced Diploma of Christian MinistryAdvanced Diploma of Christian Ministry Current
11016NAT - Advanced Diploma of Creative MinistryAdvanced Diploma of Creative Ministry Current
10930NAT - Advanced Diploma of Dermal Science and TherapiesAdvanced Diploma of Dermal Science and Therapies Current
10649NAT - Advanced Diploma of MinistryAdvanced Diploma of Ministry Non-Current
11265NAT - Diploma of Work Skills for Career Advancement and ManagementDiploma of Work Skills for Career Advancement and Management Non-Current
22581VIC - Diploma of Biomanufacturing Operations ManagementDiploma of Biomanufacturing Operations Management Current
11256NAT - Diploma of Golf Business and Management Diploma of Golf Business and Management  Non-Current
10810NAT - Diploma of Golf Management Diploma of Golf Management  Current
11218NAT - Diploma of Health AdministrationDiploma of Health Administration Current
10720NAT - Diploma of Health AdministrationDiploma of Health Administration Non-Current
10820NAT - Diploma of Leadership in Healthcare PracticeDiploma of Leadership in Healthcare Practice Current
10835NAT - Diploma of Organisational CoachingDiploma of Organisational Coaching Current
10666NAT - Diploma of Payroll Management Diploma of Payroll Management  Non-Current
11102NAT - Diploma of Payroll ManagementDiploma of Payroll Management Current
11033NAT - Diploma of Teaching English as a Second or Foreign Language (TESOL)Diploma of Teaching English as a Second or Foreign Language (TESOL) Current
10807NAT - Diploma of Venue Management Diploma of Venue Management  Current
10817NAT - Diploma of Work Skills for Career Advancement and ManagementDiploma of Work Skills for Career Advancement and Management Current

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  17/Dec/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Release 2

This version first released with BSB Business Services Training Package Version 7.1.

Release created to amend typographical error with performance criteria.

Application

This unit describes the skills and knowledge required to manage the performance of staff that are direct reports.

The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Social Competence – Leadership

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Allocate work

1.1 Consult relevant groups and individuals on work to be allocated and resources available

1.2 Develop work plans and allocate work according to organisational requirements and operational plans

1.3 Develop and confirm performance standards and key performance indicators with relevant staff

1.4 Conduct risk analysis according to organisational risk management plan and legal requirements

2. Assess performance

2.1 Review performance management and processes according to legislation, organisational objectives and policies

2.2 Train participants in the performance management and review process

2.3 Conduct performance management according to organisational policies procedures and relevant timelines

2.4 Monitor and evaluate performance according to performance standards and key performance indicators

3. Provide feedback

3.1 Provide informal feedback and coaching to staff

3.2 Advise relevant personnel, where performance is poor and take necessary actions

3.3 Document feedback according to the organisational performance management system

3.4 Conduct formal structured feedback sessions as necessary and according to organisational policy

4. Manage follow up

4.1 Develop performance improvement and development plans according to organisational policies

4.2 Monitor underperforming individuals according to organisational policies

4.3 Respond to underperforming individuals, as required

4.4 Reinforce excellence in performance through recognition and continuous feedback

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL 

DESCRIPTION 

Learning
  • Consolidates and improves own knowledge and skills by coaching, mentoring or training others

Reading
  • Gathers, interprets and analyses texts in organisational documents to facilitate performance management

Writing
  • Plans and prepares documents for allocating work and managing performance suitable for the target audience and in accordance with organisational requirements

Oral Communication
  • Uses language and structure appropriate to context and audience to explain expected standards of performance, provide feedback and coach staff

Self-management
  • Applies legal and regulatory responsibilities related to own work and the organisation as a whole
  • Adheres to organisational policies and procedures

Teamwork

  • Applies the protocols governing what to communicate to whom and how in a range of work contexts
  • Collaborates with others to achieve joint outcomes, influencing direction and taking a leadership role on occasion

Planning and organising

  • Sequences and schedules complex activities, monitors implementation and manages relevant communication
  • Seeks advice, feedback and support, as required to assist in the decision-making process
  • Uses experiences to reflect on the ways in which variables impact on performance

Unit Mapping Information

Supersedes and is equivalent to BSBMGT502 Manage people performance.

Supersedes but is not equivalent to:

  • BSBMGT404 Lead and facilitate off-site staff
  • BSBSLS502 Lead and manage a sales team.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • manage performance of at least two individuals
  • manage performance of at least one team.

In the course of the above, the candidate must:

  • consult with stakeholders to identify work requirements, performance standards and agreed performance indicators
  • develop work plans and allocate work to achieve outcomes efficiently and within organisational and legal requirements
  • assess performance against performance indicators according to performance management and review processes
  • monitor, evaluate and provide feedback on performance and provide coaching or training, as needed
  • keep records and documentation in accordance with the organisational performance management system
  • reinforce excellence in performance through recognition and continuous feedback
  • respond to underperforming individuals according to organisational policies, as required.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • legislative and regulatory and organisational requirements for performance management and review
  • organisational risk management plan
  • organisational human resource support services
  • organisational performance measurement systems
  • key features of unlawful dismissal rules and due process
  • staff development options and information.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • legislation on performance management
  • workplace documentation and resources for performance management and review.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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