Unit of competency details

BSBLDR504 - Implement diversity in the workplace (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Current

Training packages that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  30/Jul/2015 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to manage a diverse workforce. It covers scoping workforce diversity and developing, implementing and reviewing diversity policy and procedures in the workplace.

It applies to managers within a diverse workforce environment who exercise significant discretion and autonomy within a structured business context. They identify, analyse, synthesise and act on information from a range of sources, and deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership - Leadership

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Scope workforce diversity

1.1 Establish the nature of diversity in the industry sector, community and workplace

1.2 Qualify and quantify the sources of diversity in the industry sector, community and workplace

1.3 Research and identify the benefits of having a diverse workforce

1.4 Identify and analyse legislation, regulation and enterprise policy that impacts on workplace diversity

1.5 Research and identify opportunities and barriers to inclusive engagement

2. Integrate diversity into workplace operations

2.1 Develop and review workplace policies, procedures and planning in accordance with the scope of diversity

2.2 Establish where diversity integration meets the needs of the enterprise and diverse persons

2.3 Review existing policies, plans and procedures to identify areas where diversity can achieve positive impact

2.4 Monitor and review workplace processes to guide implementation

3. Implement diversity across the workplace

3.1 Consult with management and teams to champion the diversity implementation

3.2 Ensure work teams incorporate diversity processes into work activity

3.3 Establish and enable enterprise and individual support processes

3.4 Provide for training and coaching in diversity implementation

3.5 Promote and model inclusive behaviours

4. Review and evaluate diversity in the workplace

4.1 Conduct regular reviews of diversity integration with relevant persons

4.2 Evaluate workplace diversity against workplace policies, procedures and planning objectives

4.3 Identify and recommended improvements to diversity integration

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.2, 1.3, 1.5, 2.1, 2.3

  • Collects, analyses, compares and evaluates textual information from a range of resources to inform planning

Writing

2.4

  • Researches, plans and prepares workforce plans for relevant stakeholders incorporating appropriate vocabulary, grammatical structure and conventions

Navigate the world of work

1.4

  • Recognises, understands and applies applicable legislation and organisational policies and procedures in the context of own work and workforce planning

Interact with others

3.1, 3.2, 3.5

  • Selects and uses appropriate conventions and protocols when communicating with team members
  • Selects and uses appropriate conventions and protocols to seek feedback
  • Adapts personal communication style to model behaviours, build trust and positive working relationships and to show respect for diversity

Get the work done

1.1, 2.1, 2.2, 3.3, 3.4, 4.1-4.3

  • Takes responsibility for planning effective strategies, sequencing and prioritising tasks to achieve efficient and effective outcomes
  • Applies problem solving processes to identify risks, evaluate options and determine solutions
  • Reviews plans and evaluates outcomes to identify opportunities for improvement

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

E/N 

BSBLDR504 Implement diversity in the workplace

Not applicable

New unit

No equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • identify diversity, current and potential, within the industry sector, community and workplace
  • research and apply relevant legislation, regulation and business policies that impact on the diverse workforce
  • review and apply workplace policies, procedures and plans to identify opportunities for improved inclusiveness and diversity
  • monitor, review and evaluate processes in the workplace relevant to diversity issues
  • support and encourage workplace diversity
  • act inclusively with a diverse workforce
  • champion the benefits of diversity within the workplace.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain the origin and nature of diversity within the industry sector, community and the workplace
  • outline the legislative and regulatory context of the organisation relevant to workplace diversity
  • explain how organisation's policies and procedures relate to diversity
  • give examples of barriers to inclusive engagement in a diverse workforce and possible strategies to address them
  • describe inclusive behaviours that support diversity integration.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • relevant workplace policies, procedures and plans relevant to diversity
  • relevant legislation, regulations, standards and codes
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

Training component details
The following details are displayed for each different NRT:-

Training packages

- Training package details
- Training package components

Qualifications

- Qualification details
- Qualification components

Accredited courses

- Accredited course details

Modules

- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

Click on the Export link to export the NRT information to MS Word or PDF.

Click on the Manage notification link to create or change a notification for this NRT.

When selecting the Display history check box a set of tables will appear displaying a log of historical values describing what has changed and when over time.

If you have access to make changes to an NRT, click on the Edit link on the upper right hand side of the summary box.