Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to design and develop business documents using complex technical features of word processing software. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. |
Application of the Unit
Application of the unit |
This unit applies to individuals who work in a range of business environments and are skilled in the creation of complex documents using word processing software. These skills may be applied in the provision of administrative support within an enterprise, or by technical/knowledge experts responsible for producing their own word processed documents. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Prepare to produce word processed documents |
1.1. Use safe work practices to ensure ergonomic , work organisation , energy and resource conservation requirements are addressed 1.2. Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required 1.3. Identify organisational requirements for text-based business documents to ensure consistency of style and image 1.4. Evaluate complex technical functions of the software for their usefulness in fulfilling the requirements of the task 1.5. Match document requirements with software functions to provide efficient production of documents |
2. Design complex documents |
2.1. Design document structure and layout to suit purpose, audience and information requirements of the task 2.2. Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout 2.3. Use complex software functions to enable efficient manipulation of information and other material, and ensure consistency of design and layout 2.4. Use manuals, user documentation and online help to overcome problems with document design and production |
3. Add complex tables and other data |
3.1. Insert a standard table into document, changing cells to meet information requirements 3.2. Format rows and columns as required 3.3. Insert images and other data , formatting as required |
4. Produce documents |
4.1. Use complex operations in the development of documents, to achieve required results 4.2. Preview, adjust and print documents in accordance with organisational and task requirements 4.3. Name and store documents in accordance with organisational requirements and exit the application without information loss/damage 4.4. Prepare documents within designated time lines and organisational requirements for speed and accuracy |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Ergonomic requirements may include: |
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Work organisation requirements may include: |
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Energy and resource conservation requirements may include: |
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Complex documents may include: |
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Organisational requirements may include: |
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Complex technical functions may include: |
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Design choices may include: |
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Structure and layout may include: |
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Consistency of design and layout may include: |
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Formatting rows and column may include: |
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Other data may include: |
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Formatting of other data may include: |
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Printing may include: |
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Naming and storing documents may include: |
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Designated time lines may include: |
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Unit Sector(s)
Unit sector |
Competency field
Competency field |
Information and Communications Technology - IT Use |
Co-requisite units
Co-requisite units |
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