Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 3.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to produce documents

1.1 Adjust workspace, furniture and equipment to suit user ergonomic environments

1.2 Ensure workspace meets organisational work health and safety requirements for digital device operation, taking into account the type of device to be used

1.3 Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required

1.4 Identify organisational and task requirements for document layout and design

1.5 Select most appropriate word processing application to produce document, in accordance with available resources and organisational policies

2. Produce documents digitally

2.1 Format document using appropriate application functions to adjust layout to meet information requirements, in accordance with organisational style and presentation requirements

2.2 Use application features to identify and manipulate display options and controls

2.3 Use relevant help functions to overcome simple issues relating to document presentation and production

3. Finalise and present documents

3.1 Review and edit final document, and prepare for delivery in accordance with organisational and task requirements

3.2 Deliver document to relevant audience within designated timelines and in accordance with organisational requirements

3.3 Name and store document appropriately in accordance with organisational requirements and exit application without information loss

Skill 

Description 

Reading

• Recognises textual information within organisational and task requirements to determine work requirements

Writing

• Records numerical and textual information in accordance with requirements of task

Oral Communication

• Participates in a variety of spoken exchanges with relevant personnel in an effort to clarify document purpose, audience and presentation requirements

Navigate the world of work

• Recognises and follows explicit and implicit protocols and meets expectations associated with own role

Interact with others

• Seeks guidance from more experienced work colleagues

Get the work done

• Understands functions and features of specific digital applications and uses these to perform work tasks

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBITU211 Produce digital text documents

BSBITU201 Produce simple word processed documents

Updates to title, elements, performance criteria and assessment requirements

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 3.0.