Unit of competency details

BSBITU201A - Produce simple word processed documents (Release 1)


Usage recommendation:
Is superseded by and equivalent to BSBITU201 - Produce simple word processed documentsUpdated to meet Standards for Training Packages 24/Mar/2015

ReleaseRelease date
1 1 (this release) 10/Mar/2009

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
FPI11 - Forest and Forest Products Training PackageForest and Forest Products Training Package 1.0-2.3 
PUA00 - Public Safety Training PackagePublic Safety Training Package 8.1 
SIT12 - Tourism, Travel and Hospitality Training PackageTourism, Travel and Hospitality Training Package 1.0-2.0 
CPC08 - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 6.0-9.9 
PSP12 - Public Sector Training PackagePublic Sector Training Package 1.0 
SIS10 - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 1.2-3.1 
CPP07 - Property Services Training PackageProperty Services Training Package 8.0-14.3 
BSB07 - Business Services Training PackageBusiness Services Training Package 5.0-9.0 
LGA04 - Local Government Training PackageLocal Government Training Package 2.2-3.0 
CHC08 - Community Services Training PackageCommunity Services Training Package 3.0-4.2 
CUV11 - Visual Arts, Crafts and Design Training PackageVisual Arts, Crafts and Design Training Package 1.0 
NWP07 - Water Training PackageWater Training Package 2.0-3.0 
PSP04 - Public Sector Training PackagePublic Sector Training Package 4.1-4.2 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 1.0 
FPI05 - Forest and Forest Products Training PackageForest and Forest Products Training Package 3.0 
CUS09 - MusicMusic 1.1-1.2 
DEF12 - Defence Training PackageDefence Training Package 1.0-2.0 
SIT07 - Tourism, Hospitality and Events Training PackageTourism, Hospitality and Events Training Package 2.3-3.0 
CUE03 - Entertainment Training PackageEntertainment Training Package 3.1-3.2 
FDF10 - Food ProcessingFood Processing 1.0-4.1 
HLT07 - Health Training PackageHealth Training Package 4.0-5.1 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
CUA30413 - Certificate III in Live Production and ServicesCertificate III in Live Production and ServicesSuperseded
FDF20110 - Certificate II in Food ProcessingCertificate II in Food ProcessingSuperseded
SIT50312 - Diploma of HospitalityDiploma of HospitalitySuperseded1-3 
CPC50611 - Diploma of Hydraulic Services DesignDiploma of Hydraulic Services DesignSuperseded
CPC40808 - Certificate IV in Swimming Pool and Spa BuildingCertificate IV in Swimming Pool and Spa BuildingSuperseded1-4 
SIT30707 - Certificate III in HospitalityCertificate III in HospitalitySuperseded
SIT40412 - Certificate IV in Commercial CookeryCertificate IV in Commercial CookerySuperseded1-2 
FPI20511 - Certificate II in Timber Manufactured ProductsCertificate II in Timber Manufactured ProductsSuperseded1-4 
SIT40613 - Certificate IV in Catering OperationsCertificate IV in Catering OperationsSuperseded
SIT60313 - Advanced Diploma of HospitalityAdvanced Diploma of HospitalitySuperseded
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Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title columnStatus
10490NAT - Certificate II in La Moda StylingCertificate II in La Moda Styling Non-Current
22129VIC - Certificate I in Transition EducationCertificate I in Transition Education Non-Current
10088NAT - Certificate I in Access to Work and TrainingCertificate I in Access to Work and Training Non-Current
10076NAT - Certificate II in Foundations for Vocational and Further StudyCertificate II in Foundations for Vocational and Further Study Non-Current
10077NAT - Certificate II in Skills for Work and StudyCertificate II in Skills for Work and Study Non-Current
91459NSW - Certificate IV in English For Academic PurposesCertificate IV in English For Academic Purposes Non-Current
52657WA - Diploma of Indigenous Pastoral MinistryDiploma of Indigenous Pastoral Ministry Non-Current
52658WA - Advanced Diploma of Indigenous Pastoral MinistryAdvanced Diploma of Indigenous Pastoral Ministry Non-Current
21860VIC - Certificate II in Mumgu-dhal tyama-tiytCertificate II in Mumgu-dhal tyama-tiyt Non-Current
52327 - Certificate II in Building and Construction (Pathway - Para Professional)Certificate II in Building and Construction (Pathway - Para Professional) Non-Current
10342NAT - Certificate IV in Justice (Aboriginal and Torres Strait Islander)Certificate IV in Justice (Aboriginal and Torres Strait Islander) Non-Current
10087NAT - Certificate I in Access to Work and Training (Introductory)Certificate I in Access to Work and Training (Introductory) Non-Current
22251VIC - Certificate II in EAL (Access)Certificate II in EAL (Access) Non-Current
22254VIC - Certificate III in EAL (Employment)Certificate III in EAL (Employment) Non-Current
10089NAT - Certificate II in Skills for Work and TrainingCertificate II in Skills for Work and Training Non-Current
52668WA - Diploma of Indigenous Lifestyle Health PromotionDiploma of Indigenous Lifestyle Health Promotion Non-Current
21773VIC - Certificate II in General Education for AdultsCertificate II in General Education for Adults Non-Current
21774VIC - Certificate III in General Education for AdultsCertificate III in General Education for Adults Non-Current
22252VIC - Certificate II in EAL (Employment)Certificate II in EAL (Employment) Non-Current
30871QLD - Certificate III in Core SkillsCertificate III in Core Skills Non-Current
52386 - Certificate IV in Preparation for Entry into NursingCertificate IV in Preparation for Entry into Nursing Non-Current
10254NAT - Certificate III in Women's EducationCertificate III in Women's Education Non-Current
10266NAT - Certificate II in Education and Skills DevelopmentCertificate II in Education and Skills Development Non-Current
10097NAT - Certificate I in Preparation for Work and StudyCertificate I in Preparation for Work and Study Non-Current
10081NAT - Certificate III in English for Further StudyCertificate III in English for Further Study Non-Current


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  25/Jul/2008 
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Modification History

Not applicable.

Unit Descriptor

Unit descriptor 

This unit describes the performance outcomes, skills and knowledge required to correctly operate word processing applications in the production of workplace documents.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application of the Unit

Application of the unit 

This unit applies to individuals who perform a range of routine tasks in the workplace, using a limited range of practical skills and fundamental knowledge of word processing and software in a defined context, under direct supervision or with limited individual responsibility.

Licensing/Regulatory Information

Not applicable.


Prerequisite units 

Employability Skills Information

Employability skills 

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria



1. Prepare to produce documents

1.1. Use safe work practices to ensure ergonomic , work organisation , energy and resource conservation requirements  are addressed

1.2. Identify document  purpose, audience and presentation requirements, and clarify with relevant personnel as required

1.3. Identify organisational  and task requirements  for document layout and design

2. Produce documents

2.1. Format  document using appropriate software functions  to adjust page layout to meet information requirements, in accordance with organisational style and presentation requirements

2.2. Use system features to identify and manipulate screen display options and controls 

2.3. Use manuals, user documentation and online help to overcome problems with document presentation and production

3. Finalise documents

3.1. Ensure final document is previewed, checked , adjusted and printed  in accordance with organisational and task requirements

3.2. Ensure document is prepared within designated time lines  and organisational requirements

3.3. Name and store document  in accordance with organisational requirements and exit application without information loss/damage

Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.

Required skills 

  • communication skills to clarify document requirements
  • editing and proofreading skills to check own work for accuracy
  • keyboarding skills to enter text and numerical data
  • literacy skills to read and understand organisation's procedures, and to use basic models to produce a range of correspondence
  • problem-solving skills to solve routine problems.

Required knowledge 

  • formatting styles and their effect on formatting, readability and appearance of documents
  • purpose, use and function of word processing software
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
  • organisational style guide.

Evidence Guide


The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

  • knowledge of simple word processing functions, standard document layout and design principles
  • production of a minimum of three simple, word processed documents.

Context of and specific resources for assessment 

Assessment must ensure:

  • access to an actual workplace or simulated environment
  • access to office equipment and resources
  • access to examples of word processed documents and style guides.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of formatted document
  • review of final document
  • demonstration of techniques
  • oral or written questioning to assess knowledge of word processing software functions.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • general administration units
  • other IT use units.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Ergonomic requirements  may include:

  • avoiding radiation from computer screens
  • chair height, seat and back adjustment
  • document holder
  • footrest
  • keyboard and mouse position
  • lighting
  • noise minimisation
  • posture
  • screen position
  • workstation height and layout

Work organisation requirements  may include:

  • exercise breaks
  • mix of repetitive and other activities
  • rest periods

Conservation requirements  may include:

  • disposing of non-confidential waste paper in recycling bins
  • double-sided paper use
  • re-using paper for rough drafts (observing confidentiality requirements)
  • utilising power-save options for equipment

Documents  may include:

  • agendas
  • briefing papers
  • envelopes
  • faxes
  • labels
  • letters
  • mail merges
  • memos
  • minutes
  • short reports
  • simple one-page flyers
  • standard form letters

Organisational requirements  may include:

  • company colour scheme
  • company logo
  • consistent corporate image
  • content restrictions
  • established guidelines and procedures for document production
  • house styles
  • observing copyright legislation
  • organisation name, time, date, document title, filename etc. in header/footer
  • templates

Formatting  may include:

  • alignment on page
  • columns
  • company logo/letterhead
  • enhancements to format - borders, patterns and colours
  • enhancements to text - colour, size, orientation
  • headers/footers
  • margins
  • page orientation

Software functions  may include:

  • default settings
  • document protection
  • grammar check
  • headers/footers
  • indent
  • line spacing
  • page numbers
  • page set up
  • paragraph formatting
  • spell check
  • tabs
  • text formatting

Screen display options and controls  may include:

  • layout view
  • maximise/minimise
  • normal view
  • page view
  • print preview
  • ruler
  • toolbars
  • zoom percentage

Checking  may include:

  • accuracy of information
  • consistency of layout
  • ensuring instructions with regard to content and format have been followed
  • grammar
  • proofreading
  • spelling, electronically and manually

Printing  may include:

  • basic print settings
  • multiple copies
  • odd or even pages
  • print preview
  • printer setup
  • specified pages
  • whole document

Designated time lines  may include:

  • organisational time line e.g. deadline requirements
  • time line agreed with internal/external client
  • time line agreed with supervisor/person requiring document/s

Naming and storing documents  may include:

  • appropriate file type
  • authorised access
  • file names according to organisational procedure e.g. numbers rather than names
  • file names which are easily identifiable in relation to the content
  • file/directory names which identify the operator, author, section, date etc.
  • filing locations
  • organisational policy for backing up files
  • organisational policy for filing hard copies of documents
  • security
  • storage in folders/sub-folders
  • storage on hard/floppy disk drives, CD-ROM, tape back-up

Unit Sector(s)

Unit sector 

Competency field

Competency field 

Information and Communications Technology - IT Use

Co-requisite units

Co-requisite units