Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Start computer, system information and features

1.1 Adjust workspace, furniture and equipment to suit user ergonomic requirements

1.2 Ensure work meets organisational and work health and safety (WHS) requirements for computer operation

1.3 Start computer or log on according to user procedures

1.4 Identify basic functions and features using system information

1.5 Customise desktop configuration, if necessary, with assistance from appropriate persons

1.6 Use help functions as required

2 Navigate and manipulate desktop environment

2.1 Open, close and access features by selecting correct desktop icons

2.2 Open, resize and close desktop windows by using correct window functions

2.3 Create shortcuts onto the desktop, if necessary, with assistance from appropriate persons

3 Organise files using basic directory and folder structures

3.1 Create folders/subfolders with suitable names

3.2 Save files with suitable names in appropriate folders

3.3 Rename and move folders/subfolders and files as required

3.4 Identify folder/subfolder and file attributes

3.5 Move folders/subfolders and files using cut and paste, and drag and drop techniques

3.6 Save folders/subfolders and files to appropriate media where necessary

3.7 Search for folders/subfolders and files using appropriate software tools

3.8 Restore deleted folder/subfolders and files as necessary

4 Print information

4.1 Print information from installed printer

4.2 View progress of print jobs and delete as required

4.3 Change default printer, if installed

5 Shut down computer

5.1 Close all open applications

5.2 Shut down computer according to user procedures

Skill 

Performance 

Criteria 

Description 

Reading

1.3, 1.5, 1.6, 3.1-3.8, 4.1-4.3, 5.1, 5.2

• Recognises textual information within internal procedures and technical documents to determine and complete work requirements

Writing

1.3, 3.1-3.3, 3.7

• Inputs information using familiar text types and records numerical and textual information for file naming conventions

Oral Communication

1.5, 2.3

• Asks simple questions and comprehends answers that contain short and explicit information

Navigate the world of work

1.1-1.3, 5.2

• Recognises and follows organisational procedures and legislative responsibilities, with particular reference to health and safety

Interact with others

1.5, 2.3

• Uses appropriate communication practices to seek guidance from more experienced work colleagues

Get the work done

1.3-1.6, 2.1-2.3, 3.1-3.8, 4.1-4.3, 5.1, 5.2

• With guidance, is beginning to understand and use the specific functions and features of digital systems and tools

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBITU101 Operate a personal computer

BSBITU101A Operate a personal computer

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.