Unit of competency details
BSBINS501 - Implement information and knowledge management systems (Release 2)
Summary
Companion volumes:
Unit of competency
Assessment requirements
Training packages that include this unit
Qualifications that include this unit
Skill sets that include this unit
Accredited courses that have this unit in the completion mapping
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 029999 | Information Technology, N.e.c. | 19/Oct/2020 | |
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Unit of competency
Modification History
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Release
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Comments
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Release 2
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This version first released with the Business Services Training Package Version 8.0.
Typographical error in Foundation Skills corrected.
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Release 1
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This version first released with BSB Business Services Training Package Version 7.0.
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Application
This unit describes the skills and knowledge required to organise training for an information and knowledge management system and to implement the use of the system.
The unit applies to individuals who are responsible for ensuring relevant information and corporate knowledge are retained, accessible and improve business outcomes.
It applies to information and knowledge management systems that comprise policies, protocols, procedures and practices to manage information or knowledge within the organisation and among relevant stakeholders.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Technical Skills – Information Services
Elements and Performance Criteria
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ELEMENT
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PERFORMANCE CRITERIA
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Elements describe the essential outcomes.
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Performance criteria describe the performance needed to demonstrate achievement of the element.
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1. Implement use of management system
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1.1 Identify legislative requirements, and organisational policies and procedures
1.2 Implement information and knowledge management system according to legislative requirements and organisational policies and procedures
1.3 Address implementation issues and problems, where required
1.4 Collect information on relevant key performance indicators
1.5 Identify contingencies and refer technical specialist help, where required
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2. Organise learning to use management systems
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2.1 Identify learning requirements of relevant stakeholders for use of an information and knowledge management system
2.2 Identify and secure resources required for learning activities to use an information and knowledge management system
2.3 Organise and facilitate learning activities
2.4 Promote and support use of the system throughout the organisation
2.5 Monitor and document effectiveness of learning activities
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3. Review use of management system
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3.1 Analyse effectiveness of system and report on strengths and limitations of the system
3.2 Recommend improvements to information and knowledge management system, where required
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Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.
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Skill
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Description
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Writing
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- Prepares and produces documentation for a specific audience using clear and detailed language to convey explicit information, requirements and recommendations
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Oral Communication
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- Presents information using structure and language to suit the audience
- Uses active listening and questioning and reading of verbal and non-verbal signals to clarify information and to confirm understanding
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Self-management
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- Takes responsibility for following policies, procedures and legislative requirements and identifies organisational implications of new legislation or regulation
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Teamwork
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- Collaborates with others, sharing information to build strong work groups and avoid behaviours that are not conducive to a productive environment
- Elicits feedback and provides feedback to others in order to improve self or workgroup behaviours
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Planning and organising
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- Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others and taking into account capabilities, efficiencies and effectiveness
- Monitors progress of plans and schedules and reviews and changes them to meet new demands and priorities
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Problem solving
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- Applies systematic and analytical processes to address problems and make decisions in complex situations
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Initiative and enterprise
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- Investigates new and innovative ideas to continuously improve, work practices and processes
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Technology
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- Uses and investigates new digital technologies and applications to manage and manipulate data and communicate effectively with others
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Unit Mapping Information
Supersedes and is equivalent to BSBINM501 Manage an information or knowledge management system.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10
Assessment requirements
Modification History
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Release
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Comments
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Release 2
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This version first released with the Business Services Training Package Version 8.0.
Typographical error in Foundation Skills corrected.
|
|
Release 1
|
This version first released with BSB Business Services Training Package Version 7.0.
|
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- implement and review one information management system
- implement and review one knowledge management system
- facilitate learning on both these information and knowledge management systems.
In the course of the above, the candidate must:
- identify learning needs and plan and implement learning activities to enable personnel to use information and knowledge management system
- monitor performance and address issues and contingencies as they arise including:
- accessing technical specialists, as required
- applying correct policies and procedures for the information or knowledge management system
- evaluating effectiveness of information or knowledge management system for intended outcomes
- recommend improvements to systems, policies and practices, where required.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- relevant legislation, regulation, standards and codes
- organisational policies and procedures, including those related to:
- information management
- knowledge management
- organisational operations and existing data and information systems
- relevant learning activities and key performance indicators.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
- legislation, regulation, standards and codes relevant to information and knowledge management
- workplace systems, documentation and resources relevant to performance evidence.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10
