Unit of competency details

BSBINN301 - Promote innovation in a team environment (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Supersedes and is equivalent to BSBINN301A - Promote innovation in a team environmentUpdated to meet Standards for Training Packages 24/Mar/2015

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIR - Retail Services Training PackageRetail Services Training Package 1.0-3.0 
SHB - Hairdressing and Beauty Services Training PackageHairdressing and Beauty Services Training Package 2.0 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 2.0 
ICP - Printing and Graphic ArtsPrinting and Graphic Arts 1.0-2.0 
HLT - HealthHealth 2.0-4.0 
FNS - Financial Services Training PackageFinancial Services Training Package 1.0-3.0 
FBP - Food, Beverage and PharmaceuticalFood, Beverage and Pharmaceutical 1.0 
DEF - Defence Training PackageDefence Training Package 2.0-2.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0-3.0 
CPP07 - Property Services Training PackageProperty Services Training Package 14.4-14.5 
CPC08 - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 9.3-9.4 
CHC - Community ServicesCommunity Services 2.0-3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-2.0 
AUR - Automotive Retail, Service and Repair Training PackageAutomotive Retail, Service and Repair Training Package 3.0-4.0 
AMP - Australian Meat Processing Training PackageAustralian Meat Processing Training Package 1.0-3.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
SIR40316 - Certificate IV in Retail ManagementCertificate IV in Retail Management 1-2 
SHB40216 - Certificate IV in HairdressingCertificate IV in Hairdressing 
RII40815 - Certificate IV in Civil Construction DesignCertificate IV in Civil Construction Design 
RII40715 - Certificate IV in Civil Construction SupervisionCertificate IV in Civil Construction Supervision 
RII40515 - Certificate IV in Resource ProcessingCertificate IV in Resource Processing 
RII40415 - Certificate IV in Underground Coal OperationsCertificate IV in Underground Coal Operations 
RII40315 - Certificate IV in Metalliferous Mining Operations (Underground)Certificate IV in Metalliferous Mining Operations (Underground) 
RII40215 - Certificate IV in Surface Coal Mining (Open Cut Examiner)Certificate IV in Surface Coal Mining (Open Cut Examiner) 
RII30315 - Certificate III in Underground Metalliferous MiningCertificate III in Underground Metalliferous Mining 
RII30115 - Certificate III in Surface Extraction OperationsCertificate III in Surface Extraction Operations 
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 58


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 30/Jul/2015 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services

Training Package Version 1.0.


This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.

It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Creativity and Innovation – Innovation

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Create opportunities to maximise innovation within the team

1.1 Evaluate and reflect on what the team needs and wants to achieve

1.2 Check out information about current or potential team members’ work in the context of developing a more innovative team

1.3 Bring people into the team or make suggestions for team members based on what needs to be achieved and the potential for cross fertilising ideas

1.4 Acknowledge, respect and discuss the different ways that people may contribute to building or enhancing the team

2 Organise and agree effective ways of working

2.1 Jointly establish ground rules for how the team will operate

2.2 Agree and communicate responsibilities in ways that encourage and reinforce team-based innovation

2.3 Agree and share tasks and activities to ensure the best use of skills and abilities within the team

2.4 Plan and schedule activities to allow time for thinking, challenging and collaboration

2.5 Establish personal reward and stimulation as an integral part of the team’s way of working

3 Support and guide colleagues

3.1 Model behaviour that supports innovation

3.2 Seek external stimuli and ideas to feed into team activities

3.3 Proactively share information, knowledge and experiences with other team members

3.4 Challenge and test ideas within the team in a positive and collaborative way

3.5 Proactively discuss and explore ideas with other team members on an ongoing basis

4 Reflect on how the team is working

4.1 Debrief and reflect on activities and on opportunities for improvement and innovation

4.2 Gather and use feedback from within and outside the team to generate discussion and debate

4.3 Discuss the challenges of being innovative in a constructive and open way

4.4 Take ideas for improvement, build them into future activities and communicate key issues to relevant colleagues

4.5 Identify, promote and celebrate successes and examples of successful innovation

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.






1.2, 4.2

  • Interprets and analyses textual information, from a wide range of sources, to identify information relevant to team activities


2.2, 3.3, 4.4

  • Uses clear language and formats appropriate for the audience to highlight and present specific information

Oral Communication

1.2, 1.3, 1.4, 2.1, 2.2, 3.5, 4.1, 4.2, 4.3, 4.4, 4.5

  • Actively participates in verbal exchanges of ideas and elicits the views and opinions of team members by listening and questioning
  • Uses clear language to clarify rules and roles relating to team activities in formal and informal situations


1.2, 4.2

  • Interprets numeric information relevant to team activities

Navigate the world of work

1.1, 3.1, 3.2, 3.5

  • Understands the nature and purpose of own role and how it affects others in the work context

Interact with others

1.1-1.4, 2.1, 2.2, 3.1, 3.2, 3.4, 3.5, 4.1, 4.2, 4.4, 4.5

  • Uses inclusive techniques to initiate, contribute and promote discussion amongst potentially diverse team members
  • Recognises the importance of establishing and building effective working relationships
  • Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role

Get the work done

1.3, 1.4, 2.2, 2.4, 2.5, 3.2, 3.4, 4.2, 4.4, 4.5

  • Plans, sequences and prioritises tasks for efficient and effective outcomes
  • Contributes to continuous improvement of current work practices by applying basic principles of analytical and lateral thinking
  • Uses problem-solving processes to address less predictable problems, and when appropriate, seeking input from others
  • Reflects on outcomes and further explores own and the team’s role in implementing innovation

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 


Equivalence status 

BSBINN301 Promote innovation in a team environment

BSBINN301A Promote innovation in a team environment

Updated to meet Standards for Training Packages

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • apply practices that promote innovation within a team including:
  • modelling open and respectful communications
  • contributing to the make-up and rules of the team
  • planning and scheduling of activities
  • reflecting on activities, feedback and challenges to identity improvement options
  • encourage others to contribute to innovation in the team
  • implement improvements and communicate about them.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain what innovation is, the different types of innovation and the benefits of innovation
  • describe the internal and external factors that contribute to a team becoming and remaining innovative including:
  • team characteristics
  • the role of group dynamics and diversity
  • broader environmental factors
  • explain how activities can encourage or hinder innovation in a team including:
  • allocation of time and activities
  • modelling behaviour
  • rewards and recognition
  • communications
  • feedback.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the creativity and innovation and include access to:

  • workplace documents
  • case studies and, where possible, real situations
  • office equipment and resources
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

Training component details
The following details are displayed for each different NRT:-

Training packages

- Training package details
- Training package components


- Qualification details
- Qualification components

Accredited courses

- Accredited course details


- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

Click on the Export link to export the NRT information to MS Word or PDF.

Click on the Manage notification link to create or change a notification for this NRT.

When selecting the Display history check box a set of tables will appear displaying a log of historical values describing what has changed and when over time.

If you have access to make changes to an NRT, click on the Edit link on the upper right hand side of the summary box.