Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Collect and assess information

1.1 Access product and service information in accordance with organisational requirements

1.2 Ensure methods of collecting information are reliable and make efficient use of available time and resources

1.3 Assess information for clarity, accuracy, currency and relevance to intended tasks

1.4 Use interpersonal skills to access relevant information from teams and individuals

2 Organise information

2.1 Organise information in a format suitable for analysis, interpretation and dissemination in accordance with organisational requirements

2.2 Use appropriate technology/systems to maintain information in accordance with organisational requirements

2.3 Collate information and materials and communicate to relevant designated persons

2.4 Identify difficulties organising and accessing information and solve collaboratively with individuals and team members

2.5 Update and store information in accordance with organisational requirements and systems

3 Review information needs

3.1 Actively seek feedback on clarity, accuracy and sufficiency of information to ensure relevance of information and system

3.2 Review the contribution of information to decision making and implement appropriate modifications to collection processes

3.3 Identify future information needs and incorporate modifications to collection processes

3.4 Document future information needs and incorporate in modifications to reporting processes

Skill 

Performance 

Criteria 

Description 

Reading

1.1-1.3, 2.1-2.3, 2.5, 3.2

• Recognises and assesses textual information to complete tasks according to requirements

Writing

2.1, 2.2, 2.3, 2.5, 3.1, 3.4

• Completes workplace records, forms and documentation accurately using correct format, accurate spelling and grammar and terminology specific to requirements

Oral Communication

1.4, 2.3, 2.4, 3.1

• Elicits the view and opinions of others and obtains information by listening and questioning
• Participates in a verbal exchange of ideas/solutions using clear language to contribute information and convey issues

Navigate the world of work

1.1, 2.1, 2.5

• Understands rights and responsibilities and complies with explicit policies and procedures and legal and regulatory requirements

Interact with others

1.4, 2.3, 2.4, 3.1

• Identifies and follows accepted communication practices and protocols
• Complies with work instructions and contributes to work group discussions using accepted conventions

Get the work done

1.1, 1.2, 2.1, 2.2, 2.4, 3.2, 3.3

• Plans and implements routine tasks and workload making decisions about sequencing and timing
• Makes low impact decisions within familiar situations, based on a range of predefined or routine solutions, and evaluates the effectiveness of the outcome
• Uses digital technology to access and record information and to communicate with others

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBINM301 Organise workplace information

BSBINM301A Organise workplace information

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.