Unit of competency details

BSBINM301 - Organise workplace information (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Supersedes and is equivalent to BSBINM301A - Organise workplace informationUpdated to meet Standards for Training Packages 24/Mar/2015

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIS - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 2.0-3.0 
RGR - Racing and Breeding Training PackageRacing and Breeding Training Package 2.0 
NWP - National Water Training PackageNational Water Training Package 2.0 
HLT - HealthHealth 2.0-4.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 2.0-3.0,4.0 
DEF - Defence Training PackageDefence Training Package 2.0-2.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0-3.0,4.0 
CPP07 - Property Services Training PackageProperty Services Training Package 14.4-14.5 
CHC - Community ServicesCommunity Services 2.0-3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-1.2,2.0-3.0 
AUM - Automotive ManufacturingAutomotive Manufacturing 2.0 
ACM - Animal Care and Management Training PackageAnimal Care and Management Training Package 2.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
SIS30115 - Certificate III in Sport and RecreationCertificate III in Sport and Recreation 
RGR40318 - Certificate IV in Racing (Harness Race Driver)Certificate IV in Racing (Harness Race Driver) 
RGR40218 - Certificate IV in Racing (Jockey)Certificate IV in Racing (Jockey) 
RGR30418 - Certificate III in Racing ServicesCertificate III in Racing Services 
NWP40615 - Certificate IV in Water Industry TreatmentCertificate IV in Water Industry Treatment 
NWP30415 - Certificate III in Water Industry IrrigationCertificate III in Water Industry Irrigation 
NWP30215 - Certificate III in Water Industry OperationsCertificate III in Water Industry Operations 
HLT57415 - Diploma of AudiometryDiploma of Audiometry 
HLT47415 - Certificate IV in AudiometryCertificate IV in Audiometry 
HLT43015 - Certificate IV in Allied Health AssistanceCertificate IV in Allied Health Assistance 1-2 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  30/Jul/2015 
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Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation s work processes and knowledge management systems.

It applies to individuals who perform a defined range of skilled operations in various work contexts. They may exercise discretion and judgement using appropriate knowledge of information management to provide technical advice and support to a team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Knowledge Management Information Management

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Collect and assess information

1.1 Access product and service information in accordance with organisational requirements

1.2 Ensure methods of collecting information are reliable and make efficient use of available time and resources

1.3 Assess information for clarity, accuracy, currency and relevance to intended tasks

1.4 Use interpersonal skills to access relevant information from teams and individuals

2 Organise information

2.1 Organise information in a format suitable for analysis, interpretation and dissemination in accordance with organisational requirements

2.2 Use appropriate technology/systems to maintain information in accordance with organisational requirements

2.3 Collate information and materials and communicate to relevant designated persons

2.4 Identify difficulties organising and accessing information and solve collaboratively with individuals and team members

2.5 Update and store information in accordance with organisational requirements and systems

3 Review information needs

3.1 Actively seek feedback on clarity, accuracy and sufficiency of information to ensure relevance of information and system

3.2 Review the contribution of information to decision making and implement appropriate modifications to collection processes

3.3 Identify future information needs and incorporate modifications to collection processes

3.4 Document future information needs and incorporate in modifications to reporting processes

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.






1.1-1.3, 2.1-2.3, 2.5, 3.2

  • Recognises and assesses textual information to complete tasks according to requirements


2.1, 2.2, 2.3, 2.5, 3.1, 3.4

  • Completes workplace records, forms and documentation accurately using correct format, accurate spelling and grammar and terminology specific to requirements

Oral Communication

1.4, 2.3, 2.4, 3.1

  • Elicits the view and opinions of others and obtains information by listening and questioning
  • Participates in a verbal exchange of ideas/solutions using clear language to contribute information and convey issues

Navigate the world of work

1.1, 2.1, 2.5

  • Understands rights and responsibilities and complies with explicit policies and procedures and legal and regulatory requirements

Interact with others

1.4, 2.3, 2.4, 3.1

  • Identifies and follows accepted communication practices and protocols
  • Complies with work instructions and contributes to work group discussions using accepted conventions

Get the work done

1.1, 1.2, 2.1, 2.2, 2.4, 3.2, 3.3

  • Plans and implements routine tasks and workload making decisions about sequencing and timing
  • Makes low impact decisions within familiar situations, based on a range of predefined or routine solutions, and evaluates the effectiveness of the outcome
  • Uses digital technology to access and record information and to communicate with others

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 


Equivalence status 

BSBINM301 Organise workplace information

BSBINM301A Organise workplace information

Updated to meet Standards for Training Packages

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • efficiently and effectively gather, assess, organise and use workplace information as part of own job role
  • provide accurate information for defined purposes
  • maintain and handle data and documents systematically
  • use business technology to manage information
  • communicate with colleagues and clients using effective interpersonal skills to obtain and check workplace information
  • apply relevant legislation and regulations to workplace information
  • monitor, review and modify information processes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain how legislation and regulations may affect the gathering organising and distribution of workplace information
  • describe methods for checking validity of information and its sources
  • describe organisational recordkeeping and filing systems, security procedures and safe recording practices
  • identify workplace policies and procedures relating to workplace information.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the knowledge management information management field of work and include access to:

  • business technology
  • workplace policies and procedures
  • relevant legislation and codes of practice
  • office equipment and resources
  • examples of information documents found in the workplace
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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