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Unit of competency details

BSBHRM612 - Contribute to the development of employee and industrial relations strategies (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBHRM604 - Manage employee relations 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 25/Jan/2022
(View details for release 1) 19/Oct/2020


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  17/Dec/2020 
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Unit Of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge to contribute to the development and maintenance of a positive and productive workplace environment. It covers aspects of employee relations (ER) and industrial relations (IR) impacting on managers at the strategic level.

The unit applies to individuals who are non-specialist human resource managers and covers a broad range of ER and IR activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Technical Skills – Human Resources

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to employee relations (ER) and industrial relations (IR) strategy development and policies

1.1 Ensure ER and IR strategies are consistent with organisational strategic objectives

1.2 Contribute to development strategies and policies in consultation with relevant stakeholders

1.3 Ensure strategies and policies promote absence of discrimination and harassment

1.4 Contribute to development of risk management strategies

1.5 Identify potential areas of conflict and ensure strategies and policies are according to objectives of relevant groups and individuals

2. Contribute to a productive culture

2.1 Negotiate awards, agreements, and contracts according to organisational objectives and employee rights and obligations

2.2 Ensure conditions of employment meet legal and organisational requirements, and source external specialist advice, where required

2.3 Develop policies and practices that facilitate employee recruitment, retention and satisfaction

2.4 Provide onboarding programs and training that develop competence and confidence and ensure work is performed safely and effectively

2.5 Support employees to understand their roles

2.6 Develop, regularly review and update individual and team development plans

2.7 Evaluate and revise ER and IR policies regularly

3. Resolve ER and IR problems

3.1 Establish processes for early intervention and identify problems or grievances

3.2 Communicate problem solving processes and obtain support from relevant stakeholders

3.3 Coordinate training that develops competence in conflict management, negotiation and dispute resolution

3.4 Obtain specialist advice, where required

3.5 Ensure processes are fair, equitable and according to relevant awards agreements and legislation

3.6 Ensure problem solving processes provide for external mediation and conciliation, and arbitration, where required

4. Contribute to diversity policies

4.1 Develop plans for the promotion of diversity within the organisation in consultation with relevant stakeholders

4.2 Promote the importance of diversity and its benefits within the organisation

4.3 Develop diversity education plans

4.4 Develop and implement processes that rectify diversity issues according to organisational policies and procedures

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

SKILL 

DESCRIPTION 

Reading

  • Identifies and interprets relevant information and ideas in a range of complex texts relating to ER and IR
  • Recognises relevant information within job specifications and work processes

Writing

  • Demonstrates sophisticated writing skills by selecting appropriate conventions and stylistic devices to express precise meaning to manage ER and IR

Oral Communication

  • Presents information and opinions using language and non-verbal features appropriate to audience
  • Uses verbal and listening skills to obtain specialist advice as well as promoting diversity within the organisation

Numeracy

  • Selects and interprets mathematical information embedded in a range of tasks and texts

Self-management

  • Works autonomously making high level decisions to achieve and improve organisational goals
  • Monitors and reviews the organisations policies, procedures and adherence to legislative requirements to implement and manage change

Teamwork

  • Selects and uses appropriate conventions and protocols when communicating with staff at various levels
  • Influences and fosters a collaborative culture facilitating a sense of commitment and workplace cohesion
  • Shares knowledge, information and experience openly as an integral part of the working relationship

Initiative and enterprise

  • Gathers and analyses data and seeks feedback to improve plans and processes

Planning and organising

  • Sequences and schedules a range of complex activities, monitors implementation and manages relevant communication

Problem solving

  • Makes high impact decisions in a complex and diverse environment, using input from a range of sources
  • Anticipates potential problems and formulates plans to deal with them, as they arise

Unit Mapping Information

No equivalent unit. Supersedes but is not equivalent to BSBHRM604 Manage employee relations.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • contribute to developing one employee relations (ER) strategy and one industrial relations (IR) strategy.

In the course of the above, the candidate must:

  • contribute to the development of an ER and IR risk management strategy
  • negotiate employment awards, agreements and contracts
  • maintain high standards of performance in respect to equal opportunity and the management of diversity
  • manage conflict and early intervention in respect to employee grievances and problems.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • common human resource specialist assistance requirements
  • key principles of industrial agreements relevant to the development of ER and IR strategies
  • organisational plans for human resource planning
  • organisational policies and procedures relevant to ER and IR strategies
  • key performance measurement systems
  • relevant legislative and regulatory requirements
  • consultation, negotiation, conflict management and dispute resolution strategies relevant to employee and industrial relations
  • discrimination and the importance of diversity
  • key aspects of staff development and training strategies
  • organisational risk management strategies in relation to employee and industrial relations
  • key aspects of organisational objectives.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • workplace documents and resources relevant to performance evidence
  • organisational strategic and operational plans
  • workplace policies and procedures relevant to performance evidence
  • legislation, regulations, codes of practice and industrial awards relevant to the business.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10