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Unit of competency details

BSBHRM527 - Coordinate human resource functions and processes (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBHRM501 - Manage human resource services 18/Oct/2020
Supersedes BSBHRM510 - Manage mediation processes 18/Oct/2020
Supersedes BSBHRM511 - Manage expatriate staff 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020


Training packages that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  17/Dec/2020 
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Unit Of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to coordinate human resource functions and processes, integrating business ethics.

The unit applies to individuals with responsibility for coordinating a range of human resource functions and processes across an organisation. They may have staff reporting to them.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Technical Skills – Human Resources

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine strategies for delivery of human resource functions and processes

1.1 Analyse business strategy and operational plans and determine human resource requirements

1.2 Review external business environment and likely impact on organisation’s human resource requirements

1.3 Consult relevant stakeholders to identify relevant human resource requirements

1.4 Review organisation’s requirements for diversity in the workforce

1.5 Develop options for delivery of human resource functions and processes that comply with legislative requirements, organisational policies and business goals

1.6 Develop and agree on strategies and action plans for delivery of human resource functions and processes

1.7 Agree and document roles and responsibilities of human resource team, line managers, and external contractors

1.8 Coordinate systems for gathering and storing information needed to provide human resource functions and processes

2. Coordinate the delivery of human resource functions and processes

2.1 Communicate information about human resource strategies, functions and processes to internal and external stakeholders

2.2 Negotiate service agreements with the human resource team, service providers and client groups

2.3 Document and communicate human resources requirements, performance standards and timeframes

2.4 Identify and coordinate relevant support, where required

2.5 Agree and coordinate monitoring of relevant quality assurance processes for human resource functions

2.6 Ensure that functions and processes are delivered by appropriate providers, according to organisation policies and procedures

2.7 Identify and rectify underperformance of human resource team or service providers

3. Evaluate human resource functions and processes

3.1 Coordinate survey of clients to determine level of satisfaction

3.2 Collect client feedback and use in review processes

3.3 Recommend changes to human resource functions and processes

3.4 Obtain approvals to variations in service delivery from relevant managers

3.5 Support agreed change processes across the organisation

4. Coordinate integration of business ethics in human resource practices

4.1 Ensure code of conduct is observed across the organisation, and its expectations are incorporated in human resource policies and practices

4.2 Identify confidentiality requirements in dealing with all human resource information

4.3 Handle unethical behaviour according to organisational policies and procedures

4.4 Ensure all persons responsible for human resource functions understand requirements regarding their ethical behaviour

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

SKILL 

DESCRIPTION 

Reading

  • Critically evaluates and applies content from a range of structurally complex texts

Writing

  • Develops a range of documentation using tone, structure and language suited to context and audience

Oral Communication

  • Asks questions to gather information and listens carefully to evaluate information
  • Uses appropriate vocabulary and tone in negotiations

Numeracy

  • Makes basic calculations to ensure work output meets predetermined timeframes
  • Selects from an expanding range of mathematical strategies when analysing investment policies

Self-management

  • Appreciates the implications of ethical, legal and regulatory responsibilities related to own work
  • Considers own role in terms of its contribution to broader goals of the work environment

Unit Mapping Information

No equivalent unit. Supersedes but is not equivalent to:

  • BSBHRM501 Manage human resource services
  • BSBHRM510 Manage mediation processes
  • BSBHRM511 Manage expatriate staff.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • coordinate human resource functions and processes for an organisation or work area within legislative, organisational and business ethical frameworks.

In the course of the above, the candidate must:

  • communicate effectively with a range of relevant stakeholders at various levels of seniority
  • identify and arrange training support where appropriate
  • calculate human resource return on investment within the organisation.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • legal and compliance requirements that apply to managing human resources
  • relevant legislative requirements and organisational policies and procedures
  • relevant business ethical frameworks
  • key features of human resource strategies and planning processes and their relationship to business and operational plans
  • key methods of performance and contract management
  • how feedback can be used to modify the delivery of human resources.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • business strategy and operation plans
  • legislation, regulations and codes of practice relevant to human resources processes.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10