Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify human resources functions

1.1 Identify business strategy and human resource strategy

1.2 Identify different human resource networks for human resource professionals

1.3 Identify information sources to obtain human resource data and information

2. Review policy and procedures frameworks

2.1 Identify policies and procedures relevant to the organisation

2.2 Analyse strengths and weaknesses of organisation’s policies and procedures

2.3 Identify sustainability issues that relate to human resource functions

3. Apply ethical framework

3.1 Review ethical requirements associated with the human resource function

3.2 Apply ethical obligations to own role and decisions

3.3 Document behaviours associated with working ethically in the area

4. Analyse human resource metrics

4.1 Select relevant technology to gather workforce data and information to review human resource functions

4.2 Identify and use different sources of workforce data

4.3 Collate and analyse data and establish key trends and critical information

5. Report outcomes of review and analysis

5.1 Identify options for change relevant to organisation’s culture

5.2 Identify and evaluate possible change barriers

5.3 Collate, analyse and document key findings relating to policy and procedure frameworks

5.4 Write report on outcomes of review and analysis

5.5 Develop recommendations for change

SKILL 

DESCRIPTION 

Reading

• Critically evaluates and applies content from a range of structurally complex texts

Writing

• Develops a range of documentation using tone, structure and language suited to context and audience

Self-management

• Takes responsibility for following explicit and implicit policies, procedures and legislative requirements
• Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes
• Makes routine decisions and implements standard procedures for routine tasks, using formal decision-making processes for more complex and non-routine situations

Problem solving

• Contributes to continuous improvement of current work practices by applying basic principles of analytical and lateral thinking

Teamwork

• Selects and uses appropriate conventions and protocols when communicating with relevant stakeholder
• Forms connections with others who can contribute to effective work outcomes

Technology

• Uses the main features and functions of digital tools to complete work tasks and access information

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.