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Unit of competency details

BSBHRM413 - Support the learning and development of teams and individuals (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBFLM311 - Support a workplace learning environment 18/Oct/2020
Supersedes BSBLED301 - Undertake e-learning 18/Oct/2020
Supersedes and is equivalent to BSBLED401 - Develop teams and individuals 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020


Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
CHC - Community ServicesCommunity Services 5.0 
UEG - Gas Industry Training PackageGas Industry Training Package 2.0-2.1 
SFI - Seafood IndustrySeafood Industry 2.0 
NWP - National Water Training PackageNational Water Training Package 4.0-4.3 
FNS - Financial Services Training PackageFinancial Services Training Package 6.0-6.2 
CSC - Correctional Services Training PackageCorrectional Services Training Package 4.0 
DEF - Defence Training PackageDefence Training Package 3.0-4.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-5.1 
CPP - Property Services Training PackageProperty Services Training Package 11.0-15.0 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 6.0-7.1 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-7.2 
AUR - Automotive Retail, Service and Repair Training PackageAutomotive Retail, Service and Repair Training Package 6.0-6.1 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
CPP40516 - Certificate IV in Strata Community ManagementCertificate IV in Strata Community Management
RII40320 - Certificate IV in Underground Metalliferous Mining OperationsCertificate IV in Underground Metalliferous Mining Operations1-2 
RII40720 - Certificate IV in Civil ConstructionCertificate IV in Civil Construction1-2 
CUA50420 - Diploma of Live Production and Technical ServicesDiploma of Live Production and Technical Services
BSB40120 - Certificate IV in BusinessCertificate IV in Business
BSB40420 - Certificate IV in Human Resource ManagementCertificate IV in Human Resource Management
UEG40220 - Certificate IV in Gas Supply Industry OperationsCertificate IV in Gas Supply Industry Operations1-2 
CUA40420 - Certificate IV in Live Production and Technical ServicesCertificate IV in Live Production and Technical Services
SFI40119 - Certificate IV in AquacultureCertificate IV in Aquaculture
NWP50118 - Diploma of Water Industry OperationsDiploma of Water Industry Operations3-4 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  17/Dec/2020 
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Unit Of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

The unit applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Technical Skills – Human Resources

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to needs development

1.1 Collect information on performance of team members from relevant sources

1.2 Identify individual and team learning and development needs in line with organisational requirements

1.3 Confirm learning plans meet individual and group training and development needs

1.4 Provide opportunities to individuals to self-evaluate performance and identify areas for improvement

2. Support implementation of learning and development

2.1 Develop collaborative learning plans to match skill needs of individuals and groups and match the competency standards relevant to the industry

2.2 Ensure learning delivery methods are relevant to the participants

2.3 Identify and coordinate workplace learning opportunities to facilitate individual and team achievement of competencies

2.4 Identify and manage resources and timelines relevant for learning activities according to organisational requirements

3. Monitor and evaluate workplace learning

3.1 Monitor learning plans to improve the efficiency and effectiveness of learning

3.2 Seek feedback from individuals or teams to identify and implement improvements in future learning arrangements

3.3 Assess and record outcomes and performance of individuals and teams to determine the effectiveness of development programs and the extent of additional development support

3.4 Document and maintain records and reports of competency according to organisational requirements

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

SKILL 

DESCRIPTION 

Learning

  • Uses structured approaches to set goals, monitor progress and adjust learning approaches for self and others
  • Builds on knowledge and experience to facilitate interaction and learning with others

Reading

  • Analyses textual information from a range of sources to identify organisational requirements
  • Analyses information from a range of sources to evaluate performance

Writing

  • Develops materials to suit the requirements of different roles and individuals in the organisation
  • Maintains records using correct technical and organisational vocabulary

Oral Communication

  • Uses vocabulary appropriate to context and to establish a supportive and learning environment
  • Uses listening and questioning techniques to confirm or show understanding of different perspectives
  • Selects and uses appropriate conventions and protocols when communicating with co-workers in a range of work contexts

Self-management

  • Recognises and responds to explicit and implicit organisational procedures and protocols
  • Understands how own role meshes with others and contributes to broader goals

Teamwork

  • Recognises the importance of building rapport to establish effective working relationships
  • Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction
  • Negotiates with others to achieve agreeable outcomes playing an active role in facilitating consensus in potentially contentious situations

Problem solving

  • Uses logical planning processes to organise, implement and monitor learning and development needs
  • Systematically gathers and analyses all relevant information and evaluates options to make informed decisions
  • Evaluates outcomes of decisions to identify opportunities for improvement

Unit Mapping Information

Supersedes and is equivalent to BSBLED401 Develop teams and individuals.

Supersedes but is not equivalent to:

  • BSBFLM311 Support a workplace learning environment
  • BSBLED301 Undertake e-learning.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • contribute to, facilitate and monitor learning and development for at least one team and for at least one individual.

In the course of the above, the candidate must:

  • collect data on team and individual and team development needs
  • collaboratively develop learning plans to match skill needs of individuals and groups
  • coordinate learning opportunities
  • give and receive feedback during the implementation of learning plans
  • monitor and review workplace learning plan implementation plans.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • facilitation techniques to support team development and improvement
  • organisational policies, plans and procedures for developing teams
  • career paths and competency standards relevant to the industry
  • key sources of information relevant to inform development needs
  • key features of learning and development methods.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • learning and development plans, policies and procedures.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10