Unit of competency details

BSBHRM405A - Support the recruitment, selection and induction of staff (Release 1)


Usage recommendation:
Supersedes BSBHRM402A - Recruit, select and induct staffNew unit code and title. New performance criteria at elements 1 and 2. Rewritten and clarified performance criteria. Expanded and updated required skills section. Expanded and updated range statement. Updated and clarified critical aspects for assessment in Evidence Guide. 17/Mar/2013
Is superseded by and equivalent to BSBHRM405 - Support the recruitment, selection and induction of staffUpdated to meet Standards for Training Packages 24/Mar/2015

ReleaseRelease date
1 1 (this release) 18/Mar/2013

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
AUR12 - Automotive Industry Retail, Service and Repair Training PackageAutomotive Industry Retail, Service and Repair Training Package 1.1-2.1 
CPP07 - Property Services Training PackageProperty Services Training Package 14.0-14.7 
BSB07 - Business Services Training PackageBusiness Services Training Package 8.0-9.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 1.0 
SFI11 - Seafood Industry Training PackageSeafood Industry Training Package 2.2 
HLT - HealthHealth 1.0-1.3 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
CUA40213 - Certificate IV in Community CultureCertificate IV in Community Culture
SFI40111 - Certificate IV in AquacultureCertificate IV in Aquaculture
CPP30911 - Certificate III in Pest ManagementCertificate III in Pest Management
TLI50713 - Diploma of Bus and Coach OperationsDiploma of Bus and Coach Operations
BSB50311 - Diploma of Customer ContactDiploma of Customer Contact
BSB30307 - Certificate III in Micro Business OperationsCertificate III in Micro Business Operations3-4 
SFI40211 - Certificate IV in Fishing OperationsCertificate IV in Fishing Operations
SFI40311 - Certificate IV in Seafood Industry (Environmental Management)Certificate IV in Seafood Industry (Environmental Management)
CPP50511 - Diploma of Property Services (Asset and Facility Management)Diploma of Property Services (Asset and Facility Management)
CPP40611 - Certificate IV in Property Services (Operations)Certificate IV in Property Services (Operations)
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 17


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  01/Nov/2013 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History



Release 1

This version first released with BSB07 Business Services Training Package Version 8.0.

Replaces BSBHRM402A Recruit, select and induct staff.

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle. Performance of the work described in this unit will be underpinned by in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions.

Application of the Unit

This unit applies to those with a supporting role in recruitment, selection and induction functions who work under the direction of a human resources manager.

Individuals at this level would not necessarily have staff reporting to them, although this may be the case.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.


Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content


Performance Criteria 

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

1. Plan for recruitment

1.1 Obtain approval to fill position and clarify time lines and requirement for appointment

1.2 Assist in preparing job descriptions  that accurately reflect the role requirements, according to organisational policies  and procedures and legislation , codes , national standards  and workplace health and safety (WHS) considerations 

1.3 Consult with relevant personnel about job descriptions and workforce strategy 

1.4 Assist in ensuring that job descriptions comply with legislative requirements and reflect the organisation's requirements for a diverse workforce

1.5 Obtain approvals to advertise position

2. Plan for selection

2.1 Choose appropriate channels and technology  to advertise vacancies and/or identify potential talent pool

2.2 Advertise vacancies for staffing requirements  according to organisational policies and procedures

2.3 Consult with relevant personnel to convene selection panel and develop interview questions

2.4 Assist in ensuring that interview questions comply with legislative requirements

2.5 Assist in short-listing applicants

2.6 Schedule interviews and advise relevant people of times, dates and venues

3. Support selection process

3.1 Participate in interview process and assess candidates against agreed selection criteria

3.2 Discuss assessment with other selection panel members

3.3 Correct biases and deviations from agreed procedures and negotiate for preferred candidate

3.4 Contact referees for referee reports

3.5 Prepare selection report and make recommendations to senior personnel for appointment

3.6 Advise unsuccessful candidates of outcomes and respond to any queries

3.7 Secure preferred candidate's agreement

3.8 Complete necessary documentation according to organisational procedures, observing confidentiality and privacy requirements

4. Induct successful candidate

4.1 Provide successful candidate with employment contract and other documentation

4.2 Advise manager and work team of new appointment

4.3 Advise managers and staff of candidate's starting date and make necessary administrative arrangements for pay and employee record keeping

4.4 Arrange successful candidate's induction  according to organisational policy

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

  • communication skills to:
  • use networks to source suitable applicants
  • actively listen to what is being said in interviews
  • advise on the outcomes of the selection process
  • support line managers in recruitment and selection functions
  • literacy skills to:
  • work with job descriptions to devise suitable questions for interviews
  • make job offers and prepare letters for unsuccessful applicants
  • review legislation to ensure requirements are reflected in job descriptions
  • organising and scheduling skills to arrange interviews and venues
  • technology skills to:
  • advertise jobs
  • communicate with applicants and new appointments
  • maintain information in the human resources information system.

Required knowledge 

  • documentation required for recruitment, selection and induction
  • human resources functions, human resources life cycle and the place of recruitment and selection in that life cycle
  • principles of equity and diversity and relevant legislation
  • range of interviewing techniques and other selection processes and their application.

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

  • work with job descriptions to support sourcing, selecting and appointing suitable staff
  • participate in interviews and other selection techniques, and demonstrate awareness of EEO and anti-discrimination requirements
  • use different advertising channels to promote vacancies and/or establish a potential talent pool.

Context of and specific resources for assessment 

Assessment must ensure:

  • access to an appropriate range of documentation and resources normally used in the workplace.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • analysis of responses to case studies and scenarios
  • assessment of reports on recruitment and selection
  • demonstration of selection techniques
  • direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate
  • observation of interviewing techniques
  • review of job description and advertisements for staffing vacancies
  • review of documentation provided to successful candidate
  • oral or written questioning to assess knowledge of selection processes.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • other units from the Certificate IV in Human Resources.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Job descriptions  may include:

  • attributes
  • competencies required by staff
  • job or person specifications
  • job title and purpose of position
  • necessary skills and knowledge
  • required qualifications
  • selection criteria
  • tasks or duties associated with the position.

Policies  may include:

  • anti-discrimination
  • diversity
  • equal employment opportunity (EEO)
  • privacy and confidentiality.

Legislation, codes and national standards  may include:

  • award and enterprise agreements, and relevant industrial instruments
  • relevant industry codes of practice
  • relevant legislation from all levels of government that affects business operation, especially in regard to WHS and environmental issues, EEO, industrial relations and anti-discrimination.

Workplace health and safety considerations  may include:

  • establishing and maintaining WHS training, records and induction processes
  • performance against WHS legislation and organisation’s WHS system, especially policies, procedures and work instructions.

Workforce strategies  may include:

  • targets for specific groups to ensure workforce diversity in, for example:
  • age
  • ethnicity
  • experience
  • gender
  • other forms of differences, such as learning styles, personality types, working styles, etc.
  • targets for specific qualifications, capabilities or attributes
  • recruiting for new strategic directions.

Channels and technology  may include:

  • government job search agencies
  • industry-specific websites and journals
  • internal communications, such as newsletters, intranet and emails
  • newspaper advertisements
  • recruitment agencies
  • recruitment websites
  • social media sites.

Staffing requirements  may include:

  • casual, permanent or temporary
  • full-time or part-time.

Induction  may include:

  • initial orientation of new employee
  • initial training of new employee to meet the requirements of the position.

Unit Sector(s)

Workforce Development – Human Resource Management